My daughter took her Senior Pictures with them through her school and they were horrible. She took her pictures January 19, 2019 and we didn't receive the pictures until March 18, 2019. They didn't send home no proofs instead they uploaded them online so everyone can see them. I didn't know they were online to a friend of mine told me she seen my baby graduation pictures on Potter website. They didn't let me choose my daughter poses or print selection. I wanted her cap and gown in the 10x13 but instead they decided on what to print out. I paid $205 for 55 print outs and I wanted a CD they don't offer CD's (that's what they told me). I spoke to Chazz on picture day and he told me I can get a CD he just had to find out how much. When I called inquiring about my daughter pictures he stated they can email me a release document because I told him exactly what I was going to use the photos for. if I knew this I would of went to my original schedule appointment where I knew I was able to get a digital download a better quality prints. This is why I don't support Black Owned Businesses. read more