I'm bedridden. When my delivery was at the door, I spoke to him through the security camera, he…read moreignored it, I yelled and screamed through an open balcony door in my room directly above the front door, he ignored me. He took my parcel and left. Was he wearing earphones? If so, is that just to ignore customers or while he's actually driving? I called Royal Mail and they wanted the code NE322******GB spoken into the phone. It kept asking if the first two characters were multiple combinations MVG... now, I speak far more clearly than most... then it said it needed the number and hung up on me. If your company uses Royal Mail, that will be a deal breaker for me.

Fantastic i love Royal Mail and would be lost without them, They do a fantastic job and i have…read moreupmost respect for them. Thank you, Royal Mail

This post office is very bad for anyone!…read more The post office has a very poor customer service that no customer should experience. Only one person is at the till at anytime and with a line that travels 20 yards (not joking) it's the worse I've seen in years. In the past it took me 30-70 minutes to get seen for a 30 second transaction. The Brighton store is a disgusting place for customers. For example the one in Eastbourne and Cambridge is fully staffed and helpful, but in the Brighton store. Very understaffed and should be shut down.

Whose idea was it to relocate Brighton's central Post Office into Churchill Square Shopping Centre?…read more A few years ago, the main branch was in a lovely building in the Lanes. Now on the lower ground floor of WHSmith, it resembles a dole centre. Squashed into the corner of Smiths, next to the stairs and escalators, it's void of life and sunlight - except for a long snake of disgruntled looking customers. I've had the misfortune to be stuck in the queue several times with parcels to post and believe me, the atmosphere sucks. How-ever many people are serving, you usually have to wait 5 to 10 minutes and at busy times, like the run-up to Christmas, you can wait as long as half an hour. Even the TV screen playing post office adverts on rotation can't distract from the fact, this is a horrible Post Office to visit at any time.

Post offices normally make my blood boil. The queues are long, the staff are rude and I generally…read morefeel like my life is slipping away from me while I wait to do a mundane task such as purchase a stamp. However, the County Oak post office has greatly changed my view. I even offer to go on behalf of other people now as it's such a pleasant experience. Whether you want foreign currency, to package and post a parcel abroad, or to purchase those pesky stamps, the staff here will go out of their way to help and assist you, and always with a smile and a friendly word along the way. I really would advise people to use this branch (but only if you promise not to create a queue!), even if you have to travel here from another part of town. There is free parking right outside and it makes for a hassel free experience. There is even a newsagent style shop incorporated with a separate pay point. My only qualm is the price of a stamp - 50p for second class - when on earth did this happen??!! Maybe one day the local post office won't exist, but while it does we should support the good ones in any way we can.

Is inside a local shop so can get everything you need postal wise in here. Queues can get big…read moresometimes