Please let this be a WARNING to all future tenants. I know it's hard to find housing in this town,…read morebut please do not rent from RE 831! The owner Suzie does not think of you as a person you are just a pocketbook to her. I lived in my apartment for five years and it was so sad to see neighbors come and go so frequently due to the yearly 10% rent increase. I have plenty of stories about Suzie and her employee Lisa acting as though they are beyond superior to me and my other neighbors. Stories Including the owners coming onto my property and going inside without asking, I know a few past tenants that have had to take her to small claims. But here is my doozy of a story. Buckle up because it's a good one, I have attached screenshots of emails of proof of this happening. When I moved in one of my neighbors that I had shared a wall with were sadly using drugs heavily, and there was a lot of domestic violence going on. They eventually moved out. About a week later after them moving out , I heard and saw one of the old tenants coming and going showering and bringing people over in the middle of the night while the house was empty. I called the police and emailed Suzie about this multiple times and in her emails she states that she DOUBTS I am hearing and seeing this man coming and going in the middle of the night to an empty house and squatting. Let me tell you, I spoke to him one of the mornings when he was leaving, I have video of him coming and going, and yes, I had made two police reports about this. She still "doubted" that I was seeing and hearing him. I was concerned for my neighbors safety and myself. I was shocked at the carelessness and heartless manner that Suzie was handling the situation. I'm just beyond words that people like her even exist on this planet, so please , if you want to be treated like a human being and that your concerns and money mattertake my story as a warning and do not rent from RE 831. Edit : After posting my original review above, I decided I wanted to add the screenshots of Susie and Lisa trying to cover their steps after admitting that the owners had come into my apartment with no prior communication. Mind you, they came into my apartment while I was moving out. The screenshots for this incident are from my email with the little moon symbol so you don't get confused of the two events. Sorry if they are posting out of order! Also, my building was falling apart! The termites are running rampant in this building, and Susie was notified of this matter multiple times and nothing has been done. You can hear rodents running through the walls, my light fixture stopped working because I believe rats probably ate through the wiring in my ceiling. The only time you'll ever see Susie is when she zooms up the driveway in her Porsche Cayenne to collect change from the washer and dryer that barely even works.

They were within your guided hours. Opinions have nothing to do with your company's poor service…read moreand experience. Happy to never do business from you. lol I see you still haven't rented out the place either they must read the reviews and how you seem to always have an excuse and a reason for your terrible service. The place still vacant speaks for its self. Suite yourself if you want to keep going.

Lucia and Kitty were absolutely great. Both consistently worked with me and helped get moved in…read morequickly and efficiently. Lucia was great showing different properties and going out of her way to make time around my work schedule to help get me in the right apartment. Thank you, Lucia and the rest of the team!

Seeing some of the one-star reviews here, I wanted to make my voice heard as a newer resident. I…read moremoved in here in December 2020, my apartment was completely redone before I moved in. My apartment is cute, clean, and the other residents are all friendly. It is an older building, so anyone moving in should be aware that there are going to be occasional maintenance issues. That said, the maintenance team is very responsive, and makes sure the job gets done right when they are needed. I have had some drains that needed cleaning out, some work on my stove, and it was all handled same-day. I have had other maintenance issues that have all been handled universally in a timely and resident-focused way. Having lived in other apartments with less-than-responsive management, I can say having responsive management and maintenance here makes all the difference. My only real complaint is that the appliances in my newly redone apartment are pretty low end, and were the only thing not redone/replaced before I moved in, as far as I can tell. The fridge is a bit smaller than a standard fridge, which can make it hard to fit everything. I live alone, so imagine this would be more of an issue for a couple or for multiple roommates. The stove is the cheapest electric coil model on the market (quite literally, I checked). As someone who really enjoys cooking, that is a challenge for me, and I am working with management to address that, I will update this review with the eventual results. All in all, this is a nice place to live, and if you are moving in, you are going to be moving into a newly renovated apartment in an older building, with the commensurate pluses and minuses that brings. I like it here.

