It cannot be argued that the hotel itself was gorgeous! Unfortunately the experience was by far the…read moreworst I had in all of southern England. The staff was incredibly rude and spiteful. I know it seems incredible to consider but it's true that many Europeans just don't like Americans, especially in rural areas. It does not occur to them that we are not all the same, that most of our states are bigger than their little country and we boast incredible diversity of ethnicity, culture, morality, character and personal behaviors. For us it's absolutely impossible to avoid because as soon as we open up our mouths, our accents betray our origins. I have to allow that Londoners are better about this, being an international city. So if you would like the staff to argue relentlessly with you over something mundane, try and correct your pronunciation of foreign words (the English are famous for mispronouncing non-English words), take hours to serve you terrible/overcooked food, which when you say something they insist is perfect, sleep in highly uncomfortable beds and treat you as if you are a lower form of life then this is definitely the place for you!

I stayed here four years ago with a group of American Jane Austen fans. This was my favorite place…read morein England. The hotel is gorgeous. Stunning gardens. The employees were friendly and helpful. They even set up a movie night for us with popcorn and drinks so we could watch the 2005 "Pride and Prejudice." We had a private dinner in the banquet room. The food was delicious; good variety. We loved the breakfast room.

I came here by myself for 3 nights, I have been to London so many times so thought I would try…read moresomething new. I never left the property. I checked in and slept for a bit, coming in from Los Angeles I had a touch of jet lag. I went down to the bar for dinner and the staff was impeccable, they were all so friendly and attentive. I had a burger and a couple cocktails. Breakfast same impeccable service and so many options, my fave was the avo toast. Everyday I would walk around the property l, visit the stables, and enjoy the brisk air. I utilized the spa facilities, the pool and gym. I had room service as well and tea in the living room. Everything and everyone was first class. I never left for 3 days and by the end my mind was clear and I felt so rejuvenated. This property bring a special kind of peace. Def will be back.

Went back again with my family 6 years later. This place is heaven on earth. Even better than…read morebefore with the new renovations.

This pub is open again and under new management; friendly landlord Morgan is pulling out all the…read morestops to make this venue 'Great' again, offering Real Ale, live music, pool, darts, pub games and various event nights. A welcoming hotel too, at very reasonable prices. Check it out!

This pub/hotel has been refurbished earlier this year and has certainly changed for the better…read more There are live bands at the weekend and the theme is usually rock, indie, punk, alternative. I believe the council are trying to put a limit on the noise and performing times and the outside area seems to be closed at the moment so no more BBQ (shame) what do you expect when you allow a block of flats to be built right behind a pub? Peace and tranquility?! Problem is people move in and then complain. Unless they are registered blind they could not have failed to spot the Great Western. So who gave planning permission for the flats then?? This is a very friendly pub and they do a nice pint of Old Speckled Hen. This real beer was named after an MG car which was used as a runaround by the staff at the MG plant and had been patched up and painted by so many different people that they called it the 'old speckled un' hence the beer! At least the British beer industry is still alive and well unlike the car industry! If you like a pub thats a bit different then try the Great Western. You couldn't be handier for the station, its across the road. Look out for the Syn City Rockers who do an excellent AC/DC and Thin Lizzy tribute.

I didn't actually get to stay in any of the rooms as I was at a wedding and came back the following…read moremorning for breakfast but what I did see was very nice. The hotel is large, bright and the staff were very friendly. On the evening of the wedding the staff were smiling like they were enjoying their job which in my book is so important and everything went so smoothly. The smoking area outside was this lovely big wooden walkway with a gazebo right in the middle where the kids were able to play safely.

Great place to stay. Antonio, at the bar, not only knows his stuff, but he is beyond welcoming and…read morefriendly. Go see him, let him educate you on cocktails, and have him surprise you with one of his drinks! I'd stay here again just for the bar experience!

