Great staff knowledgeable personnel for complicated challenges free water testing along with…read moremultiple pound selections on chemicals.

I am just a little biased, I work here. The retail staff is the most knowledgeable of any in the…read morearea. The "girls" will direct you straight on getting your pool up and running, keep you blue and then assist in proper closing procedures. We do free water tests on Chlorine, Bromine, and Salt water pools. They will not oversell on products. Stop in and see and hear the difference of a professional pool company. Pools are all we do.

I've been coming here since a tyke, lots of memories here. Along with the whole surrounding area…read more We used to come here and sneak in any way possible. If not, we would go to Madison Park and try to sneak into their pool, I think I have a better Madison Pool record to be honest. I like that the diving board is not separate from the main pool. Only the infants pool is separate, which is a good thing. There's two sides, the East side is more for the kids, so for the adults stay on the West end for a more relaxed swim. The lane is for exercise, swim your laps, enjoy the day. Summers too short in Cleveland as you are all aware. If you're not aware, you'll find out the hard way when it's snowing one day when it was 65 the day before. That's why it's imperative you take advantage of the pool while you can, TAKE ADVANTAGE MAN! I found out this year the snack bar does not, I repeat, DOES NOT carry Za anymore, that's pizza for the rest of the normal world. If you by chance call it Za, get off my Yelp page, please. I was definitely disappointed to find this out. They have good prices and you can order from the park too, which is cool for the days you're not at the pool and still would like a snack.

Beautiful newly remodeled pool. Just be aware after last year and the beginning of this season full…read moreof problems requiring cops constantly and capacity issues it has been closed to non residents unless you are visiting with a resident on a 1:1 ratio.

Nice, clean pool with excellent staff and hours. I really appreciate that the lifeguards keep all…read morethe kids here in check. I bought a summer pass this year and couldn't be happier! They even have a small deck area marked off for adults only.

If you live in Cleveland Heights, the pool only cost you $3 with a resident card. It is most…read moresuitable if you have children, but if you don't, bring your ipods or earplugs because it can get really loud after 2pm. Pros: closes at 8pm, plenty of chairs and area, huge bathhouse, Olympic size pool, not intensely chlorinated, and the pool is soooooo refreshing during mid-tanning. There are also zones for the lap swimmers and a waddling pool for the kiddies. The sad part, the pool is scheduled to close after Labor Day weekend.

An awesome outdoor community pool. Open from Memorial Day to Labor Day each year, the Thornton Park…read morePool has dedicated times and areas for patrons of all ages. In the mornings, there's adult lap swim times (set up for 25Y lengths), and in the afternoons the play pool, lazy river, and water slide open up. Swim lessons are offered periodically, and you're sure to hear a game of Marco Polo happening during open swim. Park in the same lot you would to get to the ice rink and other venues inside the Community Center, and walk directly towards the gate to get access to the pool. All this obviously comes at a price, and depending on whether you're a resident of Shaker Heights or not, there are pricing packages for individual day passes and season passes. Inquire inside the Community Center for more information and to purchase a pass. They use special wristbands to delineate your age and access so its easier for lifeguards to know who's cleared to lap swim - safety first! I come mainly to lap swim and while I love that they're open until 8PM, it's not the most optimal pool for training. They don't have the large time clocks to do swim sets, and when I come earlier on the weekends I'm often competing with the other regulars to share a lane. My biggest qualm is the lack of flags demarcating the last 5Y of each end of a lap which are helpful when swimming backstroke. At least the lanelines are colored differently though. There are ample lounge chairs and canopied areas for families to set up camp. If tanning is your game, you can easily find a spot on the deck for that too. I haven't been able to find lockers during my time here but there are separate men and women's bathrooms easily accessible adjacent to the lifeguard's lounge area. They have kickboards available to borrow nearby as well.

This is a fun family place to hang out, let the kid swim and catch up on work. It's become apart…read moreof our summer routine.

We've been coming to this Lakewood pool every day for a week. The woman at the front was always…read morekind -- but today, there was someone new we'd never seen before. Out of nowhere, she demanded to see our Lakewood ID, which we didn't have this one time, and turned us away like we were trying to sneak in. There was no large sign visible enough to see this policy -- just a sudden change in attitude from someone who didn't even know us or our family. What made it worse was the way she looked at us: we are a brown family, and the look said it all. We felt singled out, judged, and completely unwelcome in a place we've supported every single day. Even worse? We watched as white families came in right before and after us, and not one of them was asked to show an ID. Not one. Just us. If you have rules, enforce them fairly for everyone -- don't pick and choose who gets questioned based on how they look. This lack of consistency, courtesy, and basic respect ruined what should have been another fun day for our family. We'll be taking our money and our time to a place that treats all paying families with fairness and dignity -- no matter what we look like.

Very nice pool. Clean, friendly staff. We came because I signed my kids up for swimming lessons. We…read morelive in Cleveland, but I was impressed with how easy it was to find info about what they offer & to sign up for swimming lessons online. Then, the classes were small & I feel my children got the attention they needed. At the end, they let you know if they're ready to move on or not, which I think is a plus. They even did well with my ADHD child.

If you live in Parma heights it's completely affordable and it has multiple pools and slides for…read morebig kids and adults and slides and a splash pad for little kids.

Wonderful place for the kids, a lot of bees around but it's so fun! A little overpriced for the…read morelittle kids and also Parma residents have to pay .

All 3 of my kids have been swimming like fish all their lives-- they took lessons from Anna…read morePaliwoda in the 1990's. Nice to see this quality business is still thriving!

"As good as it gets!" Does not come close to explaining how impressed we are with our sons…read moreprogress. Since beginnings swim lessons, my sons nerves toward water always kept him from learning. The swim instuctors have taken the time to get to know my son. They know what motivates him. They have used their knowledge base and taught my son comfort in the water. We cannot begin to list all the innovations and creative thinking that goes into each class. We are more then pleased. We feel it is more then worth every penney.

One of the last remaining simple neighborhood pools! No fancy slides, no worrisome diving boards,…read morejust an old fashioned rectangular swimming pool for the community! Everyone knows each other and the lifeguards are regulars who really care about the kids. Not to mention there is a pavilion and simple playground for the 15 safety breaks!

Inexpensive is the key here...the old adage of you get what you pay for applies though. Often…read moreclosed for "health code" issues, pool heater is usually broken or being repaired, grounds are stated, restrooms are not within the fenced pool area, LOTS of ants. They did put in a new bit of playground equipment for the kiddos this past summer, which was nice.