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Precision Door Sevices

5.0 (1 review)

Services - Precision Door Sevices

Automatic garage door installation

Garage door or opener repair

Precision Door Sevices Garage Door Services Photos

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2 years ago

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Great Garage Door Company

Great Garage Door Company

(2 reviews)

I called Great Garage Door Co. because their name and phone number were on the sticker on our…read morerelatively new garage door. Our garage door opener was installed by them when our garage was built two years ago by Minneapolis Garage. Last weekend, that opener suddenly stopped functioning. I called on Monday, spoke to someone who said they would get back to me with a service appointment. I never received that service call. I called again the next day. This time the customer service person made an appointment for the next day (Wednesday). I took time off work to meet the technician, but they never came. When I called, customer service said they were behind schedule and would need to re-schedule for the following day (Thursday). I took more time off work to meet this technician, who arrived and promptly diagnosed the problem as the "logic board", which he didn't have (even though this was a known problem with this model of GDO), and they would have to schedule yet ANOTHER service call. So far, I've placed three calls, scheduled two service appointments and received zero actual service. In the end, they wound up delivering a new logic board on Saturday. They charged me $80 for the part and $45 for a "delivery fee". I installed the damn thing myself.

Back in November 2021 we ordered a garage door, paid for it and had it installed. We ordered a…read morecream door. We had to leave for a meeting while they were installing. When we got home we saw that it was white and looks awful. Chris Allen, who we were dealing with, came out and looked at it and acknowledged that they put the wrong door in and said they'd bring the right one out and fix it. Never happened. At first, he was responsive and said they were on back order. 8 months later and we still have not received the correct color door. It's embarrassing. We even offered to have it painted for $400 so they wouldn't have to replace the entire value of the door for $1500. They said they had a company that could come out and do it. But yet again, they fell unresponsive and are not taking care of it. We will end up almost $2,000 out of services between the correct garage door color and having it painted. We were super patient and understanding, and yet they did not resolve the issue.

Precision Door Sevices - garage_door_services - Updated May 2026

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