Do not buy from this company. it doesn't even deserve a star. I am your average customer. I buy things all the time online. And when the quality isn't up to what it should be for the product, I refund it to the manufacturer and they give me a refund. On July 18, 2024 I placed an order for 24 theater style kits of popcorn. It was delivered to my house. I popped it up and it was so stale and hard. I contacted the company and they told me that they would go get a batch of the popcorn and pop it themselves. They popped themselves and called me back and said that there's nothing wrong with the popcorn everyone liked it in our office. And I said I want to refund of my money. I know what popcorn should taste like and this is not it. They refuse to give me a refund on the popcorn because they said the popcorn I received was 100% good. If it was 100% good why would I be getting a hold of them after had popped two of the bags ? There was a lady name Becky, who really likes to argue with customers and should not be a custom representative. This company despite its Bible verses on its website does not stand by its product. Buy at your own risk. !!! read more

I live in San Jose, CA and placed my order online, paid via paypal. I was visiting Grand Island that day I placed my order. Same day, Sandi, the admin asst writes to me, calls me; she says they got payment but the items ordered are not there. Yet, I know I input everything online. So, where did all of my information go? to someone else? ahhaa. it must have. I asked for delivery confirmation; I didn't get delivery confirmation 'til after I already received the shipment. It took over a week. I wouldn't say the quality of popcorn is bad, nor is it very good. Its simply "good" at best. It is fresh and tender. It tastes fresher and holds better flavor than the name brands like Oroville Redenbacher, ActII, etc. Not sure if I'll ever order from here again. It seems too much trouble for what its worth. Its more expensive than buying from the grocery store too. Customer service is subpar. I expected to order online, consider it done, and receive a shipment confirmation. ---They didn't even apologize or anything. If you're the owner, please get a new computer software system. -----------------------------------------------------------------------------------------------RE: your order from Preferred Popcorn Mon, October 5, 2009 8:36:00 AMFrom: Sandi Griepenstroh sandi@preferredpopcorn.com To: deb -------------------------------------------------------------------------------- Your tracking number is: 1Z09RV940357333709 Sandi Administrative Assistant Preferred Popcorn 1132 9th Road Chapman, NE 68827 308 986-2526 sandi@preferredpopcorn.com --------------------------------- The weekend went by without any response. So,by the time she replied, I had already received the shipment. Shipment received Saturday afternoon 10/3/09. -----Original Message----- From: Sent: Friday, October 02, 2009 6:43 PM To: Sandi Subject: Re: your order from Preferred Popcorn Hi. Could you please send me the tracking number? Thank you. -------------------------------------------------------------------------------- From: "Sandi Griepenstroh" Date: Mon, 28 Sep 2009 11:55:08 -0500 To: xxx@yahoo.com Subject: your order from Preferred Popcorn Deb, We received payment for 31.75 from you. However, we did not receive the actual order. Please contact me to let me know what I can send out for you. I'm sorry for the inconvenience. Sandi Administrative Assistant Preferred Popcorn 1132 9th Road Chapman, NE 68827 308 986-2526 sandi@preferredpopcorn.com read more