Bay Tree is a really nice apartment complex. It's a got a big heated pool, a gym, a playground, BBQ…read morefacilities, good parking, and plenty of outside space. It's very convenient to Highway 17 and less than 10 minutes to Santa Cruz.

My girlfriend and I are currently dealing with a horrifying situation involving Bay Tree Apartment…read moreand the resident manager. We originally reserved a 3 bedroom apartment in beginning of September. We placed a deposit down and paid the application fee. We were notified that we got approved for the apartment and were told that it would be move in ready, cleaned and prepared for our move in. We scheduled moving company for the move in day and picked up the keys for the apartment the day before. The resident manager showed up for the keys pick up appointment while wearing sweats and flip flops while looking completely unprofessional. The apartment was dirty, floors were stained with cigarette burns, flooring and carpet had a smell, kitchen stove had oil on top of it (which the manager noticed and literally tried to burn off in front of us with smoke rising up into the vent), windows were dirty, closets were broken and about half of the blinds at the apartment were broken or partially functional. We couldn't believe it. The manager told us to "write up" some of the fixes in the internal maintenance system and he can take care of them at some point. He was absolutely unprofessional. He then walked out of the apartment, gave us the keys and said he had a meeting with his boss to attend. It was almost like we weren't important. The apartment was completely not move in ready. We had to cancel our whole move, re-arrange to stay longer with our current place and re-arrange our schedules and lives just because the resident manager refused to do his job. I then notified him via email several times that we are cancelling the lease as the apartment was not ready. He did not reply to any of my emails but called me later from a block number asking us to drop of the keys and that he would refund the money we paid. We showed up to drop off the keys later and found that his buddy came out of the apartment office to greet us. He said that the manager is a friend of his and that he had left. He said we could drop the keys off with him. I did not feel comfortable with doing that and the friend got the manager on the phone to say it was okay. He also said he would refund the money and did not do so even after I emailed him several times. We had several very expensive packages coming to the now empty apartment and I advised the manager that they will be arriving. I asked him to keep them for us so I can pick them up. He never responded to my email and completely ignored me. One of the packages had arrived and when I went to check and see if it's there, it was missing. It appears the manager took the package and he has not responded to email inquiring about the status of the package. Eventually, I got in touch with high level management and was told these issues would be resolved. Please be careful when renting from Bay Tree Apartments. The management is incompetent and completely unprofessional.

AMAZING getaway close to San Francisco!! My husband and I are always trying to figure out nature…read moregetaways close to SF that aren't super crowded. We drove down from SF on a Friday (learn from our mistake: avoid taking 101-S on Friday afternoon!..). We stayed in the Hummingbird room which has its own hot tub - it was incredible to soak in a hot tub underneath the stars after hiking an 8-miler at Big Basin. David and Susan were warm, accessible hosts who were immediately responsive via text (the property is large enough that you can go without seeing other people for many hours). It's a quick (~25 min) drive to Big Basin Redwoods National Park as well as the cute towns of Boulder Creek and Ben Lomond. So affordable for the value. Highly recommended!!! We want to return with a group of friends and/or family since there are multiple rooms at this B&B so it would be a perfect group retreat. They are currently going through some renovations on the property but nothing that was distracting or loud. Book it now!

UPDATE ON SKYHOUSE. Although we had an amazing Company retreat at this house, the communications…read moreregarding the refundable deposit owed to us has been hell. To date, we have not received our funds back and no response from emails, texts or phone calls. Poor business ethic. Just had the most enjoyable and incredible company working session at the Skyhouse. The Robinsons and their awesome staff (Kathy Jo, Stacy and Billy) took very good care of us and we didn't have to do a thing. All communications was via email and our catering needs and any questions we had were answered quickly and efficiently and it was a joy to know that when our group arrived, we would be taken care of. We had lunch and breakfast catered and have a mixed group of vegans, vegetarians and other and EVERYONE was happy. Prior to our arrival, I needed suggestions on the rooming arrangements and David was awesome in making some very helpful suggestions. The venue was the perfect spot for our team to collaborate together while being able to have open discussions about trust and working better as a team. We used both the outside deck and inside living area for our working sessions AND the kitchen for our team activity -- cooking a four course meal together. The ONLY downside was that we worked too hard and didn't have a chance to fully enjoy the space and surrounding areas but at least we got in a couple of drives from the golf tee and a couple of folks jumped into the hot tubs. To say that the view is awe inspiring would be an understatement. You have to go and view the place and spend time to fully enjoy what the Skyhouse offers.

