Likely saved my life... I highly recommend this very thorough, knowledgeable, no-nonsense doctor. Dr. Lavian ordered a lot of labs and imaging tests and prescribed medication after tailoring it to my preferences (I refuse to take a certain type of medication but he found an alternative that I'm fine with). The day after I got my MRI and CT scans done, I received an unexpected phone call from dr. Lavian's office. They insisted I come to his office the same day to discuss the imaging results. At first I turned them down because I didn't really have a way to get to Encino before the end of the business hours (which was three hours away), and besides I had an appointment with dr. Lavian already scheduled approximately three weeks later. Five minutes later they called back and said the doctor absolutely insists I come in right away to discuss the imaging results from the previous day. I did go. What I learned that day at dr. Lavian's office is that I had a non-neurological but potentially life threatening condition. Dr. Lavian became aware of it because the CT technician captured it in the scan even though it was a bit outside of the area that dr. Lavian had requested the scan for. Dr. Lavian immediately put in an urgent referral to a vascular surgeon and told me to retrieve the authorization the next morning and schedule an appointment without delay. He also reiterated the importance of adhering to the medication he had prescribed, and ordered more labs to be done prior to the follow up appointment. So, yes, this doctor is very busy and has a wait room full of patients every time... (Frankly, I'd be worried if the wait room was empty!) Yes, there is a wait at every appointment. But the doctor does a very good job and clearly cares about his patients. Dr. Lavian was professional and polite every time I interacted with him. Most importantly, he's been doing a great job as my doctor. I'll end by sharing what I heard from my primary care doctor. She said that from the ample feedback she receives about dr. Lavian she concluded that he wants the best for his patients. I couldn't agree more. read more

While I think that Dr. Latvian is a great doctor, I think his clinic is not designed for taking patients in. Patients are pushed into a 10x10 room with hardly enough space to check in and walk into the actual clinic. Always too many people in the waiting room, spilling into the hallway. Perhaps the off was acquired when the doctor started, but now, it is time to expand and take care of the patients. read more

stay away. this office is hopelessly it took them 8 weeks to process the reequest for brain mri. when they finaly did it it was wrong. a totaly wast of time. on top of this the doctor only will see you the first time in centry city then after you wasted half a day of your life goign to this appointmetn - they office refuse you to schudled in that office moving forward and wants me to drive 45 mins away to a totaly different office low performing scammers. -- stay away. read more

I had an appointment and that morning I woke up very congested so I called to cancel the appointment. And Dr. Lavian refused to re-schedule me so he passed the buck and pushed me off to another neurologist, and as luck would have it was my first neurologist I saw when I was diagnosed with MS. I just have to wait longer before I see the neuro, fine with me because I know he's good. Just need to wait another 2 weeks. Thanks Dr. Lavian. read more

At my appt, the front desk was having conversations with patients that should have been had in private, according to hipaa. Labs were ordered to quest for me and when I arrived to have labs done, I was told the orders were entered with invalid codes so none would be covered by insurance. I have been calling the office for 3 days, with no one picking up the phone for over 30 minutes, so I gave up. The entire experience was so frustrating and dehumanizing. I'm asking my GP for a new referral. read more

Their office is almost comically inept. It seems to me they're just there to bilk insurance. Do ask your PCP for a different neurologist referral asap -- they are not worth your time, your money, or the indignity. read more

Don't recommend it at all!!!! First of all they scheduled the appointment on September 26. THEY CANCELED IT ON THE DAY OF APPOINTMENT!!!! After calling them several times they finally found a spot on November 12. I had an appointment at 10:30am, I spent 2 hours just waiting, so I saw the doctor around 12:30pm. Right after they sent me to a Quest lab saying that they ALREADY SENT blood test order. Today was my appointment at Quest, and guess what??? THEY NEVER SENT THE ORDER, AND IT'S BEEN 3 WEEKS!!! I paid $85 for NOTHING!!!!! read more

This offer feels like an insurance scam. I had tests done in 2024 and was told all through 2025 that the results still were not available (including over a year later). The office consistently booked appointments for me without my consent, assuming to bill insurance for the appointments. The inside of the office feels like a chaotic mess, walking in feels like the dregs of Medi-Cal. I hate that I keep getting referred here. read more

Started with Dr.Lavian almost 9 years ago, maybe 10, in the Century City office. His Encino office front desk staff is extremely rude!!! I am now in search of a new Dr. because his staff is NOT giving him his patients Extremely important messages! I've had a close episode called them and NEVER heard back from them!! Been calling the last week & a half to try to see him because I need a refill on my seizure medication and NEVER received a call back!! He as a Dr. I recommend, but not his office or staff!! I am a medical assistant and this has been a terrible experience! read more

