Don't buy anything from this store!!! I bought a pair of limited edition Adidas in SEPTEMBER…read morebecause they were only in stock at this boutique online, and it's been a nightmare! I wish I never ordered from here! My package wasn't delivered to my house, I contacted them, they were so SLOW to reply and ghosted me multiple times. I reached out several times and would receive no reply, until they finally told me in OCTOBER to fill out a form for insurance and they would assist me. I filled the form out late because I was in Mexico traveling, and then sent it back when I got home and again no reply for weeks, until I messaged them on Instagram and received a rude attitude from whoever runs their page. They were literally trying to tell me off and clock it when they're just being rude and unprofessional. They constantly told me someone would reach out to me and no one ever did. I've literally never been treated like a criminal before with a package going missing, even Bottega sent me a replacement when the Fedex worker delivered my package to the wrong house... This treatment is ghetto and embarrassing for this business. Whoever runs this company is unprofessional and is literally blaming me for my package not being delivered to me and telling me to figure it out myself.

I had a very good experience here today- the woman working with dark black hair very outgoing and…read morehelped me. Very nice with kids. Separately The store itself charges above retail not much but it's about $20 more than listed retail, I guess it's a bal harbour tax.

Santoni is a high end mens shoe store, but unfortunately there service is terrible.First of all…read morethey have two different policies depending on if you buy the shoes there or online. There is absolutely no refunds if you buy the shoes at the boutique but no issue if you purchase them online. Why would anyone buy anything at the boutique with such inflexible return policy? I purchased a $750 dollar pair of shoes and the heal is rubber so when I tried them on the store they seemed fine , however a soon as I put them on in my house on a hard floor the shoe is very unstable due to the softness of the heel. Tried getting a refund just a few days after and they will not do it at all. Called several times to get a hold of a manager and left a message with an employee 5 different times. I finally got a call from Taina and once again zero flexibility and will not give me a refund. Don't wast your time shopping at there boutique!! I you want better quality shoes and better service go to Berluti, John Lobb, Edward Green, Crockett & Jones, or Graziano & Girling.

If I could give zero stars, I would. I ordered a pair of shoes over two weeks ago and still have no…read moreupdate. I was told it would take one week that was a joke. Not only did my order not arrive, no one from the store bothered to contact me with any kind of delay notice or explanation. I had to call them TWICE just to be told nothing useful.This level of incompetence and total disregard for customers is unacceptable. How hard is it to make a phone call or send an update? Apparently too much to ask. This place clearly doesn't care once they have your money.Never again. Save yourself the frustration and take your business somewhere that actually values its customers.

Left my Louboutins & Saint Laurent's to get fixed and I'm MORE than happy!!! I was about to throw…read morethem away now I get to keep them forever in rotation highly recommend to anyone looking to prolong the wear life of their shoes!

Horrible. Details are overlooked. Hardware not tightened. Upon returning, 1 yr warranty…read moreconveniently is only 30days. NO WHERE IN THE BUSINESS OR ONLINE IS WARRANTY NOTED. They now want to charge for fixing their mistakes, certain areas paint is smudged and small details weren't painted. My purse looks fake! If paying for repairs, definitely not paying them for a 2nd time.

Great shoe store. I love the designs that they're not offering. Very modern very cool and very…read moredifferent than before. Excellent customer service.

This gorgeous store in Miami's Design District is a newborn at just six weeks old. The staff, of…read morewhich there are many, manage to be some of the friendliest I've encountered in these parts - pointing out the resort collection as well as the sale rack (which I, naturally, made a beeline for.) I've long been a fan of the incredible textural elements found in Marni pieces. Take the woven raffia skirt and top I stopped to admire this afternoon - it reminded me of roasted seaweed, with its slick sheen and crispness when touched. Nearly everything I admired in the store today had an almost confection-like appeal, as though the dresses had been whipped into frilly, sweet treats. I'll probably stick to admiring this wearable art on the pages of WWD and the like but if ever I'm on the verge of making a major fashion investment Marni will be one of the first places I'll begin my research.

This is an amazing store, David is so knowledgeable on all the footwear , their style, fit and if…read moreit would work for you. The variety of shoes are endless and there is something for everyone. I have trouble with a bunion and I was able to find shoes that camouflage the problem and were still fashionable. JoAnn P.

The owner and staff of Condotti are exceptional. From the cleanliness of the store, the safety…read moremeasures they are keeping and the customer service is like no other. We came in looking for a suit and were wowed by the help we received. Sergio was patient and kind and helped us with all kinds of options. The suit was then tailored to perfection. Great quality, great service and experience. Will definitely return when needed.

From the owner: THE Best Custom Made and Made to Measure clothing for men in all South Florida.... especially in…read morebig sizes ...48 and up.... NO PROBLEM. Suits, Jackets, Dress and sport Shirts, Long and Extra Long Ties, Leathers... almost anything!!!, all Made in ITALY!!!! A very High end and unique Italian clothing for men, custom made and made to measure on cotton/silk shirts, suits, tuxedos, sport coats, jackets, ties, leathers, pants, accessories, etc. etc. All made in Italy with the highest quality and more exclusive designs.... just for the gentleman that are always looking to be different.

Kevin, our salesman, was magnificent! Extremely familiar with the brand and it's history giving us…read morea nice lesson. So impressed, we bought four pairs of shoes. These are extremely comfortable and look amazing. We will be back.