As a real estate broker myself when I get a client who is interestested in one of Bernice's…read morelistings I know it will be a smooth transaction. She is always on top of everything and has a team of assistants to help her get everything accomplished quickly. Some agents require multiple phone calls, follow ups to get needed paperwork or disclosures. You never know what info they may be providing their clients with, but not Bernice. You always know she is properly advising clients and doing everything possible to make the transaction as smooth and easy for them as she can. I hope to get the chance to work with her again soon. Glen Mitchell Real estate Broker Licensed in Calif. and Hawaii

Recently I had the opportunity to use AllAboutProperties to sell my house in Santa Cruz. My…read moreexperience was very positive. Bernice Wong and her team of professionals are competent in their fields. I was kept informed of the progress every step of the way. Even though I live 3 hours away I was confident that all was being done to ready my house for sale. When the house went on the market it sold within the week. I would not hesitate to recommend Bernice Wong and AllAboutProperties for your realty needs.

Shanna and Will of Oceanside have managed a rental property for us in Sunnyvale for the past 21…read moreyears. The number of years we have entrusted them with both the care of our property and ethical treatment of renters, is a good indication of how much we have valued their excellent management. They are professional, reliable, proactive and responsive, managing all the details, with a great network of resources to address any issues with the property. The property was rented to consistently good tenants over the years, all of whom were also very satisfied with Oceanside's management. We are grateful for their excellent management services for many years.

We rented a house in Santa Cruz managed by Oceanside for many years. They were professional,…read morereliable and courteous in all aspects during our time at the property. We only moved because we ended up buying our own home.

Words can't describe how happy we are with Shari Silva in our corner. Our home purchase journey…read morewas an outstanding success due largely to Shari's passion and commitment to getting us our Forever Dream Home in Santa Cruz. She deftly selected properties and arranged visits in a very tight window as we lived out of state. Once our dream property was selected the true MAGIC of Shari Silva truly came to light. She was a MASTER of negotiations assuring we were comfortable with all inspections and powerfully pushing for price reductions and exclusions. Her TEAM was another massive strength. From boots on the ground examining the property to the office keenly moving through the mountains of paperwork. Heck even the lender she recommended (well, three actually) was an amazing human. We can think of no way things could have gone better. She's a passionate, intelligent and dedicated realtor who we could not recommend more!

Shari Silva has helped me find homes for rent over the last 4 years and in July of 2019, she helped…read moreus purchase our first home. We had told her what we were searching for (land, a quiet, safe neighborhood for our son and a reasonable price point) She literally manifested our dream piece of property, made a personal connection for us with the home owners and we were able to purchase with ease, efficiency and minimal effort on our part. I highly recommend Shari as a realtor to anyone in the Santa Cruz Mountains looking for their perfect piece of land! Thank you Shari!

For decades, our family spent countless vacations at this amazing place. Some of my very best…read morememories are attached to this property. Four generations have enjoyed the beauty and simple grace of this location.

Location, location, location. A stone's throw from the beach & Boardwalk. Terrific!…read moreThe Surfside Apartments is a quaint and welcoming property. The manager, Allison, was very accommodating and she gave us all the information we needed about our stay when we booked the room. One warning- if you're a light sleeper, avoid unit F. It sits right on Cliff St. which is fairly busy. The weather was warm, but we couldn't sleep with the windows open because of the street noise. I would recommend to the owners that you invest in some tower fans for your units. All in all, we were very pleased with Surfside Apartments.