Words cannot express the treatment that Dr. Pouya, gives. He's a Neurologist, I went to him for one problem and ended up being referred to an oncologist. Dr. Pouya, takes his oath SERIOUSLY! He's the third doctor, I've encountered that I trust ....I've dismissed my primary drs several times, they just didn't hear my concern, Dr. Pouya, truly loves what he does and I'm so glad that he was referred to me. He goes beyond just the routine checks (basic office visits), every office visit you have to have lab done prior...and he goes over everything. The only downside is the waiting room is small. He has two offices 5360 Balboa Blvd suite 242 Encino and 2080 Century Park East Suite 302 Los Angeles. Thank you so much...Dr. Pouya!!! read more

Over hour long waits, no follow through, repeat request of info, disorganized, chaotic waiting room, couldn't locate my test results despite calling once a week, doctor rude and slightly cruel. Looking for new neurologist read more

What a complete waste of time. I was referred to Dr. Lavian by my GP. I got to Dr. Lavian 20 minutes early. 40 minutes later I went up to the front desk and asked when I would get in to see the doctor. She apologized and said that they were very busy (in other words, they overbooked) and she couldn't tell me when I would be able to see the doctor. WHAT NERVE!!!! I waited over a month for this appointment, and to be treated this shabbily is really disgusting. So I immediately cancelled my appointment and the nurse asked me if I wanted to reschedule?????? How much confidence could any patient have in a doctor that would treat them so badly. I immediately notified my GP of this horrible treatment and suggested he not refer anyone else to this guy. read more

three months later and the doctor is still refusing to send my medical records to my new doctor. multiple releases of information have been sent to the office. doctor is being defiant and vindictive. i am still falling and getting concussions on a daily basis but cannot move forward without my previous records. this i recant- i received about 75% of the chart, they did not email us the imaging, so i must do it again. but progress! read more

My experience with Dr. Lavian has been great. He has been direct, nice, and very understanding. He has been my doctor for years and honestly probably one of the best neurologist I have seen. His current office staff/receptionists are extremely unprofessional, rude, and very disorganized. The young man is the worse of the staff. He ALWAYS has an attitude and is extremely rude. He neglected to send me my medical records even though I filled out multiple medical request. The young women are just very rude and unprofessional. The way they speak to patients including myself is terrible. It's upsetting especially since I pay quite a bit to see him and have to deal with that. I was at first sad about my insurance changing and having to leave him but with this recent interaction with the office staff not anymore. read more

Dr. Latvian is a very thorough doctor. My husband went to see him for one thing, and Dr Latvian found something else wrong. He jump right on it and made sure my husband's needs were met. Also made us very comfortable with answering all of our questions and concerns. Highly recommend him for all your Nero needs. read more

I came in dealing with brain trauma recovery from a major accident. Dr.LAVIAN POUYA did not make me feel like he cared sincerely about the intense trauma and surgeries my head underwent. The best he could do is offer me depression medication. I'm not dealing with that much depression to begin with. The office promised me a phone call that was supposed to come in two hours after my visit and I did not receive that phone call. I lost a good portion of my trust with this office and I hope they can make it up to me. Thank you. read more

Pouya Lavian, MD - My brain surgery. - Neurologist Near Me - Encino, California

I love Dr.Lavian, he's such a good doctor. He's one of the few doctors that have actually fully listened to my concerns and gone beyond. The first time I went he ordered full blood work, did some tests checked everything out and even checked things I didn't even know were a problem. Full checkup. Amazing work, good care, the office ladies are pretty nice and he's pretty charismatic. read more

Office staff is unprofessional, don't care and sound like they're in High School. I'm a patient with major concerns and can't seem to get an answer from the doctor. I've been waiting for just a phone call for 5 month. Looking for a new a doctor. Guess they cherry pick the patients, take care of the ones with money. read more

This is the worst place in the world to visit! They have faulty equipment and couldn't take my blood pressure correctly. It took over ten attempts, which gave me a headache, so I decided to leave because they insisted on continuing to take my blood pressure. They need to stop being so cheap and invest in a new blood pressure machine. Otherwise, they will lose business and receive bad reviews. read more

