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    Precise Gym Equipment Services

    4.2 (10 reviews)
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    4 years ago

    They are great! The office Very professional and were able to have somebody out to fix my treadmill very quickly.

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    4 years ago

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    Review Highlights - Precise Gym Equipment Services

    Eddie arrived a couple of days later and took care of the whole matter with speed and lots of advice.

    Mentioned in 3 reviews

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    Kearny Mesa

    Fitness Direct recently provided me with the most outstanding customer service imaginable and I…read morewant to recommend the company wholeheartedly and also provide an enthusiastic shout-out to three individuals I interacted with for going way above and beyond any realistic ecxpectations. I needed an old but pristine piece of athletic equipment (a chrome plated multi-station Universal Machine weighing in at over a ton) in my garage moved in order to create room for my two automobiles to fit in limited space. Lou, the customer service agent, absolutely bent over backwards to make this possible for me, and made it happen with a pleasant can-do attitude to accommodate my needs and schedule. At his direction, two very strong, skilled, smart, and experienced men, Ro and Billy, showed up exactly as scheduled and proceeded to make what I thought was going to be a near-impossible task (akin to a proverbial root-canal...) look simple and easy. Moreover, they did so with courtesy , respect, a smile, and an approach that seemed to repeatedly shout out "What more can we do to help you and make your life easier and better?" They made some suggestions (and carried them out) that I had never before (in fifty years of using the equipment) imagined available and possible so that when all was said and done, I not only had my machine ideally positioned but also way more functional for my needs. Finally, after all of this was accomplished to my satisfaction, Lou, Ro and Billy all suggested that I only be charged a very reasonable amount for this service! Best money I ever spent! In sum, the customer service I received from Fitness Direct was the epitome of what it should be in a world when and where it is difficult to buy a smile, let alone true value. I recommend this company (and these three men) to anyone in need of help with athletic equipment and service! Corey Marco, MD JD 11/11/25

    These guys definitely give you that used car salesmen vibe. After buying over $15k worth of…read more"Quality Commercial Gym" equipment for my garage, I had one cable snap on my cable machine while my teenage son was doing leg extensions. Reached out to Mark. No reply. Reached out 20 days later, and he tells me to reach out to Sean because he's on vacation. Called Sean, left messages, no call back. Reached out to Mark again, he said Sean is the only one that can order parts. Called Sean a few times and he's never in his office nor does he return calls. I been trying to get this fixed since April 2025. So I'm just gonna fix it myself. Just beware, they are quick to return your call when you are ready to buy, but as soon as u have issues, they are hard to get a hold of or give you the run around. They literally sell the same stuff a few other places do but like 30-40% more. I figured if I paid the extra premium I would get better service. I was wrong. In this instance, you DONT get what you pay for. I will never come back here again. Highly recommend you shop around as these guys never have the lowest price. And I'm all about supporting local business as you can order this stuff on line for literally 1/2 the price since you don't pay taxes. I also called last year about another piece of gear I bought because the rollers on the leg press machine started to bind. Again, no response.

    Fitness Warehouse USA Gym Equipment - Love our new gym pads!

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    (26 reviews)

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    Kearny Mesa

    Fitness Warehouse USA ‍…read more I had visited several fitness equipment stores prior to the pandemic, but Fitness Warehouse USA was the only shop that sold Powerblocks. These are adjustable dumbbells from 5# to 90# that can be adjusted in 2.5# increments. I own a set at my Chicago home and believe these are the best adjustable dumbbells on the market. The owner, Gary, answered all my questions and provided an estimate of several pieces I was interested in. I told him I'm working on organizing my garage and would make the purchase when ready. Then the pandemic closes the gyms. This motivates me to finish my garage, but when I contact Gary to complete the order, he tells me that he's sold out AND there's a back order for months! It was a number of months later and quite frankly I forgot about them, but Justin from Fitness Warehouse USA contacts me to say my main items are available. Justin is very personable and was just as excited as me to provide the items ordered. He helped me load my items in my car and helped me decide on some additional equipment. What struck me most about Gary is his integrity. Dumbbells and many other types of exercise equipment are scarce and in high demand. There is a lot of price gouging and delivery favoritism occurring in this industry. Gary has a queue of when product arrives and who takes delivery. He also stayed true to his estimate, though he's fully aware of the price gouging (Especially Powerblock dumbbells) with fitness equipment and treated me exactly the same as where we left off when we initially met over 6-months ago. If you're looking for Powerblocks or know anyone who is, I highly recommend Fitness Warehouse USA. I believe he's an exclusive distributor of all their products. He also carries many other types of weight lifting and commercial gym equipment as well as used equipment.

    First and foremost I want to say how awesome and pleasant it was dealing with Gary! As soon as we…read morewalked into the store he came to greet us and was able to locate the equipment we were inquiring for. I had some small talk with the spouse while Gary was grabbing the items and he actually provided some additional insight on some limitations I may not have originally thought of when getting equipment so I appreciate his knowledge on the items and informing us before making a purchase. The transaction went smoothly and he even brought a dolly to help transport the equipment into the car for us. You can tell he cares a lot about his business and I am glad to have purchased my equipment here than anywhere else. Should I need any additional equipment I'll be sure to inquire here first! 11/10!

    Precise Gym Equipment Services - homeappliancerepair - Updated May 2026

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