An update! The Aide that left me/her company in the lurch (job abandonment) showed up to my house…read morethe following day. I told her I already ended the contract w/the company. She said her boyfriend's car got impounded, so she decided to stay home (but never called the agency directly). I sent her packing and called the agency to ask the same on-call person (who said I would have no help all weekend) why she would send this irresponsible person to my house unannounced AND after I ended the contract. She said the Aide apologized last night via voicemail, so she let her come to my house. I asked why she didn't call to inform me this morning. She said she was busy and forgot! So Monday 9am, I talked to the caseworker (Mrs. H) and mngr (Christine?). They offered a bunch of apologies. They said the 'emergency/on-call person is supposed to call for additional assistance if they can't find an aide (a sorry excuse, if the emergency person does not know basic procedure). I made it clear that I have extensive experience in healthcare management, and I know how many mistakes were made in the handling of my case--their service is abysmal. I made it clear that I would pursue my complaint with the MLTC that same day, and there was no chance to continue my Mother's contract of service. I severed ties immediately. A WEEK LATER ON THE FOLLOWING SATURDAY (12/9) while I was working with an Aide from the new agency, there was a ring at my bell. It was my regular Aide who just returned from vacation. NO ONE AT 'HOME SWEET HOME/CATHIE'S CAR/NYHC' told her what happened, or that the contract was terminated!! They let her take TWO buses to my home for ME to tell her that the agency failed us both again and stood us up with no coverage while she was out. Once she left, I contacted the on-call person (a different woman from last week, more knowledgeable) and told her EVERYTHING that had taken place up until today. She was astounded. She said there was no information left on the case record showing they had lost my account. I told her I called the MLTC on Monday after I spoke to her manager (Christine), and the MLTC had the Medicaid paperwork completed and the new agency/Aide assigned by the Wed or Thurs. This poor communication had to be her manager's fault. I left word that Home Sweet Home is clearly negligent in their training, paperwork AND procedure and have no respect for the few good Aides they may have in their employ. Of course, I never heard back from the manager. As stated--I have experience in healthcare. I can honestly tell you, this is 'keystone cops' type of behavior. I have never seen so many errors in handling a simple case. No one likes to be a victim of someone's job abandonment, but what blows my mind is the obvious poor screening and hiring practices, as well as poor training and communication clearly evident in my case. MULTIPLE, EGREGIOUS errors. I never saw such terrible mismanagement of a routine case in my 12 years in healthcare. If they are this clueless on a day-to-day, what happens in serious situations? Inexcusable!

Couldn't have gotten through Mom's accident/injury and recovery without Cathie's Home Sweet…read moreHomecare. Caring and kind caregivers..... truly a blessing!! Would recommend to anyone!

This place is very unprofessional! When I made my appointment as a new patient almost TWO weeks…read moreago, they said they will verify my insurance. The receptionist then said "if we don't call you, you'll be good to come in for your appointment" So today I come in for my appointment, because I did not get a phone call!!! I waited about 10 - 15 minutes after signing in on their kiosk for them to call me up and say "did you get a call?" so I say, no I did not. Receptionist then went on to say I'm not covered, so I said well I was told to come in if I did not receive a call, so here I am ... the woman knew I did not get a call because she said so .. they really just wanted the extra business and wanted me to pay 75. I cannot make a comment on how they care for their patients once they are in the back, but the front desk staff needs to work on their people skills and commutation skills!

I went here for several months to help with neck and back pain and was very pleased. There was…read morenever a wait and very clean. The doctors were kind, patient, provided a lot of hands on care and were able to improve my pain significantly. I highly recommend Glenn Segal, the physical therapist. He truly gave excellent care and communicated well with my main, referring doctor.

This practice is the real deal. It is clean neat and the staff is gorgeous and kind. They monitor…read moreall parameters of you health and afford you the best opportunity to feel your best. I recommend them. I was seen in Commack.

I bought a groupon for this place to try it out. I will definitely be back. they have a huge array…read moreof services and feel they are priced evenly. The woman that I had my facial with used only natural products and was very informative and knowledgeable. I will be back for a few other services I am interested in. I def recommend!

As chiropractic services go, I can't complain although they do take your copay at every visit…read morewhich can be costly when you're going there 3 times a week. I have found a dr that does not charge me a copay which not only helps my back but Bank account. But my biggest complaint is there lack of customer service relations when your no longer a patient. I have called numerous times and never receive a call back, have gone to the office twice and still get no response from the dr and conveniently have lost my records. I'm sure if my call was to come back as a patient they would have not had that issue. Its been over a year that I started calling. Atleast have the curtesy and make a return call. For any one seeking their services please do yourself a favor and request your records before leaving the practice.

Doctor Bleecher and his staff are fantastic!! I have been a 20+ year Paramedic and I work as a…read moreWoundCare Surgical technician in many Surgeons medical offices. During these trial times with this Pandemic I was able to actually see a Primary Doctor . I had no wait time and the staff was detail with my medics issues and concerns. I spent the past few years just going to Urgent Care's and getting miss information and lack of proper testing. Dr. Bleecher bedside manor is fantastic and he treats like a patient and not a number . I was able to get the basic work up I was pass do on and Dr.Bleecher took care of all of it . I been to and worked in several medical establishments , the staff at Dr. Bleechers office are just so nice and make sure your concerns are needed .

Dr Bleecher & his receptionist Sunshine are such caring people. They took care of my very sick…read morecousin who would probably be dead by now Dr Bleecher took his time & set appointments up with all the tests & other specialists that my cousin needed. His diagnosis was spot on! I highly recommend Dr Bleecher & thank Sunshine for all the care she has displayed for my cousin

Dr. Raymond Semente is a true healer. He is extremely knowledgeable and takes the time to explain…read morethe medicine and treatment to me. Dr. Semente was quickly able to diagnose my back pain and put me on the path to recovery. I love this practice and have received great relief from the care that I have been receiving since I began receiving treatment back in October-2025. It is conveniently located on Lake Avenue with adequate parking in the lot. The place is immaculate and cheery and the staff are wonderful. You will not be disappointed!

Dr.Semente is a nice guy ,but more importantly he's amazing at what he does. By far one of the…read morebest places to go get treatment from! And All of the staff members are very nice, they make you feel comfortable and explain everything Dr.Semente has to offer. (I personally drive 30mins to see this dr. Because He's worth it !)