This office may be small but the service is excellent. People get theit mail in the states in two…read moreto three days. When I send mail from 44 W. Franklin St. in Hagerstown it takes a week or more. Once I sent a Christmas card from that post office and they received it a week before St. Patrick's Day.

ALWAYS friendly, ALWAYS helpful. I'm greeted with a smile,…read morea welcome & a thank you, Every. Single. Visit.

Sadly, this location offers the same horrible service as every other post office I have had any…read moredealings with in the last 5 years. Getting the phone answered is impossible. God forbid you should have a question about a lost package or any other service they allegedly provide. The post office used to be one of the places you could expect great service. These days, not so much. I guess instead of horrible I should just say non-existent.

Delivered package to wrong address. Never got package. Not the first time this has happenedread more

The lock on my apartment mailbox no longer works, I was told that the internal mechanism is…read moreprobably frozen. The solution I was given was to spray some WD40 in the lock and if that doesn't work, come into the post office and pay $35 to replace the lock and wait a week for new keys. I was told that even though it's their mailbox and they supplied the lock, it is not their responsibility when the device fails.

Pro: moderate size parking lot, self services machine, good hours of operation…read more Con: long lines. Been here a couple of times to send some packages and my experience here has been satisfactory so far. The parking lot is moderate size with a few parking spaces In the front and a few more in the back. There are two self service machines that you use to buy stamps, print labels, and more. There are never enough staff so there is always a line no matter the time of day. The hours of operation on weekdays are usually 9am to 6 pm which is great compare to usps in Maryland where they closed at 4:30 pm. All in all, I would recommend anyone who need to use usps services to come to this location.

The Boonsboro post office has moved. It is no longer located at 5 Potomac St…read more The new address is 6822 Ostertag Pass. The old address is what's found in most search results, even on the USPS web site

One of the only actual offices that answers the phone in 2021. Great service, we are lucky to have…read morethis staff in our rural area.

Nice little post office, but the hours are limited (closes at 5pm) and there's no machine available…read moreto buy postage after hours. Priority boxes and shipping labels are all well stocked. The clerks are very serious about credit cards--yours has to be signed or they won't take it. Kind of a pointless rule since you can sign it on the spot and suddenly it's valid. One clerk asked me for two forms of ID since my card wasn't signed--seriously? Is there that much credit card fraud at post offices? Oh well--no other choice here unless you want to go to the next town over!

Absolutely the most personable clerks I've encountered at a Post Office in years!! Most helpful…read moreand courteous. Bedford has a lot to be proud of with it's Postal Service, staff and stocked items!

Several years ago I had the worst experience at the Greencastle office, after having some others…read morethat were not the best. This time the lady mentioned and another gentlemen had me in tears when I was asking for help to mail a package overseas; so rude. I can't believe they are still there. Ever since then I drive to the Shady Grove office where Teresa is a gem and always willing to offer any help needed.

They picked the most unfriendly and rude woman to run the front desk. She helps the ones she knows…read moreand makes mailing things a pain for people she doesn't. Switches up her stories every time I go in there with the same prepaid labels, anything to make your time there more inconvenient. It's the blonde middle aged woman. Do yourself a favor and drive the extra few miles to Shady Grove P.O.

Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and…read morefriendly service .... Every stamp you could every want . They also have gift cards and greeting cards.

One of the best post offices I've been to in a long time. Great employees with a great post…read moremistress ! This is definitely what all post offices should strive to be like. I'll drive 25 min just to deal with these ladies.

Why does nobody answer the phone? My mailbox lock was changed. Nobody told me and I was not given a…read morekey. But no one answers the phone here so how should I know how to get my key. This is unacceptable to have a phone line nobody answers!

The most helpful and kind people work at this post office. My passport renewal was a breeze.read more