Ever wanted to stay in a castle? Yeah, deep inside the walled city a beautiful hotel exists. Take…read morethe plunge. Great to explore the grounds after the tourists leave for the day. Unbelievable restaurant menu! We left feeling like king and queen!

If I were to visit Carcassone again I would stay here or at the Best Western Hôtel le Donjon, which…read moreare the only two hotels within the medieval city's walls. I found the medieval city to be unbearably crowded during daytime hours but as soon as all of the day visitors left I could appreciate the city and for this reason I think staying in the city is the only way to go. By doing so you'll have a few hours of solace in the morning and evening before/after the hordes of tourist arrive/leave. During my visit to Carcassone we sought refuge at Hotel de la Cite in advance of our dinner reservation at a nearby restaurant later in the evening. In the lounge we enjoyed an excellent bottle of wine while snacking on some of the best olives I think I have ever eaten. Right off of the lounge there was a beautiful patio with breathtaking views of the city walls and surrounding countryside. Service was unobtrusive and elegant; I would definitely stay at this hotel.

This place is highly rated by the locals as a restaurant for special occassions. It has it's own…read morevinyard and also runs a hotel which according to the French review here is good with generously proportioned rooms and discrete staff. The visitors restaurant offers a fixed price menu which was 42 Euro last time I went - but they've a good website with all the info you need in English as far as I can recollect. DON'T come here if you're vegetarian or vegan!!! I cycled over for Sunday lunch with a friend in pleasant November sunshine and cycled home in rather wet weather, but we hardly noticed our surroundings by that time... our return journery has become part of an epic folklore tale of circuitous nature which I will refrain from detailing. Back to the restaurant - the meal starts with aperatif, then a choice of starter (fois gras featuring a number of times), followed by an interim course, then the main dish, then cheese, then desert, then digestif, accompanied (between 2 of us, I don't know what happens if you're on your own...) by a bottle of their own white, rose and red wine. My friend had one of the fois gras choices for starters and it was so generous a portion that I had a fair bit too, I chose scallops, then he had snails (the sauce apparently was a meal on it's own with sausage and all sorts) and I had langustines, after which we felt exceedingly full and where rather relieved that the suckling pig we'd decided on for the main course was not too enormous a serving. The cheeses were all local goat cheeses, but since I love these that was no problem and somehow we ate them all (I think we impressed the restaurant staff at this point). I confess I don't remember too much about desert - mine was something to do with chocolate. The white wine had a great nose, not quite so good on the palate, but still... neither of us thought to much to the rose which we largely ingnored, but the red was very drinkable. Between the wines, the aperatif and the digestif it's small wonder that the bike ride home was, well, meandering, but thankfully there was almost no other traffic on the road and we made it home just before darkness. If you do get the opportunity to visit, either book a room in the hotel or make sure you have a safe route back to your lodgings which doesn't involve driving.

Wow! What a wonderful find! The hotel recently had renovation 10 days ago! (Usually that is a…read morenightmare). There are parts that are still under construction which could have affected the rating but in the grand scheme of things, the quality of service and the hotel surpassed everyone's expectation. The hotel is contemporary, chic and very clean, not all the rooms have a view. The bathroom and bedrooms are clean, meticulous. The hotel staff is very professional, polite and very helpful! They actually care about their clientele. Had an issue with the shows and their rep came up within 5 minutes to fix it. No "let's wait for our technician to come in 3 hours". Breakfast is also included and a nice small bar for drinks. Most of the staff seems very happy to work there and it shows. Thanks for the great stay! Sad to only have been there one night! Oh and the city Carcassonne wasn't half bad either!

