This place is an disgrace, absolutely disgusting how the staff treat people and care for them…read more I wouldn't let my animals go to this place! They need better staff with better attitude and know proper bed side manners.

If I could give zero stars, I would. Nurse Charlotte Byrd, who works in palliative care at Mitchell…read moreCancer Institute, is an absolute disgrace to her profession. She is dishonest, cold, and completely unfit to work with terminally ill patients. I came to her during one of the most vulnerable times of my life, battling stage 4 cancer. Instead of compassion, I was met with lies, avoidance, and outright negligence. She deliberately gave me false information and dismissed my care needs multiple times -- not just once. She's not only untrustworthy, she's dangerous. Palliative care is supposed to be about improving quality of life. Charlotte Byrd made mine worse. She lied to get out of doing her job, left me without support, and treated me as a burden, not a human being. Her behavior is not only unethical -- it borders on medical malpractice. No one in this condition should have to endure her attitude, her deception, or her refusal to fulfill basic responsibilities. I do not feel safe around her and I fear for any other patient under her care. I have reported her to hospital administration and am filing a formal complaint with the Alabama Board of Nursing. I strongly urge Mitchell Cancer Institute to remove her from their staff immediately. No patient--especially someone in palliative care--should be treated like this. She should be fired. Immediately.

Ok, after one hour and thirty minutes in the waiting room, I have decided to go elsewhere…read more First visit. Not happy.

Used to be a good place to go until the unfortunate loss of Dr. Terry Sr. The nurse practitioners…read moreare not knowledgeable. One tried to tell me my sons known kidney problem was musculoskeletal. So she basically told me that my sons kidney pain was because of a pulled muscle and had nothing to do with his UPJ obstruction that he has already had surgery on. Now we are seeing a physician out of New Orleans that has confirmed his diagnosis and is taking measures to surgically fix the problem. Also trying to get a nurse to call you back is impossible. So don't try.