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Precision Rifle

1.0 (1 review)
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1 year ago

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Dunham's Sports

Dunham's Sports

(5 reviews)

Nice Dunham Sports location, great service, wide selection of apparel and equipment, and prices and…read morealso if you sign up for a card you can get 10-20% off. Recommended!

Dunham's has a great selection of items and their prices are very reasonable. The problem is that…read morethis location is poorly managed. I stopped in there to look at purchasing a gun. I COULD NOT FIND A SINGLE EMPLOYEE TO ASSIST ME. There was nobody at the registers. Someone could have grabbed hundreds of dollars of items and simply walked (not even a jog or a run) out of the store and nobody would have even noticed. I finally located an employee after I walked back into the stock room. I requested that he assist me at the gun counter. He said that he would notify another employee to meet me over there. After 10 minutes of waiting, I finally heard someone come over the P.A. system and request an employee to the gun counter. After another 5 minutes, I simply gave up. As I was walking out of the door another employee finally decided to show his face on the sales floor and asked if I was able to find everything okay. I informed him of what a terrible experience I had and how I was going to buy a gun, but changed my mind due to there being no employees to assist. The employee whined and began making excuses. He said that there were only 3 employees working and that their manager is horrible. The employee actually told me to call their corporate offices and complain. Regardless if there were only 3 employees working, I was the only customer in the entire store. The management at that location really needs to be re-evaluated. A customer should not have wait 15 minutes before not being serviced (especially when he is the only shopper in the entire store)! Again, Dunham's has a great selection of items and their prices are decent. This location really needs to have a refresher course on customer service.

Precision Rifle - guns_and_ammo - Updated May 2026

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