Before writing this review I sent an email directly to the hotel, in hopes that I could offer them…read moresome private feedback & spare them my review. It's been 10 days and I still haven't heard a peep. In short, I will never stay at this hotel again. It's over priced for its (un)cleanliness & an over done attempt at modernizing their (what could have been) quaint "luxury" hotel. I really don't have a lot of faith that they'll care what I write. If you also check out their Trip Advisor reviews you can see a lot of extremely defensive & downright snotty responses by the owners or management. Some might say this is the "French way..." so...et voila! If you like to be accosted by horribly repetitive dance / techno, or American remix songs you'll be right at home at this place - because it fills their lobby and the outside dining area (you cannot avoid it when getting to your room). It's not relaxing. Not to mention the SMELL. When you walk into the lobby you'll be smothered in perfume that may make you get a headache. I didn't find their hotel to personify any of the images they create on their website - it's not relaxing, not friendly, not inviting, and not family friendly. It's also dirty and their employees are less than helpful. When I tried asking one staff member whether the outdoor hotel jacuzzi is ever heated (because it was FRIGID when I used it) I was met with "je ne sais pas" ("I don't know") more than once. The heat pump in our room, which also serves as an ac unit, was disgustingly dirty and unsanitary. The thing was teeming with dirt and mold on the inside. There were spots of old dried blood immediately visible on the bedspread when we walked into the room (I was too nice & TIRED to say anything). There is ABSOLUTELY no privacy in the bathroom, which has very low windows (about groin high). When you go into the toilet / shower area you are literally standing naked in front of the window that doesn't have any drapes. The shower head it extremely large and it's a rain shower head so you literally feel as though you're drowning in the shower - there's no escaping the water to take a breath. The tub didn't hold a fill. The room had a loud hum in it even when all of the electrical was killed. There are no screens (which I understand is common) but that means you'll literally be eaten alive by these Tiger Mosquitoes if you're attractive to them (look them up, it's real!) Before we arrived, even though I had booked a spa soak months in advance, nobody bothered to email me that half of my spa soak would be dysfunctional - with no access to the steam or sauna. When I arrived, still, nobody told me. Then at my appointment they tried to charge me the normal price & I had to negotiate a discount !!

This is an absolutely lovely boutique hotel that is literally next to the castle…read more I stay in a lot of high end hotels and homely that do not feel new or have a decide that is decorated min the fast few centuries. This hotel however is absolutely lovely. The staff are polite and friendly. The rooms and beds are exceedingly nice. The breakfast was excellent and I love the two dogs that lay around looking for attention.

Wonderful setting in the middle of Cite de Carcassonne. Neat little courtyard, clean and large…read morerooms (for Europe). Very helpful front desk staff. Also the lobby is a neat old style.

My wife deserves the credit for finding this gem of a hotel, located in the city center of this…read moreamazing medieval citadel. The staff is very friendly and helpful. The room was very modern and clean. It had all the amenities of a big city hotel. Staying inside the city walls was a magical experience, starting from the minute our complementary shuttle driver picked us up at the car park outside the walls. He then maneuvered through the medieval streets that were built for pedestrians, horses and carriages and now are mobbed by tourists. We managed to get to our room without hitting any tourist or any wall. Anyways, we ended up staying here two nights and we would have stayed longer if we hadn't had other traveling plans in place.

Great cozy hotel in an ideal location. The owners are very nice and polite and will do whatever…read morethey can to ensure you get what you need. Our room was on the small side for American standards but regular for European standards. Either way, a nice and very clean room with a comfortable bed and an amazing rain shower. The hotel also provides parking space which is convenient since parking in that area may be complicated. As a plus, the hotel has a nice rooftop with amazing views of the medieval walled city. Overall, an excellent and affordable choice. We will certainly keep it on our list for next time visiting the area!

My family and I stayed 1 night at this hotel where we felt welcomed and well cared for by the…read moreowners and hotel cat. Great view of the castle ramparts from the rooftop patio, pretty garden for breakfast, and large, sparkling clean rooms and bathrooms! The breakfast had variety and they even got me some soymilk as I am vegan. Easy walk up to the castle and the pre-arranged car parking was a breeze.