Horrible!!! I have seen the Dr. 2 times they know my medication for Parkinson and could not send the prescription to my pharmacy. And for the MRI I have waited for 4 months and they haven't be able to send the information to the right radiologis. If you are to busy to your job don't take any more cases be professional and don't make it just about money making. read more

I've had nothing but empathy from Dr Lavian but most importantly after I've been seizure free for over a year and that's the longest time I've been seizure free in over 30 years. My seizures used to rear their head every 3 months or so and were the biggest obstacle I faced in my life. I couldn't be more thankful to Dr Lavian for great management of my condition. read more

Made an appointment as a new patient. Front desk did not schedule the appointment until all insurance information was provided which totally makes sense. Upon the actual visit, receptionist mentioned that they do not accept one of the insurances and we have to pay for the portion of the visit " co pay" . As a reminder once it comes to medical insurance there is no such a thing as a co pay. This is literally fraud! Second if you refuse to make an appointment unless the insurance information has been provided didn't you know from the first place that you were not in contract with medical? Also receptionist mentioned we will ask the doctor to see if he can wave the co pay! Again, if it is a co pay waving it, is a fraud! Absolutely bad experience and waste of time. It would be beneficial if the whole team goes through a professional training! read more

Super thorough. Office is a little janky and they have you come in way before they can see you. (We waited an hour) seems when looking at the other reviews that happens a lot. Saying that, the doctor is great. They just need to be more on top of their scheduling. They don't validate parking and the parking is cash only so be prepared. read more

Amazing doctor and staff! The doctor was very kind, professional, and knowledgeable. Thank you for a positive experience!

Never waited less than 45 min for them to answer the phone and have to beg them to give me refills on a medication I've taken for 20 years

Horrible experience, avoid this office ; the receptionist is a total lunatic. They make me cancel my work to go to the appointment, wait for over an hour and finally apologize they cannot take me!!! Receptionist bluntly lied to my face!!! Thanks doctor, but customer's time is as valuable as yours - read more

I started seeing this doctor in 2019. I was diagnosed with a neurological condition called transverse myelitis in 2009 that affected my gait(walking). It's similar to M.S. except it's in the spinal cord and not the Brain. Needless to say I did a gait study at John Hopkins in Baltimore where there are real Neurologists who are not just trying to money grab and my diagnosis was confirmed. This irresponsible doctor recommended me to have a surgery to remove scar tissue from a area that was autoimmune saying that if I have the spinal surgery it may help me walk better. In other words it was like recommending a M.S. paient to have surgery in the are of M.S. saying it will help you walk. Not being a doctor and wanting to walk better he refers me to his friend Dr. Javahery who's part of his medical network I later learned after the fact that this doctor has had multiple lawsuits, one which involves death and now mine. The surgery caused my gait to decline even more and as a so-called neurological specialist, he should have known that this surgery would cause more harm than good. Before this surgery, I was walking unassisted and since I've had the surgery I've had to use a cane a Walker and has been fitted for prosthesis. This doctor is an idiot who doesn't care about his Patients only about sharing insurance money for false recommendations. Based on my personal experience dealing with this doctor I would not trust him. Go somewhere else. read more

Dr. Lavian saved my life! I came to Dr. Lavian with a headaches, vision and memory issues. He correctly recognized my condition and immediately sent me for an MRI. After receiving the MRI results he set up an appointment with me the next morning, went over the results and set up an appointment with the head of neurosurgery at UCLA. The next day I was permitted to UCLA and in two days had a surgery to treat the brain aneurism. Dr. Lavian's quick and correct actions saved my life, he is a person who cares about his patients and will go the extra miles to provide all the necessary help for the best results. I feel blessed that Dr. Lavian was in my corner and looked and is still looking out for me and taking care of me. Thank you Dr., God Bless You!!!. read more

Dr Pouya Lavian is a great doctor. My mother has some issue with her ear and balance. She went to dr Pouya Lavian and he had her some good exercises that really helped her. Dr Lavian is very caring and compassionate and I highly recommend him! read more

Dr. Lavian has helped my dad immensely over the past 9 months. My dad was bedridden with long covid symptoms that made him unable to work, sleep, or live daily life. Dr. Lavian took incredible care of him, genuinely listening to his pains and prescribing long-term solutions and proactive measures that effectively restored his quality of life. He's been there every step of the way with constant communication and support. Thanks to him, my dad has gone from being unable to go down a single flight of stairs to being able to walk all day with no problem; our family will always be grateful to Dr. Lavian and his wonderful staff for helping make that happen! read more

