Outstanding customer service, caring and so helpful. I have tremendous confidence with Barbara…read moreMoss and her team. I did not realize how complicated it is to plan for all of life's challenges as I get older. Thank you for reviewing and sorting out all of the options. You really do help to provide peace of mind.

The last time someone canceled an appt on me the exact hour of the appointment, they loss $6,000.read more

I retained this attorney last year during a very difficult financial period. Initially, I felt…read moreconfident in my decision and believed I had hired someone who would provide the guidance and support I needed. Unfortunately, my experience changed significantly after I became a client. Earlier this year, I reached out because I was experiencing serious financial hardship and was struggling to keep up with my obligations and basic living expenses. Rather than feeling like my concerns were fully heard or explored, I felt the response was quick and dismissive, with discharge presented as the primary option. I left that conversation feeling frustrated and unsupported. More recently, I reached out again for assistance while dealing with some very difficult personal circumstances, including recovering from eye surgery and having family members dealing with significant health issues. My email went unanswered. I understand that attorneys are busy and cannot always respond immediately. However, when you pay someone to represent you during one of the most stressful periods of your life, you expect communication, compassion, and a reasonable effort to help you understand your options. I actually held off on writing this review because I hoped things would improve. Unfortunately, I am disappointed with the level of service I have received since retaining this attorney. My biggest concern is not that I expected special treatment. I expected to feel like my attorney cared enough to communicate with me and help me navigate a difficult situation. Unfortunately, I did not feel that way.

Awful service and no compassion Terrible experience from…read morestart to finish. After paying $1500, the process dragged on for weeks, causing my wages to be garnished. The quote for bankruptcy was unreasonably high, but the worst part was the lack of compassion. When I tried to reschedule due to my father's cancer treatment, I was pressured to proceed to avoid extra paperwork. Absolutely unprofessional and insensitive. Stay away!

Great communication- kept me in the loop on every pertinent detail! Everyone is so friendly and…read morehelpful and it was a very smooth process. Highly recommend!!

At best there was a poor explanation of fees…read more At worst its called lying by omission Caveat Emptor

We have used Matthew Ryan and RMA for real estate closings personally and for real estate…read moretransactions I closed as an agent---Matthew is buttoned up EVERY TIME. We recently moved to Brentwood TN, closed on a home and for "convenience" closed with a local attorney. We walked out of that closing frustrated. We left the closing empty handed- business not concluded. We had neither our set of closing docs nor the check due us at closing...not the end of the world- just not professional--loose ends untied... Matthew is ALWAYS prepared, anticipates, excellent team, just plain good.... he sends clients out the door with a complete set of signed closing docs snuggled in his firm's folder, and monies due either party all ready to go....business taken care of...done... We will be doing all future closings at RMA and Matthew Ryan- even if we are a few counties away...THEY DO IT RIGHT!!! It makes a difference when you're walking out of closing after a month of stressful home loan fun!!! : ) Kirsten Borgeson

My husband and I bought a house in Middle Tennessee from one of the partners at RMA, and their firm…read morehandled the closing, which was the first time I'd heard of them as I'm not from Lebanon or Mount Juliet, where their second office is located. They were very responsive, friendly, professional, reasonable in cost, all the things you want out of a good law firm. We liked them so much that, four years later, we chose them to handle our refinance closing and drove three hours round trip just to work with Matthew again. Great firm, and I'd recommend them to anyone.

He was rarely ever able to be reached by email or phone. There was no preparation for the case…read moreuntil 24 hours before the case. No attempts were made to communicate with opposing counsel until 24 hours beforehand and at that point it was too late. Opposing counsel stated that it was the fact their people had to go to court again which is why they decided to throw the book at me and make an example. I was promised that hiring would result in a better financial situation and the result was essentially break even after hiring the firm because of their lack of preparation. I also found their team lacking in empathy or ability to communicate. At no point, did I feel like they had my best interest at heart. I was just a paycheck to them.

Do not get this firm if you have a criminal case. Just get chatgpt to understand the law and keep…read moreyour money or go with a public defender. They don't fight for the client they are interested in getting please deals were they don't have to work for the money. They're working on my son's case and they scared him so bad into taking this unreasonable plea deal he won't speak to me his own mom. If I could fire them right now I would and file a complaint with the board of professional responsibilities, but I'm saddened for him because this discussion is going to change his life in a bad way

This firm was in my legal plan network, MetLife legal plan. There were many obstacles that this…read morefirm had to face with us. My loan officer quitting in the middle of the loan process, Chase not informing us of certain things til the last minute, The borrower and coborrower having to live and sign in two different states. Not only were they very professional but prompt in their responses to us. They sent two notaries to our home too in two different states, emails were responded rapidly to questions we had and they had to work with many agents from multiple states to buy our condo and we were still able to close on time. I would definitely recommend them as well as using them again in the future.

