Pottery Barn has been a name in the home decor industry for a while now! As a Mobilian, who wants to have a comfortably furnished, well decorated apartment, I am stoked this location has opened in the Legacy Village shopping center located off Dauphin Street!
This store isn't the largest location I have been to, but is not the smaller either. The store is brand new and has a myriad of kitchen, bathroom and bedroom furniture and decor. There is ample parking in the shopping center and its conveniently located off the I-65 service road. This review is more about the staff of this location!
We recently visited this location looking to replace the duvet comforter our puppy had recently eaten. When we walked in a young woman approached us and asked what brought us in, after we explained, she walked us over to the selection of duvet covers. She asked us some fact-finding questions like, what color is the room, what does the bed look like, and what materials the bed was constructed from. She suggested some options and after listening to our interaction she went to the back and pulled out an un opened option that a customer had returned from a wedding registry. It was exactly what we wanted, she had a set some shams and the duvet cover! Then she helped us find some sheets to match them, even making sure our new pillow cases fit the pillows we had. After we completed the purchase and got home we realized that we needed one more set of shams, we returned the next day, and that young lady wasn't there. However, the manager asked if she could help us, and when she discovered she had no more in the store, she placed an order online for us and two days later at no shipping costs they were delivered to our apartment.
I cannot say enough about how helpful they were and we couldn't be happier with the new bedding we purchased. I hope to be acquiring a few other needs for our unit and will be back to check out what they have! Mobile needed a store in this category with the staff to fulfill the customer's needs! read more