We really wanted to like Dr. Miller, but have not seen a compassionate, warm side of her when it…read morecomes to our pets. 5+ years it seems to be getting worse. Everything seems to be about making money. The bar was set high when went to Beechwold Veterinary Hospital in Clintonville but when our veterinarian retired, we chose a vet closer to home. I can't say enough about the vet techs at Liberty the practice. They are fantastic and have great customer service when it comes to people and pets. Other veterinarians in that practice, I believe, keep customers coming back. They are empathetic, passionate, caring.

Dr. Delauter was incredible today. Our dog has had endless struggles with anxiety at the vet and…read moreshe spent so much time making sure our dog was as stressed free as possible. She took her time. I could hear them in the back during bloodwork and vaccines singing to our dog. I'm so pleased we finally found a team that helps us have successful visits. The rest of the team is quick to answer the phone and is always transparent and clear.

I absolutely love this place! The doctors truly care and the staff are sweet and helpful. My baby…read morehas seen pretty much every doctor (I may be a hypochondriac about my fur baby) and they're all great. Dr Heiderich has performed 2 surgeries and they went very smoothly! She knows how much I love her and has been so helpful! Dr Kyle is amazing as well! He sits on the floor to help calm her nerves and also keeps record of all the things this mommy gets paranoid about and doesn't make me feel stupid when I share what I'm worried about. (Heiderich is her vet and is the same which is why I was ecstatic to find BFV)

Ownership has changed and the service I had was awful. I was a client for 30+ years, but I will…read morenever take my pets there again. I took my dog in for a teeth cleaning, but she ended up having nearly $2,000 in surgery to remove all of her teeth instead. It was the right thing to do, but as you can imagine, it was extremely distressful. Afterwards I received the bill, which STILL included the cost of a "cleaning, polishing and fluoride treatment." I politely asked that the charge be removed, since her teeth were actually removed and never cleaned. Initially, they refused, saying I still owed them nearly $150 for the cleaning. I then wrote the office manager an email explaining the situation and expressing my disappointment. To her credit, she finally refunded the charge. However, during a follow up appointment, Dr. Todd Kyle had the audacity to tell me he didn't appreciate my email or my tone and abruptly tried to walk out of the exam. He didn't know the whole situation, clearly, nor had he given me the opportunity to explain my perspective. He was rude, dismissive and disrespectful. Without talking to his own staff about the situation, he decided it was his place to admonish me and tell me how I should have reacted. I refuse to let him treat me like that and would never let him treat a pet of mine again. The previous owners NEVER would have let this happen. I loved them and was an ardent advocate for them for decades. Now I'm looking for a new vet.

I love how easy making an appointment is-- I can call or request an appointment online. Checking in…read moreand out is super easy. I can also have my receipts emailed to me, which makes it easy to keep track of things. The staff is super loving with my pet, very patient and kind with my shy cat. I always feel comfortable with the staff and I feel like they truly care. We have two cats. I have sought normal well cat care and vaccines through this practice and I have gone a few times when the cats have had some sort of issues-- mostly skin rashes and colds. I also think their pricing is very fair.

Dr. Jake examined my 13-year-old cat, Sierra, this morning. He was factual, compassionate and…read morehelpful when determining which tests to run on this feline. The vet tech was also terrific and really knows cats. My appointment was right on time and it went so smoothly. They will call me on Monday/Tuesday with the blood test results. Highly recommend!

We lost our dog last week to old age. He was over 16 years old. Unfortunately our dog went very…read morequickly at the end. Dr Tim Soroosh and the staff here were ABSOLUTELY AMAZING. They made every step of the process easy and it's impossible to think they could have cared more than they did. It was as if they knew our dog for years. Our dog came here when he was healthy as well and so we used their boarding services and vaccinations. All good and reasonably priced. But their service to our family in our dogs final hours was exceptional. Such a difficult time for us but they went above and beyond to help us get through it.

If I could give a lower rating, I would. I'll stsrt by saying that one of the managers here was…read morecheating on their partner with a front desk worker for months. No one did anything about it after multiple reports of it making people uncomfortable. The management is all around horrible, gossipy, and no one communicates well at all. The turnover rate is insane with people leaving weekly. The amount of issues of dogs not getting medication at the right time or getting passed over completely during their kennel stay is simply negligence. Doctors double book themselves on purpose so they're always behind with people waiting. This place is insane and unprofessional.

Kind of shocked by the overall ratings for VCA Sawmill. I have been taking my dogs to this clinic…read morefor 11 years and they are always professional, knowledgeable, flexible and most importantly kind to my animals and me. We have had scheduled surgeries and emergency surgeries, scheduled appointments and emergency appointments and we are always treated as though we're their only patient. After one surgery the doctor gave me his own after hours phone number in case of questions or concerns I may have. Their hours of operation can't be beat for flexibility of appointments. Thank you to Dr Beckett and the whole staff for the years excellent care!

