I have been going to Process One for all my travel and passport needs for the last 7 years, and…read morethey have always provided great service without any bad experience. The staff is well informed, even when it comes to non US passport requirements, and their service has been always reliable and fast. They are cost effective as well - 4 passport size photos with a digital copy cost around $22+. They also offer drive thru photo pickup services. I will always pick them for my photo needs.

It has taken over a month to get our order. We have paid and still haven't gotten our drop box…read morelink. We've been in contact with Process One multiple times through email and phone calls and just keep being told "it'll be ready in a week". We have used Process One before and had a much better experience but the customer service has been less than ideal and turn around time was not what is promised. I understand summertime can be busy but that doesn't excuse not being truthful about how long it would take to get our pictures/lack of apology for the wait.

Heather did an awesome job on my kids pictures. The lighting was perfect and the editing she did…read morewas just awesome. She made my kids look as if they truly adore each other:) Her website is great and easy to use. The proofing was easy and to order the pictures was just as easy. Thank you for a job well done, Heather!

Heather does an amazing job of catching some amazing photos without the stress. and she is willing…read moreto work with anyone with any hinderance. we have a special needs disabled little boy and she was willing to do what ever it took to make it work for us. which meant more than words. we also have two other active wiggly boys and she is good about making that work too. she is compassionate and kind. and so very patient. I would suggest her to anyone that was interested in beautiful family photos.

Express Photo provides quality film developing in the KC area! I decided to try them out after…read moreseeing reviews online, and I can assure you that the quality if great! Steve was very knowledgeable and super friendly to talk to about film. I will say, the drive-thru/way to drop off film can be a little confusing (was deterred my first time I went because I didn't know what to do), and it is cash only fyi! Steve was also accommodating and was able to load my images onto a flash drive that I brought. Because Steve is the main person developing the film, it can take a while to get your images back. It took about 10 weeks for me to get one roll of film developed/processed, but it was definitely worth it. If you want your film processed faster, I would recommend going somewhere else. But if you are willing to wait and get some great images, I can vouch for Express Photo.

I'm new to town and I have been looking for a spot to get my rolls developed. A friend referred me…read moreto Steve and I was skeptical at first since I was unable to figure out the whole "Drive thru" process. I finally met Steve when I attempted to drop off some film and he is the nicest guy ever. Extremely knowledgeable about film cameras, film, the whole nine yards. After dealing with him I don't plan on dealing with anyone else. Although his wait time for developing are long the wait is worth it for the quality and careful work he and his team do!

I've been working with Sito since 2024, back when the business was Overland Park Photo Supply under…read moreits previous ownership. He has consistently gone above and beyond with expert advice, outstanding customer service, and overall Bedford Camera and Video offers a great selection of camera gear and quality accessories. As a professional photographer, reliable gear is essential to my work. When an XQD card I purchased in 2024 became defective, the business's name and ownership changes created complications with my Sony 5-year warranty. Instead of leaving me to figure it out on my own, Sito worked directly with his Sony representative to resolve the issue and quickly secured my replacement card. Beyond the excellent service, Sito has been a valuable camera mentor who genuinely cares about his customers long after the sale. Whether you're a beginner or a professional, he'll take the time to help you find the right gear and make sure you're taken care of. I highly recommend Sito and Bedford to anyone looking for knowledgeable advice, quality products, and exceptional customer service. Thanks for everything you do!

My mom went in here to get her camera looked at (she was having issues with focus, dirt specks on…read morethe sensor, and blurriness) and they went above and beyond. Sito helped her get a new lens, optimized some settings onto a preset, and helped explain different specs of each setting with patience. He didn't pressure us to make any purchases on the spot, just went out of his way to be genuinely helpful! Would definitely recommend Bedford for camera assistance!

Great shop. I brought in a Rolleicord I found second hand at a local antique mall. The thing was…read moregritty and in bad need of a CLA and the owner made it work like new and for a great price! Will definitely be taking future cameras here. For anyone saying he's rude, he's just not super talkative. I found him perfectly pleasant. He said about 2 weeks on mine, I checked in at 2 weeks and it was completed the day before I called. I think people forget that different generations have different norms, and while some people are rude, some just dont conform to your expectations; and that's not the same thing.

Super helpful. Only works on analog cameras. I brought two cameras I bought at an estate sale so…read morehe could show me how to work them properly. Very wiling to take the time to make sure I understood them with no charge.

Our photographer, Eileen, was so patient and such a good listener. She captured my family…read morebeautifully and was very reasonably priced. I'd never hired a professional photographer before. I found her to be very talented. I'll definitely be using her again for our Christmas card pictures this year.

From Mother of the Bride: When my daughter wanted to use Ashley Ice for her wedding 7/11/26, quite…read morehonestly, I had to pause at the expense. Her expense totaled to 25% of the entire wedding budget. We used her for engagement, bridal session, rehearsal dinner and full wedding day coverage and had video as well. When I viewed the completed engagement session my jaw dropped! I anticipated greatness for the wedding weekend and I was not disappointed. Her and the team were amazing to work with. They captured all the "groupings" that are important to the parents sometimes more than the couple, but she spent an amazing amount of dedicated time to the bride and groom. She had to call an audible on the wedding day as the venue unfortunately became overheated during the day for family portraits but made it an effortless transition. Her team went through every table of guests to make sure we had photos with them and after having my other two daughters married, I will tell you that you will not keep track of that yourself. The video is on another scale and Luke you are a genius. Looking at the product she delivered I can tell you that she is truly "worth every penny" and yes, it is a lot of pennies. She made our wedding look like Taylor Swift's...ok maybe not quite that grand but more impressive than what it really was. Her talent and artistic skill are unmatched and thank goodness we "caved" to our youngest and went with Ashley!

I arrived to my branding session feeling like an actual hot mess, and within just a few minutes…read moreAshley had me feeling like a freaking supermodel. Would most definitely recommend!

Our daughter was attending the Naval Academy Prep School in Newport RI. A friend of these people…read morealso had a student there & recommended them for a personalized photo shoot. We took the bait, $150 for 10 minutes. On the day of the outdoor shoot it was foggy but he assured us with the proper filters on his camera they would look fine. We were allowed to select 5 photos out of a minimal amount, perhaps 15-20. All were garbage, unusable without extensive editing on my part. The photo shoot took no more that 2-3 minutes. It just irritates me that someone who are supposedly professional would put out such a poor product. My fault for being duped. As you can see even the insignias were blurred. Such a shame.

I saw a groupon for photography classes and thought, why not? I bought a digital SLR recently and…read morehaving grown up with a SLR, I figured I'd try to bridge the gap from film to digital. The class was pretty good size for this intro class he calls "What The....?" Most of us knew how to use the camera, but mostly in Auto mode. He taught us about fstops/aperatures, focusing, lenses, light, etc. Jason was very well verses in most if not all the cameras that each person had brought with them and knew the settings off the top of his head. I thought this class would be a snoozer, but Jason had a way to bring everything alive. Got a question? Pipe in and ask it or stay after class to pick his brain as long as you want. He has tons of energy and explains it quite well. Though it was one 2 hour class, he was happy to help us in the future if we have followup questions, which was quite unusual. Anyhow, this class was quite refreshing and I plan to take another class with him and tag along for some photo shoots. Now, I've got the courage to take the time to practice and use the program and manual modes more often, to get those crisp shots. Thanks, Jason!