January 8th- Dropped my vehicle off with Brooks Collision- spoke with Pat and was told for sure…read morewould have my vehicle back within 30 days as they are not very busy and ford parts are easy to get. I was very concerned about this as I only get a rental for 30 days and asked a few times and was reassured this would not be an issue. January 15th -Insurance Auditor was out and approved repairs. Went in and signed off at Brooks Collision right away and was told parts would be ordered that afternoon. January 17th - parts were actually ordered from Ford January 20th - Parts are in at Ford January 21st- Called to check in and am told they are waiting on parts - indicate that I know Ford received them and after being put on hold while Marsha double checks am told the parts are in. Was told the technician would begin work on my vehicle the 23rd and take 2 weeks to complete. Was told the tear down was done and there was no extra work found so about 44 hours of work and that they plan to work on it 3 HOURS A DAY. January 29th- Called as my vehicle was seen outside seemingly untouched. Am told by Marsha it should still be completed next week and to expect confirmation Friday (January 31) January 31-Went in in person. Vehicle is still outside completely untouched. Was told it will be pulled in next. When asked why it hasn't been done yet Pat tells me there was a wait on parts- I indicate I know this isn't true as ALL the parts were there the 21st. Marsha then states its due to a sick employee not the parts now that my vehicle has had nothing done in the 23 days it has sat there. Called back to confirm that my vehicle will be completed in 2 weeks. Was told that I will get a call Monday as they still have to tear it down and make sure there is no additional work!! I was told this was completed on the 21st when we spoke. So after 23 days my vehicle will at least be there another 14- even after I was told by Pat repeatedly I would have it back in 30 days. Would definitely not recommend as the owner seems to have no problem lying to peoples faces.

From the owner: Body Shop*Auto Body*Auto Body Work*Auto Estimates*Auto Glass*Auto Paint*Auto Repair*Auto…read moreRestoration*Bumper Replacement*Collision & Accident Repair*Collision Shop*Color match*Custom Paint*Custom Paint Work*Dent & Scratch Repair*Dent Removal*Fiberglass Repair*Frame Repair*Frame Straightening & Unibody Repairs*Glass Replacement*Hail Damage Repair*Headlight Restoration*Measuring*Mechanical Work*Oil Changes*Onsite Estimates*Paint Matching*Paintless Dent Removal*Paintless Dent Repair*Polishing*Reconditioning*Restoration*Windshield Replacement*Mechanics

I would like to express my my sincere appreciation for the outstanding service I received during my…read morerecent visit with the Team of Fix Auto Lethbridge. Your professionalism and willingness to help me made a wonderful experience. I look forward to doing business with you when I need it and will gladly recommend your service to others. Warm regards, Mrs.M. Herman

Thanks to all who had a hand in the repairs of my Buick Regal. a special shout out to Tyler and his…read moregreat service. I would definitely recommend Fix Auto. Greg K.

Had a small but very noticible dent on top of the front fender on my new Ram 1500. Of course I…read morenoticed it every time I got in the vehicle..... Decided to take the truck to Dentec to see if they could do a paintless repair. The could and they did and it looks absolutely fantastic. There is not a trace of the dent! Needless to say I'm very happy with the service and the results! I highly recommend Dentec.

From the owner: Dentec is locally owned and operated and is the longest serving independent paintless dent repair…read morebusiness in Lethbridge. Dentec Automotive Dent Repair has been southern Alberta's go-to choice for quality dent repair services. I take pride in customer satisfation and the highest quality in the repairs performed. Since my name and reputation reflects on every job I do, each repair is treated like a work of art. Unlike larger companies, I do not believe in rushed commission-paid repairs. I am committed to devoting the necessary time to do quality work on your vehicle while still offering fast, convenient, and environmentally friendly service.

I was asking about repairs to be made on my car since I cannot afford the $3000 estimate I was…read moregiven and asked if I could get what needed to be done at this time to be road worthy and instead I was given the following email: " I feel that it would be a better idea for all of us if you had your repairs done elsewhere. Stroh's Collision which is located right next to Hat Alignment is often able to repair things at a much cheaper rate then we are because he does not keep the high standards that we do," they do not partially repair cars for liability issues. In other words you repair what we say or you do not get anything repaired. Extremely childish behaviour and yes I will be going to another company who knows that they are in business not only because of their services but also because they have CUSTOMER SERVICE SKILLS.

From the owner: At Hi-Tech Paint & Collision Ltd. in Medicine Hat, we provide fast, friendly and professional…read moreservice. We offer expert advice without being condescending. Our caring staff and technicians even guarantee our work for the lifetime of your vehicle. Call Hi-Tech Paint & Collision Ltd. the next time you need body work and make some new friends by accident! Our services include collision repair, collision paint, body repair, paintless dent removal, paintless dent repair, hail damage repair, paint protection film, and small door ding repairs.

Excellent customer service, experienced and stellar work performed. They were well organized and…read moretimely. My car looked brand new, and they cleaned it inside and out. I wasn't expecting any of that to happen. HIghly recommend this service.

From the owner: Let the friendly and knowledgeable staff at Dunlop Collision help you get your vehicle back on the…read moreroad. We will help make your insurance claim as hassle free as possible. Whether you have collision repairs, hail damage or simply need your windshield replaced, let us help you get your vehicle back in shape. Stop by for a free estimate.

This is a great company. Amazing service with great staff. You can trust that your vehicle will be…read moretaken care of

I took the family camping at Dinosaur Provincial Park this weekend and somehow managed to lock my…read morekeys in my Ram truck. I called Integrity Towing in Brooks and they arrived within the hour. Bill was very professional, knowledgeable about opening my type of truck and provided me a very fair rate for his service. I recommend this company. Pat