29 12 2023 I tried to book a taxi with a local firm for New Year's Day 0100hrs. Advised by the agent that the company policy was not to take bookings for New Year's Day at that time or any other peak season/ timings.
29 12 2023 I then rang PCR Streamline to book for New Year's Day 0100hrs. PCR Streamline accepted the booking.
30 12 2023 I had to amend the booking with PCR Streamline. PCR Streamline adjusted it without any problem.
01 01 2024 0100hrs PCR Streamline arrived on time and we were picked up and taken home.
Subsequently, I thought I had dropped my wallet in one of their cabs. A manager responded very quickly and sympathetically, investigated it promptly and fed back the results of his search.
Thank you for your customer-focused service. read more