We had an appointment. Saturdays are by appointment only. We came from out of town &No one was…read morethere. Appears to have been a clerical error. we got a call back and rescheduled for an hour or later. Was resolved same day.

Drop off box was helpfull, and they did a good job. They stayed late to take payment, and return…read morethe keys. Friendly people, and a decent price. I'll recommend them to anyone looking to get a hitch on whatever vehicle they drive.

Wow ! Jason's crew are skillful and happy. That's a good sign that they love their work and…read moretheir workmates. Service to our Highlander is fast but thorough - with a great price each visit. We got this recommendation from a trusted friend, and we're happy. Paul

My daughter's car needed a wheel bearing replaced on the passenger side, so I called My Automotive…read moreand they were able to get her in the next day. Their service was great and I highly recommend them.

TOP QUALITY COMPANY AND PEOPLE !!! We are traveling North…read moreAmerica 6 - 10 months each year in our Class A motorhome. Occasionally we have equipment issues. During a trip through Montana, we experienced a slide-out equipment problem. I called 4 RV service companies in Lethbridge, AB, on Canada Day, 2025, because we were heading into Alberta, Can. on July 3. Tiffany was the only person who answered my call, and she was incredibly helpful. She talked about our problem, and told me, "when you get here in 2 days we can help you." We got to Back Country RV and they were waiting for us, I had a "show-and-tell" session with the service guy and within minutes we had the problem solved. I can say, without question, best support we have had on the road in 4+ years. NO QUESTION !!

Our awning came open and blew off while driving QE2 south of Calgary. They graciously took us in at…read moreend of the workday and put a team to work removing the broken frame so it would be safe for us to continue our trip south. Awesome team.

I was not very happy with the detailing Lethbridge Toyota did on car. I left my car night before…read morefor 8am appointment. They kept it all day and did a rush cleaning. Very disappointed. Never again.

My experience at Lethbridge Toyota has been phenomenal! The product advisor I worked with, Jeremy,…read morewas helpful while looking at used vehicles and openly disclosed all of the information about each vehicle. Ultimately we ended up driving away with a new Highlander. Jeremy has been so helpful in explaining each feature that I've had questions about even after leaving the dealership. I've felt completely supported through the whole process. Each member of the Toyota team was quick to answer all of my questions and concerns. 5 years ago I also had a positive experience at Lethbridge Toyota with another product advisor, Reid. Reid was also very open about all of the used vehicles pasts that we looked at. We did decided to buy from a different dealership at the time because there wasn't a right fit for our family at Toyota at that time. Reid however was very influential in my vehicle purchasing and had me bring my car seat into the dealership to ensure it would fit, correctly installed in the vehicle that I purchased. I cannot thank the team at Toyota enough for always being kind and knowledgeable. You truly feel like you're part of a little community when you shop there. Thank you Lethbridge Toyota!

Matt was amazing! Most courteous and professional, one of the best technicians ive dealt with from…read moreTNT Towing! Highly recommended.

The guy told me it was $60 for a tow, which i though was reasonable since I was the dummy and tried…read moreto drive in a blizzard in lethbridge where the city doesn't plow! Courteous and professional, I'd recommend these guys anytime you're in need.

I recently aquired a new vehicle from Dunlop Ford and due to a misunderstanding on my part the…read morevehicle did not have some of the options I was looking for. The salesman Jesse Nordin and the sales manager Ryan Couture took immediate action to help correct the situation and the process was smooth and efficient. I am now driving the vehicle that fully meets my expectations and Jesse and Ryan were extremely helpful to assist me in correcting what essentially was a situation of my own making. Thank you and a big shout out to these guys for going over and above to truly get me satisfied. I would highly recommend anybody looking for a new vehicle to give this dealership an opprtunity for them to show you what customer service is really about. Looking after the customer!! Thank you Dunlop Ford

Purchased a new car in August 2018. It went back 3 months later for repairs. we have been taking it…read moreback every 3 months with a misfire problem. Dunlop staff tell me its repaired but return 3 months later with the same Misfire. this goes on for a couple of years. After telling them I don't want it back unless they repair it they find out the block is leaking coolant into the block and change the block. 3 months later it misfired again. They then said it was the wiring harness on the ignition. 3 months later it misfired. then they said they don't know what's wrong and cant fix it. Ford Canada said the same. I wrote to the owner of Dunlop who came up with a solution to put a monitor device in the car to detect the problem. This monitoring device failed also. After about 6 months it finally recorded the problem. They brought it in and changed out the fuel injector. First trip on the highway it misfired twice with smoke out the exhaust. Only if I knew how back their customer service was and that they didn't stand behind the products they sold I would never have bought a car from them.

Very professional, great customer service, hope I break down soon so I can go back :)read more

Don't go here! Wish I could give them NO star. The car repair was crap and $$ ripoff. Also, the…read moresecretary; she is ignorant and hasn't a clue about being even remotely personable and customer service. I went there because of the past glowing reviews and will NEVER go back. They can learn from Kirk's Tire and their amazing customer service, etc. (Just say'n).

We were on our way to Banff when we hit a deer. We called Fix Auto and they were able to get us…read moreback on the road until we can get a full bumper/fender replacement! Bob was awesome and the entire staff were so helpful and kind! Thank you to all! Exceptional service to a traveler from the States.