I had to put a sign on my side door to tell your drivers to not deliver my packages to it. They don't even bother hiding my crap when they do put it on the front porch. Do better :) read more

The reason the three star review for the post office as a whole, zero stars for Deanne Delaney over her indifference about the situation that played up -- her lack of understanding of those in this kind of situation is disgusting at best. I am asking that she rethink her contribution to history because she might be tied to the June 6, 2021, events that happened. Her lack of respect to get those what happened and sideeyeing those who are disabled. read more

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Ratings should go up, I'm new to Abilene and as soon as I walked in I had three boxes and several folks offered to help. Also was walked through on the best shipping options! Thanks! read more

Worst post office, our mail carrier delivers my packages EVERY TIME to my neighbor down the street. I called Usps's 1800 number and filed a complaint after the second time and she was talked to but that very day held a package that was supposed to be delivered because they let her know what house made the complaint. I've made at least 4 complaints on this woman for delivery to the wrong house or just not delivering at all! When is it time to fire an incompetent individual?! I was told it is a difficult route because of the volume of houses, that's not an excuse to get the right mail to the printed address. I don't care what time my mail comes AS LONG AS IT GETS HERE! I live In a normal neighborhood with clearly printed address on every home. Get it together. read more

Absolutely do not understand how an organization over all can be so complicated incompetent. Lazy, rude, disorganized and unable to do the simple task of delivering the mail. Useless and a waste of government funds and support. No wonder they are failing at an alarming rate. Time and time again missing packages and mispitched mail. Sad and disappointing for sure. read more

Our carriers are always very pleasant, and we have never had a problem with packages being delivered to the wrong address. I've used the downtown location for years to mail items since I have an online resale business, and have never had any problems. Everyone has always been helpful and polite! read more

I wish I could give five negative stars for this branch of the USPS. I used to live in Dallas Texas for 10 years and never had a package or mail left at the wrong address. I may have let this pass if it was maybe once or twice or maybe five times, but this has happened at least 15 times in the past 4 years. Luckily I have some honest neighbors who return my mail to me or else I'd be out a lot of money. My wife spoke to a supervisor (twice) a couple of months ago and she was told that they don't have a regular driver to deliver on that route so that's why there are mistakes! So because the driver isn't a regular, it's perfectly fine to leave a persons mail where ever the driver wants??? Unbelievable! It seems that I will have to go higher than this supervisor to get this problem resolved. We had a carrier for a few years who was a regular and we did not have one single problem with mail delivery. I wish we had him back. I talked to one older carrier who actually stated the carriers will remember you if you give them things. Sounds like bribery to me. Imagine if you cross one....you won't see your mail again. The carriers on my route should definitely lose their jobs. read more

Garbage garbage garbage im from out of the city in san angelo and they accepted a package due saturday and it is now lost

Post Office has promised me delivery for 5 straight days, but when I call, they say that is it is still there on the shelf. I have left signs on the door for the carrier to knock and we will come out to get the package, but they drive off without delivering every day. Typical government operation. read more

Getting really annoyed. Whenever we have packages that can't fit in our mailbox. The deliver people are just chunking our packages over our neighbors fence. That lives across from us! Shouldn't a mail person know what side of the road is odd number and even number on the addresses?? Our house does sit way off the main road. So we thought. We will put NEW numbers on our mailbox along with a sentence above the letters stating where our house is! AND! We added a sign at the end of our drive with our address and an arrow pointing where our house is! And today. I got a notification my amazon package was delivered. No where near my door or porch or garage. I drive to our mailbox and sure enough. My box is chunked over my neighbors fence. Again!!!!! He is out of town so I had hell getting my package from behind his lock fence before a storm came! read more

I've been here when busy and sometimes there is only one person at the counter. Other times they have enough people working. It's hit or miss. With that said this is the post off I use. I use this place cause it cuts out the middle man and keeps my cost down. read more