Justin's been pretty good and solid but he's lost his patience with me. In regards to filling out…read moretax forms, he just charged me $300 for 55 letters and numbers. I think I will be looking for another attorney after all. He's in cahoots with my brother who is a recipient of the trust and not the executor of the trust. I don't think that's legal. And charging me $300 for that. My mother would be ashamed of you. Justin!

I really appreciated Justin's support as I worked to create a trust, a will, a power of attorney,…read moreand a health care proxy. It felt overwhelming to me, but he helped to make it less complex. We did most of the work via zoom and finished the signing in his office. It was far easier than I imagined and I am pleased with the result!

Hope Law made filing bankruptcy easy, stress free and affordable. No frills no hassleread more

Bankruptcy isn't fun, not for anyone. There are so many feelings and emotions involved, even as one…read morenears the point where they begin considering this "last resort option". Not only that, but it can be extremely hard to even know where to honestly begin reviewing your options! This is because of the immense haze, depression, and overall mental fog and fatigue that comes hand in hand with being in such a bad financial position. It's tough to step back and look at things from a clear-headed point of view... especially when every day feels like you're ... DROWNING. This was me about a year and a half ago... Stressed. Depressed. Ashamed. Stressed some more. Living a day-to-day that was mostly spent trying to hide the truth (from myself and others). The truth being the dire situation I had now found myself. A deep dark hole that I had slowly crawled into, created by decisions I made over the period of many years of course. My daily life at that time was one of dodging debt collectors, using payday loan places to pay past due bills, not paying bills in general... even selling things on FB and Craigslist just to "get by". Like a super shitty groundhog day that keeps repeating itself, and during this phase it can certainly start to feel as if there is NO HOPE. That no one can save you, not even yourself. However, this was just another LIE I was telling myself. It's one that "fear-brain" preaches to us pretty constantly because at this point it's was now pretty much running my life. The days get darker and the hole gets deeper. Time seems to go even faster and bills seem to be due sooner. Past due notices, repossession threats, letters and lawsuits in the mail, and a phone that you don't even want to have near you anymore because of the endless calls from robots, collectors, agencies, etc... Lucky (and life-changing) for me; my personal "breakdown" moment came in the form of a letter in the mail. It was from a bank that had now owned my truck and a huge credit line I used with my business (which was now very OUT OF BUSINESS). They weren't the only ones wanting to go courtroom with me, but they were going to take away my only transportation at that time, and seek to start docking my wages to make up for the $30,000 or so dollars I owed them... That day, at some point in the day I actually asked myself -- "Where am I really going here? What are my real options? How might this affect my life, both now and down the road?" etc.. Then, a little later that day I made an appointment that definitely altered the course of my life. Truly. I set fear aside just long enough to attempt to change course, and get help from someone who can (and did) answer these questions. Now, this type of change doesn't happen in a day, but I can say for sure this is what Michelle did for me, and with me. Even in the first sitting my whole perspective, attitude, and feelings about things started to slowly shift. Her offices are small, and comfortable. I didn't feel intimidated at all, or out of place. Even after a few minutes of sitting with her I could feel tension begin to ease. She answered everything so clearly, and I could sense her understanding and empathy for my situation. Also, that she was approaching this from a place of objectivity, reason, and absolutely NO JUDGEMENT. After a few discussions, we began to really move through my options, all of my debts, and the process involved with filing the actual bankruptcy. And when I say move through, she really does do EVERYTHING. All she needed was info on my debtors, and last papertrail, etc, and then she handled them, ALL OF THEM. She quite literally got them all off of my back within what seemed like a few weeks, and this alone was enough to change my daily reality. It's incredible what that barrage of collections does to our mental health, etc. Michelle rounded up amounts, spoke to the right people, and before I knew it we were in a courtroom negotiating my way "out". She sat down with the creditors in a special meeting, and was able to find a way that I not only kept my truck, but developed a special pay plan where I was to pay back only a percentage of what I owed - all with small payments over the course of five years. Also, her rate on the filing was less than I thought it would be. Very reasonable. In the past year my life has still been up and down, but I have been able to finally CLIMB OUT. I have found actually happiness and joy again; enjoying days where I am not haunted by the nightmare I had previously created for myself. Not only that, but she has still been there for me with help and guidance whenever needed (which has been more than a few times!) She always responds quickly, and with such honesty and sincerity. I have never felt put off or like I was a nuisance in any way. So yes, there is HOPE (sorry, pun intended! ;) and since Yelp is now cutting my little novel review off (word limit!) I'll end with a few simple ones from the heart... THANK YOU MICHELLE! =)