I am living since last 3 years and i have never seen such a bad management. Nobody receives the…read morecall to fix issues. no security, no swimming pool, says gated community but entrance gate is always open for outsiders. they never take complaints seriously..but still need money on time. technicians here are good for nothing they come for fix and break other things. i will end my lease here this December. please do not come here.

I have lived here for two years and am only not renewing because I want to be closer to work. We…read morelove our apartment and even thought it was flooded over the winter, the management did their best to fix it as quickly as possible and we were well compensated for the damages. Kevin and Jimmy in the office are fantastic and always willing to do anything they can. They have both gone above and beyond multiple times which is very appreciated! The neighborhood is fine, not many places to walk to but everything is less than a 10 minute drive away (whole foods, restaurants, walmart, etc.). Apartment is well renovated and a very reasonable price for the area and quality of the apartment. Would 100% recommend!

Beware, they don't care about maintaining the apartment. Rat, roach, and spider infestations. Floor…read morecaving in, crime, mold. Everything that can be wrong with an apartment is here. There are much better complexes for the same amount of monthly rent.

So I it's really all in there images why I wouldn't recommend this place. To me to have to ask…read moretwice about future apartments feels like they don't want money. But okay ‍ Also when I called you have to leave a voicemail even though they are open. So maybe when I talk with them this will update my feelings. Update: He did call and he was very polite. Some of the confusion was around the listing on apartment list.

Nice place, not far from Stone Mountain. 3 minutes from downtown Stone Mountain shopping, bars and…read moregood food

Im a New resident in the apartments. They have just changed ownership/ management and I can tell…read morethey are making efforts to make the community better. I suggest a fence but otherwise calm movement, not too much noise especially off memorial drive. Maintenance requests get done, leasing team is really nice and we have 24 hour security

As an Emory undergraduate student, Point on Scott balances both amenities and location (8min North…read moreDekalb shuttle). Amongst the management team, Rai Brown, should be your go to leasing agent. She single handedly coordinated a move in with myself and 2 other roommates in China. There were several issues with moving in surrounding guarantor forms and proof of income, but Rai went above and beyond to communicate with corporate to finalize a proper move in. notable perks: - whole foods delivery to door - 24/7 gym - parcelpending - multiple elevators If you can't get Rai Brown, your next best bet is the manager, Patrick. It is an understatement to say that the few management employees handle both leasing inquiries and current resident situations. Keep that in mind and if reaching out virtually: optimal calling hours or emailing is after opening at 9am EST!

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.

1 Star - Unsafe, Unprofessional, and Negligent Management…read more My experience at The Reid Apartments has been nothing short of appalling, and it is entirely due to gross mismanagement. Under Tiffany Mason's leadership, this property operates with a complete lack of professionalism, accountability, and basic human decency. Phone calls to the leasing office routinely go unanswered. Requests for documentation are ignored. Simple resident needs--such as retrieving mail--are escalated unnecessarily and irresponsibly, including involving law enforcement. The stress caused by this pattern of behavior became so severe that it resulted in a medical emergency requiring ambulance transport and hospital care. No resident should ever be pushed to that point by the very people tasked with managing their home. Beyond management issues, the property itself is poorly maintained. Trash is frequently left sitting around the building, creating unsanitary and unacceptable conditions. Instead of addressing these visible problems, management appears far more focused on intimidation tactics and avoidance than on actually doing their jobs. This is not just bad customer service--this is negligence. Leadership at this property has failed its residents, and the lack of oversight from ownership is glaring. I strongly caution anyone considering living here: think twice. A home should be a place of safety and stability, not stress, fear, and chaos.

Clean complex and accommodating staff! The complex is one of the best in the areas! It's quiet,…read moresafe, and accessible. The leasing staff members are friendly & they approach issues with compassion. Maintenance requests are also handled in a timely manner ( you are sent emails and text before anyone enters your home). I lived here for a while & still have no complaints. Any issue that I've had has been small and rectified within 48 hours. Pedro,Kamae( may have spelt her name wrong), and the newest young lady that they added are great!

Trash: they stole my security deposit for zero reason. I left my unit in immaculate condition…read more Spotless headed to toe nothing broken. A) they never notified me within 30 days my leaving to tell me they were not going to return my security deposit (illegal). B) this is the most avoidant staff ever. They will just ignore your questions. Ignore your communication. And think you're just going to go away. C) they can't keep a consistent staff. D) the owner of this building is shady (trust me I've known about this man for last five years and the way he has spoken about the people who live in these buildings- let me tell you it's not kind. AND you cannot find contact for the owner (as they continue to change management companies/contact information) often to even sue them for your security deposit. Don't deal with these people.

