While visiting from out-of-state at my sister-in-law's home recently, the kitchen faucet broke…read more After checking on-line for a plumbing company that I could call, I chose OBrist & Co based on their excellent BBB rating. I had hoped for reviews on Yelp, but... NOW they have one for future shoppers! The plumber arrived within a few days of my call. He determined that the faucet could not be repaired. He explained exactly what I should look for in terms of a replacement. We bought a new faucet and I called again for an installation appointment. Within a few days, the original plumber returned. The new faucet was quickly installed! The contact at OBrist's office kept me regularly informed about the appointment timing and the plumber practiced safety protocols (masked at all times) when in our home. He left the area clean (at the sink level and below the counter) and explained the new faucet's operation. I would definitely use Obrist & Co in the future!

Drain surgeon came on a holiday for an additional charge. Did the job half way, which led to…read morefurther basement flooding. Then came back a week later and charged me again for finishing the job, which should have happened on day 1. Will not call him again.

From the owner: 24 Hours,Evening/Night,Holidays,Emergency Svcs,Weekendsread more

Dave takes advantage of everyone (customers, employees, suppliers). I worked for him for a few…read moremonths years back. He pays his employees $10.00 an hour while charging $65/plus an hour to his customers. Dave instructs employees to work steady but slow for safety. This equates to much larger labor bills for the customer. He charged a customer $600.00 for use of a backhoe for 10 minutes! He instructs his employees to drive 35 mph to and from worksites regardless of speed limits. I just passed one of his trucks last week - I wonder who the poor customer was paying that $65/hr (labor) drive at 30 mph in a 60 mph zone! Don't be surprised if his workers show up at 8 am, disappear at 9 am and don't return to 4 pm! Guess who pays for that??? Avoid this guy and his family company. He is getting close retirement and gouging everyone!

I was just online and noticed Johnson's had a terrible review. I would just like to say that in our…read moreexperience all of the people who have worked with us, have been kind, considerate, happy, timely workers. I had a very messy toilet replaced, and the sweet guys who came to replace it didn't flinch, they cleaned up their mess, and what I considered mine too. We had some plumbing freeze and burst in a rental house, and these guys have made trip after trip out to fix things, without complaint, or over charging for time, materials or charging too much for fuel. They've even called to make sure if we wanted to bring in our own faucets, or purchase theirs. Some companies would automatically just put theirs in. The new toilet we had put in was a raised one for my disabled mother. We purchased it from them, and felt that the quality was far better then what we would have ended up with anywhere else. In our experience this is a very reliable company, and I would remind people that you get what you pay for. We have used other companies in the past and not always been satisfied, we have stuck with Johnson's because in the long run, their work stands up and their employees have great attitudes.

Chris from Quality Plumbing and Air set an appt. to come out to our home to check out and repair a…read morefurnace that wouldnt light (after he replaced the blower unit on it a few months ago). 2 times Chris set an appt. to come look at our furnace and both times he no called no showed us. We took time out of our schedules to be there for the appt. Each time we waited hours and he never bothered to show or even bother to return our calls.

In late July I had a plumbing company come out and try to unclog my main sewer pipe. The company…read moretold me the main pipe was colapased. I called Chris with Quality Plumbing to give me a second option and he told me he put a camera through the sewer pipe and it was not collasped, and able to get through the clog. The drain was slow but I thought it was good because Chris told me the camera did not see there was anything wrong with the pipe. In November the drain was not draining, if I took a shower it would take 2 days to drain. I called Chris for 2 weeks with no answer. Chris finally answered my call and said he would come out with his equipment, which at that time it took him over a week. When he came out he said the pipe was collapsed and needed to call all the utility companies so when he dug up the sewer pipe he would not hit the gas line or any other utility line. Chris did call all the utilities, and they all came out and marked the under ground lines. From there I never heard from him again, outside of 2 weeks after he had the utilities marked, he claimed he had had a family death and forgot his phone, and promised me he was not ignoring me. Chris let me and my family live with sewer sludge in my basement for a month and a half total in waiting for him to come and fix it as promised. I finally got a hold of another company that did dig up the pipe and fix it. My problem is, shame on Chris for just blowing me and my family off, it only takes a second to answer the phone and let us know you will not be back. SHAME IN YOU!