We had to put down our 13 year old golden retriever and had been to this vca several years ago but…read morenot recently. Our other vet was not open (this was an emergency situation) so I called vca at 6pm- their hours were til 7. They were so kind on the phone (told us to take our time getting there) and so kind when we arrived. They let our family have a private room with her until we were ready to let her go....they even provided a jar of milk bones and hersheys kisses- chocolate only allowed under these circumstances. The vet tech Jayden was patient and answered all of our questions, as did Dr. Beckett. Excellent end of life care for our sweet girl and also for us. Not that it mattered at the time, but the price was much less than we thought it would be.

Great service great recommendations they came out evaluated my dog Duke for head tilt and…read morevestibular disease they handled him great were very nice and gave great advice and were very cost efficient. Love the mobile service they offer. They even recommended some medications that they have on site which is very convenient. I would definitely use them again. Thank you guys soo much!

The Vets came to my house to do check-ups on my cats (20 years old and 5 years old) full well…read moreknowing that they were about to permanently shut down. It felt like I was scammed out of $300 for the exams and then I wasn't able to get the medicine that my super senior should have had before his passing. Very bad business handling.

This is a very delayed review and I debated on whether or not to share but after 3 years since I…read morehad my negative experience with formerly "Noah's Ark Veterinary Hospital" now Muirfield Animal Hospital, I feel ready to share in order to help anyone who potentially could run into the same experience. I adopted my Maltese puppy Isabelle in early December 2019, she was a very finicky eater and no matter what I tried would not eat. I had to use a syringe to get her to at least eat turkey baby food. Taking her to Muirfield for her first appointments, they instructed me to leave food out for 5 minutes and if she doesn't eat, take the food away and try later. In hindsight, I have learned this is incredibly dangerous for toy breeds as their blood sugar drops easily if they are not eating. I also felt they had judgement to where I had purchased Isabelle, Premier Pups. A couple of weeks went by with me taking her in to Muirfield to run blood tests and try to understand what was wrong with Isabelle. While I was out of town, my partner had her and she fell very ill. She pooped and vomited, cried out sounds my partner has never heard before. He ran her over to Muirfield and they instructed he take her to MedVet emergency hospital. She spent 3 nights there while they ran a variety of tests. When we got her back, she had tested positive for Giardia. When I went back to Muirfield Animal Hospital again, Dr. Mark Kurtzman convinced me Isabelle had "failure to thrive" and should be put down. He wrote the attached letter for me to share with the breeder, Premier Pups. I shared the letter with Mike the owner and he quickly went into motion to address the health concerns Isabelle was facing. He took her back, used the vet clinic originally recommended to me, Bethel Road Animal Hospital, and kept her for 2 weeks to recover. He was extremely passionate and rightly upset with Dr. Kurtzman's assessment. Happy to say there's a good ending to this story, I did not follow Dr. Kurtzman's advice to put Isabelle down. She did NOT have failure to thrive, Muirfield had failure to try everything they could before giving up on her. Isabelle is over 3 years old now, perfectly healthy and will never, ever be recommending Muirfield Animal Hospital.

This place is BEYOND anything I could imagine. It is the greatest feeling every to have a 24/7…read moreemergency vet withing 10 minutes from my house. They are fully equip to deal with the worse of emergency situations. I love my fur babies and also tend to feed and nurture a few local strays. I will use no one else. They are compassionate and sincere. The prices are comparable to any other vet I have been to but the services far exceed any other. They play a large role in animal charities and non profits as well. (I know this girl who had a cat who was accidentally in the dryer for close to 10 minutes. She rushed it to Noah's Arc. They saved the kitty and made this girls YEAR! Ah MAz Ing!)

Healthy Pets provides TOP NOTCH veterinary care and services…read more They have seen many of our pooches and have compassionately healed, helped and care for our furry loved ones. The prices are very reasonable, especially considering the location. It's super easy to get to and the office staff are responsive and professional. I particularly was very touched they way they handled our beloved Casey cross over the rainbow bridge. They absolutely "got it right". They accommodated us right away when we got our new Golden puppy Bo. The vet was very through and checked a database to ensure the breeder was NOT a part of a "puppy-mill ring". If you live in the area I would strongly recommend Healthy Pets for your regular veterinary care center.

Nice service, but Pricey…read more Charge by zip code. 2min nail cut $26.50 down right silly.

Starting going here last September when we brought home our puppy. And they have all been…read morewonderful. Flexible hours, great advice and amazing people.

Staff is wonderful and I would trust any of the doctors with my pup! They are always very efficient…read moreand welcoming.