It's always the little things that knock down a rating…read more Nice hotel, typical of suburban London. This would not be an upscale Hilton and against the Hiltons in the US, I'd put in the Hilton Garden Inn class. Creaky wooden floors, no A/C, and a wall heater. They are upgrading the rooms a bit with nice HD flat screens. I had a king room, so the bed was more than adequate. The restaurant is a little high end, but you can order off the pub menu in the restaurant. Typical English breakfast buffet, although they will cook eggs to order. Staff is very nice and accommodating. Wanted to watch the Bears and Packers championship game and they made certain that Sky Sports 2 was available on the pub flat screens. Hotel is about a mile from the city centre. Walkable or a 5 pound taxi fare. Convenient to the M3. No local transportation by the hotel, but they will order up a taxi and the concierge is quite helpful in general. The little bits still seem to be difficult. Since I have had a variety of experiences with English hotels, I'm never quite sure what to expect in the room. My room lacked a bedside phone, an alarm clock, a hair dryer and an iron. Apparently all of those items should be standard issue, although of the three people in my party with rooms, each had a different issue of those items. I asked for an alarm clock. The standard Hilton alarm was delivered next day, but on my return, I found that whoever brought it in, failed to verify that it had the right time. A call to the front desk was met with a response that they had no engineer on staff at night and no screwdrivers (I know how to set the alarms, but it takes a small Phillips screwdriver). I suspect that the hotel has a problem with guest pilferage and the housekeeping staff has given up on taking inventory. Still, rather annoying. The room is clean enough, the towels are plentiful, large and thick. Housekeeping must ration bars of soap, however. Plumbing is maddeningly English, with a toilet that requires several flushes and the usual confusing arrangement for the tub and shower controls. The tub is high-sided and narrow, as usual. Water pressure is quite good. Overall, I found the hotel fairly quiet, although you will hear your upstairs neighbor's footsteps and the person passing your room in the hall. The walls seem reasonably soundproof. Wi-fi is spotty, but free. I have a wired connection in the room that seems to be missing the connecting to the wall plug part. (again small things) There is a small workout room, which is fairly well-maintained and equipped, according to others in my party.

Not bad as hotels go for the business traveller. The beds in standard rooms tend to be a little on…read morethe hard side and it can also be a bit of a hike to get to your room. On the up side it has its own gym on site along with a restaurant

A very, very good country pub. An excellent and varied menu (try the home smoked meats). We go on…read moreoccasion, particularly for family celebrations and have never been disappointed.

Located on the quiet street, the hotel itself is easy to find, the hosts are friendly and the room…read moreis quite cosy and tidy. The hosts are very friendly - when I foolishly wasn't able to follow the entering instructions (they have quite advanced (for me) lock with the code), the host kindly came over and shown to me what to do. Nice toiletries in the bathroom always make your stay a little bit more pleasant. My only problem with it is paper thin walls, where I could hear people coughing/talking on the phone. Luckily all calmed down by bedtime, but when possible I would prefer not to depend on others people sensibility.

From the owner: An alternative to the large corporate chains, we offer a bed and breakfast experience with a more…read morepersonal home from home feel, yet maintain the professional touch our guests come to expect. We're regularly told that breakfast is the most important meal of the day, and there's no better start than a Fernbank breakfast, freshly cooked to order.

This a combination Premier Inn and Pub…read more I am sure it is a chain. They have a lot of guff about it being Jane Austen's old post office and a Coaching Inn in time's long gone. But it is tough to push the heritage angle when there is a big Premier Inn sign outside. I like Premier Inns but I doubt that Jane was dropping her mail off in a purple lobby with an eastern European handing out breakfast coupons. . These people have missed the boat. Heritage is not the selling point here. They really should talk about the decent pints and food available here. Four pulled ales from four different brewers, each of them a very nice pint. The food was really good. A gourmet burger for myself and the usual collection of sides that these places have reserved especially for Vegans (how do you indicate sarcasm in a Yelp review?) Actually they had nothing for Vegans. Meat was in everything. Boar Burgers and Old Spot Pork? Hey animals get it right up ya! But the chips and onion rings held her over while I chomped on my Gourmet Burger. Very nice. If you heading out to the West Counties. You could do a lot worse than this place.

So many problems where do i start firstly trying to find a table that doesn't rock in this place is…read morehard. I ordered the gourmet burger with extra oninons rings, the burger was ok the onion rings were soggy. My wife ordered the rump steak came out and mushrooms were cold and the crispy onion wedge was cold and still frozen inside, sent back and 5 or so mins later came back with same bit of steak which had now turned to a rubber boot but the waitress said because of the wait we have given you some new chips(thanks how very kind of you to give me something we all expect hot cooked food). So after a few mouthful we escaped for a meal elsewhere. Will be avoiding at all costs.

Not bad for the Holiday inn chain. Has better facilities in room than the nearby Hilton, although…read moreit lacks a gym. Parking can be fun especially if you enter the car park adjacent to the petrol station!