This dentist should be ashamed of himself. He was the most unfriendly dentist I've ever encountered. During my consultation, which I was not informed about beforehand since my regular dentist had already taken X-rays and confirmed the need for a root canal, I was only seen for a mere 1-2 minutes. He completely ignored me, not even making eye contact, didn't ask if I had any questions or concerns, or even mentioning his name. He told me that one of the two teeth my regular dentist recommended did not need a root canal and that I had to wait for insurance approval for the one that did.
After the procedure was approved, I never received a call from the office to schedule. I had to call several times to follow up. The appointment was set months away, which is obviously not ideal for a tooth with an infection that urgently needed a root canal.
During my next visit, which was scheduled in the middle of winter, there was no heat in most of the building, including the waiting room, bathroom, and procedure room. The waiting room and bathroom were the only clean areas of the office, which should have been a clear indicator of the overall cleanliness of the facility. The equipment was dusty, dirty, and greasy, and the dentist didn't even use any numbing cream before the injections. Instead, he just shook my cheek! The amount of Novocaine used was insufficient, and I cried out multiple times for him to pay attention. After I cried out, he would repeatedly and aggressively grab my chin and thrust it upward.
After this procedure, which involved an infection in my jaw, I was offered no pain medication. He simply told me to use over-the-counter Tylenol and to expect pain for up to two weeks. Again, he ignored me, didn't mention his name, or even acknowledge that I had any questions or concerns. He was annoyed when I asked him to repeat some instructions, as I had headphones on to cancel out some noise and calm my anxiety. Both times, he essentially ran out of the room without a goodbye or acknowledgment of my thank you.
The nurse and receptionist were both polite compared to the dentist.
This location is quite unusual because it's a residential home without parking. Your driver is not allowed to enter the building. During both visits, I was given inaccurate timing. Since my driver could make it home in just 10 minutes and get settled in, I was done with the dentist and needed him to return.
The uphill driveway was covered in ice, which was extremely unsafe for patients, especially those who were advised not to drive. I would not recommend this place to anyone.
10/10 would NEVER RECOMMEND!! 0 out of 5 stars. read more