One of the best places to stay in San Miguel de Allende. The rooms are very nice and they have wifi…read moreand breakfast every morning. Definitely will try to come back here again soon. Our stay in San Miguel was great

Love this hotel. 5 min walk to the Jardin Allende. Rooms are very nice and the hotel grounds…read morelandscape is very impressive. We stayed in room 9 (there are only 9 rooms) and it had a balcony with a peek-a-boo view of the church. I was told that the largest room is room 1 but it's right across the way from the front desk. Which may be noisy for some. We requested a crib during our reservation and a pack n play was already set up when we arrived. Customer service was very friendly and extremely helpful. Room 8 & 9 are up the stairs and across the bridge. Both king bed rooms. It's a quiet room and went didn't need the ear plugs they provided on each night stand. We heard the occasional church bells ringing but not loud enough to wake us. AC unit worked like a charm. TV had basic channels but wasn't used very much. The balcony overlooked a very cute garden. They have complimentary breakfast on the rooftop dining area. They had a nice spread: coffee, orange juice, toast, yogurt, two kinds of cereal, fresh cut fruit, and bananas. They also have a little menu you can order from for an additional cost. Chilaquiles con huevos served with a side of beans and toasted slices of a baguette. Yum! If you have a car, they have a complimentary valet. I wouldn't hesitate to stay here again. Only con is the hot water. It runs out quick so no long hot showers.

This review is of the AC Kitchen restaurant only - i've stayed at this hotel several times over the…read morepast decade and do enjoy the rooms - they may be small, but they are very nice. I decided to eat dinner on the property in the AC kitchen and seated myself outside on a lovely outdoor patio with a light breeze. While the menu came quickly, as did the beer I ordered, I awaited the food. I ordered the chicken soup as well as pasta Pomodoro with chicken. I've had the chicken soup before, and I was never disappointed until now - I seem to remember it had fresh slices of avocado that were nowhere to be seen this time around. The soup was also just above lukewarm, a little less warm than I prefer frankly. The taste was all right, but it looked like they had added frozen carrots in little cubes to the soup. That was disheartening. When the pasta Pomodoro showed up, it was not a large portion, and the chicken appeared to be almost lightly fried and was in hard little cubes - very odd as the chicken in the soup was perfect. Well, the pasta itself tasted just fine but I found the chicken - hard little lumps - really was offputting. I'm not quite sure what the chef or kitchen was thinking when they designed this meal. But the larger problem for me was that the waiter essentially disappeared. I sat and waited for probably 10 minutes after I finished my food and I finally got up to leave and passed by the entrance to the restaurant and told them I was ready for my bill. Of course they were very quick to oblige, but they had three people standing around, and my waiter only acted when I asked for the bill instead of bringing it to me. Very disheartening. I'm sorry my Bill interrupted your job (!) - so yes, I was not too pleased with the lack of service. I will probably come again for work, but I'm not certain if I will eat here - it might just be better to walk across the street to the Antea Mall instead. Step it up AC kitchen, please.

I've stayed here for work for a couple of weeks on and off. Hotel is nice and clean. Restaurant has…read morea good selection of food and the breakfast is good with some interesting options.

So...after having a relatively nice stay...I noticed two weeks after my stay, there was still a…read morelingering $430.70 charge on my Credit Card Statement. I won't go into great detail other than, It's been almost a week since ive tried contacting the hotel and after 5 attempt, I still have yet to get a call back from either Gustavo (Hotel Mgr) or Alejandro (who knows what title - Mgr). The front desk has been more than helpful, but their idiot management team has yet to call me back to clear up....their mistake. I was already billed for my stay, but these jackasses can't figure out how to dismiss this pre-authorized charge they put on my card, and mind you...without my consent. My Card, Citi bank told me that they can't cancel the charge until the Merchant releases it....or, after 30 days...lol...Unbelievable!!! Not Citi Banks fault...it's just their protocol. After 30 days, it's then disputed and the merchant will be charged some fee or whatever. I travel abroad monthly...and have never been treated like this...ever. Yes, yes...gold plated problem...I know...But these two jackasses are just inconsiderate, unprofessional morons. I love Marriot and Hilton...hell, even the IHC across the street is nice. given the current state of management here, I would strongly NOT recommend this property to anyone. They are incredibly inept and what's worse, they can't even return a call to remedy, their mistake. Unbelievable. I now have Marriot corporate working on this to resolve...it's truly sickening it had to come to this.

