How have I never left a review for Sergii? Incredible. Sergii was been my go to appliance repair…read morefor years. So far he has fixed: an oven, a dryer, and a dishwasher. He's what you want -- super duper experienced, honest, fairly priced, good at communicating (we primarily text, which I really appreciate), punctual, and all that jazz. He also has enough experience to know which appliance brands require the least amount of maintenance, and are those the ones you want to purchase when you're next in the market. I highly recommend Sergii.

I had an excellent experience with GP Appliance Repair. My Wolf gas cooktop is over 20 years old,…read moreand I was having an ignition issue where all the igniters would click, but the burners would not light without a lighter. The igniters would also continue clicking after the burner was turned on. From the initial contact, communication was excellent. They responded quickly, offered same-day availability, and clearly explained their pricing upfront, including the $65 inspection fee that would be applied toward the repair. There were no surprises. The technician arrived on time, quickly diagnosed the problem, and clearly explained what was causing the issue. I was concerned that, because of the age of the appliance, I might need to replace the entire cooktop. Instead, he was able to repair it and get everything working properly again. I really appreciated their honesty, professionalism, and expertise with high-end appliances. It's not easy to find someone who is willing and able to service a 20+ year-old Wolf cooktop. I would definitely use GP Appliance Repair again and highly recommend them to anyone looking for a knowledgeable and trustworthy appliance repair company.

Absolutely the best experience ever. Technicians are professional and communicative and most of all…read morefixes issues. I had an issue with my oven and previous service company gave up on after 4-5 different technicians visits. Sergey F. from Quality Appliance Repair not only fixed the issue but also explained every step of the way in plain English. Highly recommend this company.

Highly recommend Quality Appliance Repair! We called because our Maytag had stopped dispensing cold…read morewater. Sergey was incredibly thorough and took the time to carefully diagnose the issue. In the end, he honestly recommended replacing the washer rather than repairing it, explaining that the repair costs simply weren't worth it. He recommended a more reliable brand as well. We really appreciated his expertise, professionalism, and integrity. It's refreshing to find someone who puts the customer's best interests first.

Cristhian was great to work with. He provided an accurate quote and a next-available time slot…read moreright on the spot - just a few minutes after describing my situation. He arrived on time and got the job done quickly - installing a new dishwasher - all as expected at a very reasonable price. I would not hesitate to recommend his installation services to anyone who needed that assistance.

We needed a part replaced on our Thor range. After filtering for repair services in the area that…read morework on this brand, the list was very small. Several never responded at all. Thor's own certified service providers were no better (one declined the brand, the other ghosted). Gold Standard had 259 five-star reviews, so my wife reached out through Yelp on November 20. It took two weeks and a follow-up message (plus a voicemail) before Cristhian responded. He came out on December 8, diagnosed the issue, and quoted us $272.30 + tax for the part and $310 for labor. We paid $85 for the diagnosis and told him to go ahead and order the part. Then, silence. My wife followed up on December 16. No response. Again on December 18, this time saying we'd find someone else if he couldn't commit to a date. He finally replied, saying the part was backordered and wouldn't arrive until mid-to-late January. We said we'd wait. Late January came. My wife followed up again. Cristhian said he'd call the supplier "real quick." A few days later he reported the supplier wasn't answering his calls or emails. He said he'd look into alternatives. My wife followed up again on February 10, offering to source the part herself if he'd just tell her the part number. No response. On February 28, after three months of this, we sent a final message letting him know we were moving on. Cristhian never replied. Summary: we paid $85 for a diagnosis, got a quote that was never acted on, sent roughly ten messages over three months, and received maybe four replies. The part was apparently never procured. His phone always went to voicemail. I'm writing this because the 5-star rating doesn't reflect our experience. Hopefully Cristhian will respond and resolve the issue quickly, and/or refund the $85 diagnosis fee.

A day later I heard back saying that the charge is voided. They apologized for the confusion. It…read morecan happen. But they didn't return and we went our separate ways.

After charging over over $800 and failing to fix our oven, they completely stopped returning our…read morecalls, ghosted us. Terrible customer service. I will never use them again.

I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

Really happy I found this company. Vadim diagnosed the problem with my dishwasher, ordered the…read morepart, came back and got it done. Also fixed a problem with the ice maker in our freezer. He was courteous, professional, knowledgeable, and on time. Definitely recommend, and will call this company again.

Faig is the owner and the technician too!! He is great to work with! He is honest, experience,…read moresubject matter expert in this field, the price is reasonable, service is excellent specifically on the urgency of my washer to fix. My LG washer was creating pool of water and it would not drain after washing. He ordered the draining valve part and communicate the price of the part and service so he can order and replace. It was an easy process. I also decided to change the moldy disgusted rubber part of the washer. I told Faig, what is the price so I said, let's do it! So, today he replaced the rubber and it looks very clean. He will give you tips to maintain the washer. This is my second time that I worked with Faig! It has been consistently excellent! Thank you Faig!!

Fair was awesome in my opinion. He gave me a time of between…read more10 & noon and showed up here just after 10:00am. He was very friendly and knowledgeable about my thirty year old Kenmore refrigerator. Other people I called said they couldn't get parts for a refer that old. Faig said it may not need parts. He was in and out in about forty minutes and my kenmore is fixed. Very reasonable and friendly. Just a regular guy taking care of his customer. I firmly and solidly recommend him .

Amir was very easy to work with, he came the same day and fixed our appliances. He was…read moreknowledgeable and helpful. I highly recommend this business. Price was as quoted. Very good.

Amir was extremely knowledgeable, helpful, and very easy to work with. He came out the next day,…read morequickly ran diagnostics, and identified the issue with the control/display board. We had to wait until the replacement part to arrive, but he returned and completed the repair as promised. The flickering display was completely resolved, and our GE washer is now working perfectly. The entire process was wonderfully pleasant. I'm very satisfied with his work and would definitely recommend him to anyone needing appliance repair!

Emil was responsive from the start when I reached out via Yelp to see if he could fix our fridge…read more We have a Kenmore refrigerator with the two-door fridge above and the freezer below. Water was dripping in the back of the fridge and freezer. At the bottom of the freezer, the water becomes ice, but then there is no space left so water was slowly dripping out of the freezer and onto the floor. Emil coordinated a time with me via phone and came within a week of my initial outreach. His quote was also so reasonable (I was worried because a neighbor said she had the same problem and it was so expensive to repair the clogged drain in the fridge that they had to buy a whole new fridge!). When he came, Emil put on shoe covers then went about repairing the drain clog, and he also helped me figure out the extra condensation in the fridge. All in all, excellent experience: very responsive and easy to communicate with, reasonable price, total professional. And our fridge is fixed! Will absolutely call Emil for any other appliance issues we have!

Quick, professional, and friendly. Recommend and would work with again in the future if need arises.read more