We always try and get a friend to look after our dog but on the odd occasion no one can, we always…read morepop in this kennels as the staff are so good with the animals and almost treat them like they are their own. They can do long and short stays here which is really helpful. The surroundings are amazing as its all forestry and fields so the dogs get loads of exercise. I don't own a cat but I'm sure they do a great job with those too.

We were terribley concerned when we went to collect our pet and they brought him out with bloat and…read moresaid nothing about it. Seeing as he had it the week before, we were extremely upset for the lack of observation and almost the death of our beloved animal.

Very good vets Had to have my much loved pet out down…read moreyesterday, no messing about with expensive tests. The vet felt her tummy and said there was nothing more they could do for her. He was honest and not after my money. He diagnosed her immediately, she had cancer. Pure knowledge and experience, heartbroken but impressed. Will Def go there again when I get another pet. Miss my girl

After doing some research in to vets that know about English Bulldogs, I found Andrew Trevan at…read moreGayton Veterinary Group and made contact. After an hour of driving from London, the vets is easy to find and very quaint, welcoming and with ample parking. Andrew is extremely knowledgable and examined our bulldogs and neutered them. We mentioned some other symptoms to Andrew and he said he would take a look when they are sedated. We decided to keep them at the vets overnight (optional) and delighted to say that Andrew covered everything off answered all questions and is a genuinely wonderful gentleman/vet. Whilst cost was not the concern finding someone knowledgable was we were pleasantly surprised the bill was incredible value for money. The last time we went to a vet we got a £130 bill to diagnose a cold! Andrew and everyone there thank you for looking after our dogs and thank you for making it such a great experience.

Visited with our cockapoo and booked straight away. the team were happy for us to bring him as…read moreoften as possible to get him familiar with his settings before our trip. We picked him up after our holiday happy and clean. Will def be back

Disgusting facility. I dropped off my dog with a bed only to find on picking her up it had been…read moreleft behind the desk for the entire two weeks. We were led into an outside bunch of kennels where my dog lay on concrete ground which was wet. The place had an overall damp smell to it and a very unpleasent atmosphere. It looked like something out of a peta invistigation film. Disgusting

I have just started to use this shop. I have found them to be extremely helpful and knowledgeable,…read moreI have 3 dogs Simon took his time to help me find a suitable waterproof for my frenchie. He fitted it for us to make sure that it was a good fit. I have just started buying raw food from this shop and have been told that he can deliver. One very happy customer

I could not disagree more with the unkind and negative review already submitted here. Simon and his…read morewife go out of their way to be helpful and he is very knowledgeable about canine diets. If he was on the phone it would be because he was the only person in the shop at the time and trying to do several things at once. He very helpfully will deliver pet food to your home in the evening and works extremely hard. It is not a very well-lit shop, admittedly, but he has a huge range of stock. I think it is really important to support small local businesses and I have had nothing but positive experiences here over many years.

After many glowing recommendations, I visited Boo's Pad today. I was a bit anxious about bringing…read morein our rescue dog, Bella, for grooming, as she can be quite nervous, but Francesca immediately put both of us at ease. Just an hour later, Bella looked absolutely beautiful, exactly how I'd hoped and she was calm and happy. Fran even showed me some videos of Bella enjoying her groom! I'm delighted with the experience and wouldn't hesitate to recommend Boo's Pad. Thank you, Fran!

Extremely disappointed. Website states in the full groom package that they will give a full body…read morecut to your requirement and shave paws and sanitary areas amongst other things. My only specifications were for them to thin out the hair on the back of his neck as he is long haired and it grows very thick and long there. As a long haired dog he mainly requires trimming on his chest, back of the neck, sanitary areas and shaving of the paws. My dog came away with a very wonky and uneven hair cut on his chest and bottom aswell as his paws were not shaved. My main concern is how the owner of the shop responded to my complaint. Very rude and unwilling to accept an opinion that differs from her own. She claims that they do not offer thinning hair out on the neck even though the website very clearly states they offer a full body cut to your requirements. I was offered a full refund for the groom when I spoke to her on the phone however she later emailed to say she will only return 50% of the money. The staff don't seem very experienced in dog grooming or customer service and I would recommend avoiding them.

We are delighted with Dinky Donna Groomers. Bentley was a bit stressed when I left but came out a…read morevery happy handsome boy. Happy all aroun. thank you Donna. Mary.

My dog Poppy has been going to Dinky dogs for the past 8 years, she's always happy to go in to see…read moreDonna who is caring, warm and professional. It's clear how much she cares for the animals and is flexible and accommodating to our needs. I wouldn't take Poppy anywhere else as I am always happy with the finished product and the care she receives.

Sue is lovely with the dogs. 15 years as a first time Cocker Spaniel owner I was worried about his…read morecoat and did not want clippers on him. sue listened to my concerns and between us we formulated a grooming plan, Rolo ended up with a fab coat. I am now on my second Cocker Rupert and I am back with Sue as I really trust her.

This pet shop has been here for what seems like forever. In fact I often used to come here for my…read morepet supplies when I was a teenager (which feels like a lifetime ago!). I hadn't been in there in a long time so popped in today with my daughter in her pushchair. I tried to go round one side of the shop and there was not enough room for the pushchair so I had to go back round the other way. I always remember there being a lot of animals in there despite the shop being small but today there was only fish and some small animals , all of the bird cages were empty. The dish tanks looked like they needed a good clean and the fish didn't look as healthy as they should. All in all I was pretty disappointed with this petshop this time around.

I am extremely surprised at the one poor review of this local pet shop. I have shopped here since…read more1985, when my son was little and we bought his first guinea pig from there. The shopowner is extremely knowledgeable about the pets he sells and is always happy to give advice. The delivery service is great for heavy items such as cat litter. The owner will go out of his way to help if you need anything. It does not matter that the shop is small it is the customer service you get that is important. Mrs Head (a very satisfied customer)