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    14 years ago

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    Deaconess Cross Pointe

    Deaconess Cross Pointe

    1.9
    (11 reviews)
    1.4 mi

    Had to rate 3 stars because the interviewer doing my evaluation was rude as hell and demanded an…read moreanswer in that EXACT moment, as if she was tired of me wasting her time (I'm autistic and my processing is very low). Other than that my treatment was mostly average, with a few tests and a lot of waiting. Room was very pretty with bright green walls to keep me calm as my anxiety spiked. Bryce K, the security guard assigned to me, was extremely kind and chatted with me when there was nobody else to talk to. Thank you so much!

    If I could give zero stars, I would. My fiancée was brought here following an involuntary…read moremedication blackout and adverse drug reaction, yet this facility completely mishandled the situation by mislabeling a pharmacological crisis as a suicide attempt. Despite the floor nurses and neurologist explicitly stating there were zero signs of any mental health issues and that her condition was entirely medication-induced, the psychiatrist refused to even speak to her directly. Instead, he hid behind an assistant and forced an inpatient psychiatric hold anyway. To make matters worse, they do not even properly separate male and female patients in the psychiatric unit, creating an entirely unsafe environment. Separating a mother from her 11-month-old baby and family under false pretenses--while ignoring basic safety standards and the medical consensus of their own care team--is completely unacceptable. This facility's handling of medical versus psychiatric issues is fundamentally broken

    Pottanat Jancy MD - familydr - Updated August 2026

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