I am trying to stay at Marriot hotels anywhere I go as I have had very pleasant experiences all…read morealong. Courtyard is a nice option for business travel. However my experience this time was not well balanced. The restaurant and amenity areas are nice as expected, but the rooms are just like any other hotel...nothing fancy. My room clock was an hour behind and I could not change it to the right time (iHome HBN20). My biggest problem was checking out. Spent 20 min on line until I got an alert on my Marriot app that I could check out on line, which I immediately did and just left my key on the front desk. I felt bad for the others who had to wait. Not coming back, I will try a different brand in this city.

Great location in the northern part of Queretaro in the older neighborhoods. Lots of interesting…read moreeateries around and malls. About. 30 minute ride to Centro, so not good for frequent exploration of Centro if that is your focus. The property could use an update but is well maintained and very clean. The hotel staff are gregarious and eager to help. The breakfast is simple but satisfying--scrambled egg with mushroom, chilaquiles with red or green sauce and quest blanco, and shredded chicken. Fruit plate, juice and coffee. The little pool was well maintained.

We enjoyed our stay so much that it was sad to leave. The room was well appointed and very…read morecomfortable. It was well illuminated unlike many hotel rooms. The service was impeccable- attentive, responsive and efficient. The food was authentic Mexican and yet, quite innovative. One night we stopped in the dining room and ordered coffee and dessert- a tres leches cake. It arrived as an homage to the town's namesake church!

A fabulous place to have drinks and tapas. The ambiance and views are to die for at sunset. It is a…read morespeakeasy restaurant so you will have to have a reservation or stay at the hotel as you must use a room key or be escorted there. The tapas were very good.

Very nice hotel located on what once was a 17th century hacienda. Nice walking grounds complete…read morewith a capilla and a plaza w/kiosko. This hotel is located in the rural part of Juriquilla, and the hometown crowd is not the friendliest (in some instances they were downright rude). Nothing within walking distance other than tacos for $25 pesos (by the way, riquísimos!), an Oxxo, Circle K, a tortilleria, chicharrónes stand, ladies selling esquite, etc). There is nightlife in the immediate area, and it does seem to be popular. There is a cool ice cream/coffee shop Villanova across the street where you can get a tasty cup of coffee each morning. The hotbreakfast buffet was $300 pesos/person, and the quality of the buffet was only so-so. I did not retur. The rooms are well appointed w/daily maid service (nice!) but there is no mini fridge in the room, so no way to keep your drinks cold. To get around to the shops, eateries, centro historico, etc., you will definitely need an Uber. Pricing is reasonable but expect a 20+ minute wait. I was here for a tournament. Would I stay again here? Probably not, but it was good for the tournament.

This boutique hotel is incredibly clean, the courtyard is classic old Mexico, open air and is…read moresurrounded by olive trees and other foliage. Wonderfully comfortable beds, and lovely rooms, BUT the best part is the staff that caters to your every need, and they make you feel like family! We will definitely return to casa de Olivos in all our future visits until we purchase our own home in SMA!

Loved this hotel and the awesome staff (Victor and Miranda). Amazing views from terrace and…read moreeverything is walkable from the central location. Staff was so kind and brought us complementary coffee, fruit, juice and pastries each morning on the terrace. Bed was so comfortable, too! There are a lot of great choices in SMA, but we couldn't be happier to have picked Casa de los Olivos. We will stay here again when we return.

Well, this place is expensive. That's God's Honest Truth. I think it might be one of the most…read moreexpensive hotels in the entire country. I paid more for three nights there than I pay for a month's rent in one of the most expensive zip codes in the Bay Area. In fact, when I swiped my Visa card at the front desk, a guy from JP Morgan called me and said "hey, before I approve this charge, are you SURE? There are cheaper four star hotels just down the block." Despite the bone-chilling prices at this place -- in a developing country, no less, which seems slightly morally obscene -- it was worth every peso. The Rosewood SMA is iconic. Immaculate. Gorgeous. I stayed there with my dad, who despite growing up In SoCal had only been to Mexico once before, and that was to Tijuana. Yea, Teeejuaaaanaaa. But the Rosewood SMA was, to put it lightly, the most delightful foil to TJ. The rooms are exquisite, right down to the deliciously cozy bath sheets. Service was super-personalized; the concierge, Miguel, made us feel right at home and even suffered my Spanglish with a smile. I spent way too much time by the pool(s), which are clean and lightly chlorinated. My dad had a massage which he commented was one of the best in his life. And we made sure to head up to the rooftop every evening for mezcal and sunset, a can't-be-missed experience. I've stayed at a lot of hotels. But this place takes the cake. My financial advisor may never allow me to stay here again but I don't regret a bit the lifetime memories my Rosewood stay gave me and my dad.

The Rosewood Ventanas al Paradiso in Cabo San Lucas is an absolutely wonderful hotel. Stunning…read moreviews, immaculate landscaping, and all the amenities you could want. Service was spectacular and would recommend to anybody anytime.