Worst place ever! The receptionist were all late to open, including the doctor! Was the first appointment of the day and they were all late, had to wait 1 hour to be seen and be rushed out of there. Receptionist were scrambling to figure out how to schedule follow ups and unable to remember to ask for pharmacy information. The doctor only cares about prescribing "expensive medicine" because as long as it is expensive, then it is good and effective. Do not agree with his diagnosis. If I can give no stars I would! read more

I got here at 1:30pm for my 1:45 appointment. The front desk staff is really friendly, however I had to wait an entire hour before anyone saw me. I was taken into an exam room and left there for 20 minutes extra. If they know it's gonna take about an hour per patient, they should not book patients every 15 minutes. There was a person booked at 2pm and they were still there when I left around 4. read more

My first visit to Dr. Lavian's office was marked by extremely long wait times, and an overcrowded waiting room. Standing room only for patients is ridiculous. Clearly he was overbooked and unable to give each patient the attention they deserve. I've rated them 2 stars only because they helped me work out a discount while between insurance while I switched jobs. I received very conflicting advice from the Dr. in a very quick appointment after a rudimentary consultation. I didn't feel like I was heard and my concerns addressed. I was given orders to get an MRI of my brain. That's all fine but when I called to ask about results- it took 4 calls and two voicemails just to get someone on the line. It took another day and a half for the Dr. to call me back with my results. He didn't see anything abnormal but offered nothing in detail and no further treatment, advice or options other than when asked- to make another appointment... he doesn't seem like he cares and he seems overworked and overbooked. Pretty disappointed in my care , and will be asking my GP who recommended him to recco someone else. read more

Dr. Lavian Pouya has been like an angel to me. He has run so many tests for me like no other doctor has. I have seen so many doctors and nobody wanted to help me, stating that I don't have anything. I got stuck with pain management by recommendation of my good for nothing neurosurgeon that told me, "You don't have anything I can do surgery on." After being treated by this amazing Dr. Lavian, I even quit going to pain management. Thank you Dr. Lavian for not giving up on me and for giving me hope and also for finding out that I have MGUS and now I can be checked every 3 months so we can be on top of any changes. God bless you and may he keep illuminating you with all your knowledge. read more

Dr Pouya Lavian, Thank you so much, you literally saved my life in only one visit, one test and one MRI. I was dying little by little and you "nailed" the problem. In only 6 months you brought me back to almost my own self. God bless you! -sol PS your front desk girl (Juliana) rocks!!!!!!.... helpful, cordial and so sweet. read more

I was gratefully referred to Dr. Lavian for a condition, which is not fun and very painful. He did an excellent job of evaluating me and was extremely compassionate, knowledgeable and informative. He answered all my questions, as well. Dr. Lavian is also extremely smart and exercised a great amount of care, where other doctors just look the other way, or do the bare minimum. Due to some of the MRI results, other issues were discovered and he made all right recs to get me the medical attention that I very much needed. I am extremely grateful for Dr. Lavian and highly recommend him. Sadly, the only down side is the front desk receptionist who has a major attitude and lags on referrals and seems like she hates her job. I always try to look past how negative this person is and be as kind as possible to her, but she is a challenge to deal with or to get help on referrals. Don't let this person deter you from being able to see this amazing Doctor! read more

I was there a second time and was again a 5 star experience. Definitely recommend them. The girls in the front care about patients and office. read more

Office environment - Staff: My husband and I came in and there are multiple young women massaging and braiding each other's hair. Sonia was getting her hair braided and she's the receptionist. There was a young man going around spraying bottled air in one of the young ladies ear from a can. Did we not walk into a professional medical environment? Where are we? Is this the right place, we both thought. My husband stood in the front desk for a bit and my husband had to ask if there was someone who could help him check in. He had to ask when there was about 3 young ladies laughing and giggling not saying anything. How about, I'm sorry for the wait, someone will come and see you shortly. I've worked in healthcare for 7 years and never in my life have been to a providers office to see that type of behavior. read more

Dr. Lavian is one of the best neurologists I've ever met. He's so informative and always takes his time to explain and makes everything understandable. He always make sure that I feel comfortable with the treatment he suggested and never rush me to take a decision. Even he referred me to another neurologist he still make sure that I am doing better abd follow up with me. The front office is really nice and polite. She always get back with all the answers and send my msgs to the Dr quickly. She is absolutely the best as well. read more

Great med.assist.EMILY! Dr. Lavian really knows his stuff. Well run office with a medical assistant who's really on top of things. Emily is Exceptional! read more