100% excellent! Had entire carrier system (ac+ heat) installed by Wades. Very fair price on a…read moremanufacturer's scratch and dent model. They went above and beyond in all aspects of the installation to ensure we got what we wanted and needed. From the quotes Chad worked up for us; to the installers Brad, Jeff, Chris, and Cody-we thought we couldn't be happier. Until we met Jared who fixed our electrical box!! It's perfect that Wades has licensed electricians on hand for issues like ours should they arise. They stand behind their work and guarantee their labor for a year and provide service and parts for 10 yr manufacturers warranty as well. After the system was installed another employee (who we forgot the name of, sorry) came out and inspected all the work. They got this all done fast and efficiently. No wasted time or money. Best of all, if anything does happen and we need their services, someone is answering their phone 24/7 and they will come out in an emergency to get their customers all fixed up. Top notch service. Definitely recommend.

I had an A/C unit that wasn't blowing cold air. Dodson Heat and Air responded quickly to my Yelp…read moreservice request and showed up in a couple of hours. The technician Jacob was friendly, professional, diagnosed the issue, gave me a couple of options, and fixed it quickly. Now it is nice and cool. Highly recommend

From the owner: We provide the BEST customer service by exceeding customer expectations while using honest,…read moreprofessional and highly trained team members.

My parents have a home warranty. This company is contracted to work with the home warranty. They…read moreare elderly and the heat index was 114F yesterday. This is day 3 of their AC unit being out again. They have repaired this unit multiple times, but refuse to authorize a replacement of a 35 year old central heat and air unit. They are impossible to reach and receive a response, mostly because he is very slow working on other projects. The quality of work leaves much to be desired. I believe that this company and the home warranty company preys on the elderly. I am checking to see what actions are available. In reply to the comment placed below. My parents had been bounced back and forth between the Home Warranty Company and this company. They called AHC & R first and were treated rudely. Then they contacted the Home Warranty place and were told to contact AHC & R. Several phone calls later, my dad believed that the home warranty place has scheduled the appointment. That is where I became involved. I pulled up their account online and discovered it, in fact, had not been scheduled. Now that is not entirely AHC & R's fault, but I would like to know why in extreme heat, with an elderly couple, a work order for a broken AC unit that has been repaired more than once would not constitute an emergency and expedited call?

We had American Heating and Cooling scheduled to do maintenance on our heating unit last fall and…read morewaited for three days and they never showed up or called. Then our warranty company assigned them to come for a repair two days ago when the low was 17 at night and they said they would be here that day, never showed, never called back after repeated calls, emails, texts and messages, so NO do not use American Heating and Cooling for any service they provide. They are not dependable nor nice enough to return your call and let you know they are not going to show up.