I am a new resident and I just want to send a HUGE shout out to the ENTIRE staff! I have been…read moretreated with great professionalism and warmth. I have been made to feel like I really matter. I am always treated with a smile when I enter the office. I am in total love with my 1 bedroom loft floorplan. Maintenance has been very prompt and handled with award winning Customer Service. The amenities are very nice and well kept. Yoga is offered but I have yet to take advantage of the classes. I am excited and very happy of my choice to live here. Tammie Melissa Triplett

Love this complex, great amenities, no trash issues, very safe & Sean is very helpful!read more

Not only is The Dakota at Druid Hills a peaceful apartment community and great value for its living…read morespace, but the upgrades are wonderful! Emma is the agent that helped me, and she was so very pleasant, knowledgeable and professional! It was actually a terrific experience! I highly recommend The Dakota! J. Short

Great community with fantastic, responsive management.read more

This is a beautiful community in the heart of Decatur with an amazing staff. Beautiful apartment…read morehomes with great walkability.

A Painful and Traumatizing Experience as a Black Woman…read more I have never felt so humiliated, dehumanized, and unsafe in a place I've frequented for weeks. As a Black woman, I am no stranger to discomfort in predominantly white spaces, but this experience was beyond anything I could have imagined. My friend recently moved to Atlanta and now lives in this building. I visit often, usually grabbing breakfast at the café nearby before heading over to wait for him after his shift. This time, I needed to use the restroom. Like any other human, I took my time--handling my personal needs and cleaning up after myself. I never could have predicted what would happen next. Out of nowhere, I heard the click of a key unlocking the door, followed by an aggressive bang--a terrifying knock that sent my heart racing. When I opened the door, I was met with a police officer and two other individuals staring me down. The officer immediately demanded my ID and asked if I lived there. His presence alone was jarring. I told him no, explaining that I was waiting for my friend to get off work--in just 10 minutes. But that wasn't enough. Fearful of what would happen next, I called my friend on the phone, my hands shaking. That's when a short white man with a bald head, a tattoo on his arm, and casual shorts stepped forward. He was just a resident--not security, not staff--yet he had the audacity to treat me like an intruder. He interrogated me, aggressively demanding to know who I was, who I knew, and why I was in the restroom for so long. He spoke to me as if I was a criminal, as if my existence in that building was a problem that needed to be handled. Then came a short woman in an all-blue suit with long curly hair--equally aggressive, equally invasive. They both threw accusations and questions at me like I was on trial. It didn't matter that I'd been there countless times before. It didn't matter that I was simply waiting for my friend, minding my own business. My presence--my Blackness--was enough to make them uncomfortable. At this point, the situation had escalated to something deeply disturbing. I was cornered, harassed, and treated like I was nothing. I told them I would just leave, because what else could I do? I have never been in trouble with the law, never caused an issue, never disrespected anyone. Yet I was treated like a trespasser, like a homeless person loitering on the street, like a threat that needed to be removed. I have never been so degraded, so violated, so painfully aware that my presence was unwelcome. I own a three-story townhouse, yet in that moment, they made me feel like I had no right to be anywhere near that building. They saw my Blackness and assumed the worst. This wasn't just an inconvenience. It was racism. It was discrimination. It was an attack. My friend will not be renewing his lease. I will never step foot in that place again. And I will never forget how small, how powerless, how deeply disrespected I felt in that moment.

The office hours listed on the webpage states the office opens at 9:00 on Saturday. I scheduled a…read moretour for 9:30. I got multiple reminders about the 9:30 tour. I decided to show up 15 minutes early to look around and no one was there. So I called the number listed on the website and the woman who answered said they open at 9:30 but when I said the website has 9:00, I was hung up on. About 5 minutes later someone appears to let me and others waiting in. She helped the other people and said someone would be right with me. I sat and waited until 9:45 for my tour then left. At 9:58 someone has the AUDACITY to call me and ask if I planned to make my 10:00 tour. Like they hadn't sent multiple reminders about the 9:30 tour and like I had not sat in that office with at least one staff member knowing I was there. While sitting and waiting for my tour that never happened I read reviews online and feel I dodged a bullet. No matter the issues or complaints the same response from the management was left. If they can't do more than copy + paste, I'm left to question that they'd actually address resident concerns.