The reviews don't do this company justice. Responsive, came when they said they would and fixed my…read moretreadmill. Smooth sailing when working with them which is a breath of fresh air these days.

Don't know how they get such positive reviews…read more I called on a Wednesday, spoke to Nicole about someone coming out on the following Wednesday or Thursday. She told me she had to confirm availability for the next week and she would have to get back to me. Left my name and phone number and patiently awaited her return call. Nada. Following Monday I got in touch with a competitor via Thumbtack by leaving a message through their service. Got a text response within 2 hours from Tom saying he was on a job and he would call me soon. He called me within an hour after that message. He was able to come out that Wednesday. Showed up on time, did his diagnostic exam, and actually called the manufacturer (Lifespan) for assistance when he couldn't determine the exact cause of the problem, an act that impressed me because he went the extra mile in trying to determine the problem. Ordered a new belt (told me it would be 5-10 business, it arrived the following Monday) and he installed it on Tuesday. Treadmill worked like a champ. Got clear explanations from him every step of the way and his communication was excellent. Unlike Synergy....

Went to buy a pair of 60lbs dumbbells and turned out to be way too bulky for my workout (impulsive…read morebuying and didn't think too much into it lol). I called to apologize and asked if I could exchange.. thankfully the owner was understanding and went above and beyond to help me getting what Id need for the workout. Awesome dude, great service, great product and great pricing! Will definitely go to them when I'm ready to set up my home gym!

I purchased a brand new stair-mill from FS and I absolutely love it. It isn't a brand I recognized,…read moreso I was hesitant at first. I've had it for a week now, and both my bf and myself absolutely love it. It's solid, sturdy, and quiet. It's working beautifully. I'm so happy I gave them a chance. They delivered, and set it up. And they lmk if I move in the future, they have services to move it for me. Amazing! They also provide services to maintain the equipment if there's any issues beyond the warranty. Super happy. Thank you to the FS team.

Was in the market for a curved treadmill and Fitness Direct had Assault Runner Elites on their…read morewebsite. Contacted Fitness Direct via telephone and my call was answered by Mark, who I thought was one of their sales personnel. He told me they didn't do business with Assault Fitness anymore (very understandable) and told me he had a better manual treadmill sold by Cascade Health & Fitness. I was hesitant at first but I looked them up and they were a very reputable company that makes very high quality equipment. The price was definitely over my budget but Mark told me he would work with me on that and would send me a quote later that day. He gives me his direct contact as well and was truly helpful and kind throughout the whole process. I get the quote later and Mark gave me a quote that surprisingly worked for my budget, also I find out he's the president of Fitness Direct. Him going out of his way to make a sale, go above and beyond for an individual with a garage gym, and not to a commercial customer with a high dollar ticket really earned my respect. It was a no brainer for me to buy from Fitness Direct. The treadmill took about two weeks to get delivered to me once I placed the order and was unfortunately 3 days late due to some miscommunication between Fitness Direct and Cascade. Once it came in though, I was surprised on how well the treadmill was built and how much smoother it ran than the Assault treadmills I've been familiar with. It was really easy to look over the mistake that led to a delay in delivery. I'm more than happy with my experience with Fitness Direct, Mark, and my new equipment. I HIGHLY recommend buying equipment from them!

Absolute perfection! My home garage looks AMAZING with my new grey/granito puzzle mat flooring…read more Jared and Stephana in sales absolutely rocked it with knowledge and impeccable customer service. Lou, the leader of the install team, has an amazing hiring eye- Bryant, Rogelio and one other Latino gentleman (whose name eludes me) worked hard and fast and delivered a flawless result. I'll be looking to Fitness Direct for all my future home gym and exercise equipment needs. Get here y'all!

