This Post Office is the main Post Office serving the town of Ashton-under-Lyne, located inside WHSmith inside The Arcades Shopping Centre, towards the back of the store.
I'm not a big fan of relocating Post Offices inside WHSmith stores, which is becoming more and more common now, while it keeps costs down, you start to notice the service quality deteriorating.
The Post Office area here is surprisingly large, and they do have two self-service postage machines which can be used on some occasions, I had to use a manned counter as I had a QR code.
I dislike the setup of the counters with the protective screens between the staff member and the customer, I find it makes service feel a lot less impersonal, and it makes it harder to communicate and pass mail through the tiny slot, the staff member also was unable to scan my QR code through the glass screen, so I had to somehow squeeze my phone though, which felt awkward and uncomfortable.
I found the staff member who served me to be a little unhelpful and rude, with no common courtesies, and a lack of care when handling my phone/parcel.
Opening hours are generic - 0900 - 1730 Monday to Saturday, and 11:00 to 15:00 on Sunday.
2* - An essential location to the town centre but could be much better. read more