They installed a whole new unit in my house $5000.00. The system stopped cooling exactly 1 year and…read moreunder warranty. I called them 8/18/19 and left VM which they received. I called the office this morning and now they say no labor warranty which is 100% wrong! They want me to call someone else to repair it! I wanted Affordable to come check it out but no they wouldn't. Very poor service I called another AC company to come out and check my system which are here already. There is a leak in my brand new system one year old system. What's wrong with Affordable Heat and AC, they don't want to take care of your customers who support them!!

I called Affordable Heat and Air to get a quote to install a new AC unit. As he got out of his…read moretruck, he asked if my unit was in the attic. I said yes, and he said he remembered working on my house when the previous owner owned it. I work in HVAC design (his coworker even made a comment about how it was nice to talk to an owner that knew what they were talking about), so I was telling him what I was looking at installing. He proceeded to lecture me for an hour on why I should spray foam my attic. I kept telling him that I agreed, but I could not afford that and was not planning on being in this house long enough to make that level investment. He didn't listen. He kept pushing and pushing the insulation issue. After an hour, he proceeded to tell me that he was getting too old to be climbing in hot attics to replace units. He wasted AN HOUR of my time when he knew from the moment he got out of my truck that he was not going to give me a quote!!! I give two stars because I did not disagree with spray foaming being a good idea, so I am not saying he is not somewhat knowledgeable, nor am I saying he does good install work. However, he will not listen to your requests and is very arrogant in pushing his own agenda. I am very fortunate to be knowledgeable in HVAC and recognize a poor HVAC businessman, but let this be a warning to those not in the HVAC field. PS. At work the next day (an HVAC office btw), I was complaining about the level of disrespect by wasting my time and blowing off my request, and my coworker proceeded to tell me that he had a very unpleasant experience with this company too (he requested Howard to do one thing, and he did another on his own accord).

Very professional. They thought things through and caused little disruption. HIghly recommend!read more

their work is so unprofessional my three-year-old granddaughter could do better job. they sidestep…read moregame building permits to install a complete central air conditioning system. there is shady issue get.

Coopers responds quickly! In the summer when my unit stopped working, the guy fixed it quickly the…read moresame day.

Hate to share this negative review because I don't normally take the time however Cooper plumbing…read morecame out to price a hot water tank install and requested 3600 dollars which sounded high so we called Keith mcNeil who came out priced the job at 925 bucks and did a wonderful job. Fred Johnson Bainbridge ga.

My AC unit just stopped running. Jim can out the next next day. He first checked out the inside…read moreunit and then found a burnt wire on the outside unit. He order the part I needed for the inside unit and also fixed the outside unit wiring and got me up and running in a timely manner. Jim and his son Josh were very friendly and respectful and I highly recommend them!

This man is a retired vet and an hvac stud! He knows his shit and he's the man. No unnecessary…read moreupselling and no bullshit. The best in town

The service was excellent. Trying to get an appointment is horrible. I made an appointment and…read morestressed that my air was out. I was told they would text me prior to the service person arriving. He arrived and I was at work. No one advised me. I was at work. I had been calling all day. I was told to leave work and the service person would come back. I leave work before I can get in my car, I received a call from Cooper's stating I have to wait until the next day and I can have a morning appointment. It is now 1:30pm. I contacted the company and they cannot guarantee me an appointment today. The scheduling appointment people are going to cause this business to lose customers.

I had Cooper's install an inside and outside HVAC unit three years ago at the cost of $16,000. I…read morehad to have them come back at least twice to fix issues with the interior closet unit, and it STILL had issues. So I used another company at an additional cost of almost $3000 to fix Cooper's faulty installation. This last time it was noted that the platform wasn't replaced by Cooper's, so the unit was sinking and tilting. It was also noticed that there was no seal around the bottom of the unit, which was causing warm air from the attic to be pulled in, causing the unit to run more than necessary. Once everything was fixed, the noise inside the house was reduced, and the unit is steady and running as it should. Per Watt's: repairs Cooper's failed to make prior to installation.... Remove the existing air handler (AHU) to allow for structural improvements within the equipment platform. Replace the existing plywood base with new plywood to provide a solid, stable mounting surface, and install an improved support system to properly support the weight of the unit. Additionally, fabricate and install duct board to seal the top of the mechanical closet from the attic. This will help reduce the infiltration of unconditioned attic air, improve system efficiency, and enhance the overall performance of the HVAC system.