Fitness Warehouse USA ‍…read more I had visited several fitness equipment stores prior to the pandemic, but Fitness Warehouse USA was the only shop that sold Powerblocks. These are adjustable dumbbells from 5# to 90# that can be adjusted in 2.5# increments. I own a set at my Chicago home and believe these are the best adjustable dumbbells on the market. The owner, Gary, answered all my questions and provided an estimate of several pieces I was interested in. I told him I'm working on organizing my garage and would make the purchase when ready. Then the pandemic closes the gyms. This motivates me to finish my garage, but when I contact Gary to complete the order, he tells me that he's sold out AND there's a back order for months! It was a number of months later and quite frankly I forgot about them, but Justin from Fitness Warehouse USA contacts me to say my main items are available. Justin is very personable and was just as excited as me to provide the items ordered. He helped me load my items in my car and helped me decide on some additional equipment. What struck me most about Gary is his integrity. Dumbbells and many other types of exercise equipment are scarce and in high demand. There is a lot of price gouging and delivery favoritism occurring in this industry. Gary has a queue of when product arrives and who takes delivery. He also stayed true to his estimate, though he's fully aware of the price gouging (Especially Powerblock dumbbells) with fitness equipment and treated me exactly the same as where we left off when we initially met over 6-months ago. If you're looking for Powerblocks or know anyone who is, I highly recommend Fitness Warehouse USA. I believe he's an exclusive distributor of all their products. He also carries many other types of weight lifting and commercial gym equipment as well as used equipment.

First and foremost I want to say how awesome and pleasant it was dealing with Gary! As soon as we…read morewalked into the store he came to greet us and was able to locate the equipment we were inquiring for. I had some small talk with the spouse while Gary was grabbing the items and he actually provided some additional insight on some limitations I may not have originally thought of when getting equipment so I appreciate his knowledge on the items and informing us before making a purchase. The transaction went smoothly and he even brought a dolly to help transport the equipment into the car for us. You can tell he cares a lot about his business and I am glad to have purchased my equipment here than anywhere else. Should I need any additional equipment I'll be sure to inquire here first! 11/10!

DO NOT BUY FROM THEM ONLINE!! I placed an online order and haven't been contacted, no order has…read morebeen shipped, nothing has happened other than being ignored. Their phone goes straight to a busy signal. I had to dispute the charge with my bank.

purchased a hip press from them back in December of 2024. was suppose to be 8-12 weeks until…read moredelivery. still do not have it as of August 2025 and they have ceased all communication. needless to say they stole almost $4,000 from me.

Sam was great. He fixed our freezer and was quick and efficient. We have used him twice..read more

Absolutely phenomenal service! Sam was personable, carefully explained the problem, and he was…read moreincredibly honest in assessing my washing machine and providing trustworthy and valuable advice (saving me time and money). I have worked with a number of repair companies. This was far and away the best experience. Sam was an absolute saint! I would call them again for any repair in my house.

Excellent selection of fitness equipment and Logan was very helpful and helped my mom feel very…read morecomfortable in choosing her new exercise bike. The delivery team was on time and very professional. Great experience all around!

The ONLY place to shop for your fitness needs in Southern California. My wife and I have now…read morepurchased our entire home gym, piece by piece, from SD Fitness Equipment. The largest piece of equipment is a cable weight machine, which we purchased when we lived in our last home. When we moved we hired San Diego Fitness Equipment to break it down, transport it, and reconfigure it in our new place. Competitive pricing, amazing staff (ask for Logan!), highest quality equipment, and best of all, staff that care about the buying experience and know the health and wellness world. Check out their awesome showroom, or simply call in for item availability and pricing. Thank me later.

We had just bought a Maytag top-loading washer from Gormsen Appliances, and shortly thereafter, due…read moreto our mis-guided efforts, we broke a part on the lid. We left a message on their phone in the evening, and the next morning Axel showed up at 8 a.m. (they don't open until 9) to see what needed repair. Without a moment's hesitation, he took the lid to his store and ordered the replacement part, special delivery. Then, knowing it would take a few days for the part to arrive, removed a lid from a similar washer that was on display, and gave it to me for temporary use. Three days later the part had arrived, the lid repaired, and was back on my washer. And all done with a smile. And treated as warranty work, with no charge to me. Even though it was my fault. This the kind of customer service that you will never get from a big-box store.

I was really disappointed last week. I called Gorman appliances two times left a message. I needed…read moresomebody to come out to fix my refrigerator never heard back.