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    4 years ago

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    Eaton

    Eaton

    (6 reviews)

    Wow, absolutely awful manners and customer service. Just got off the phone with this practice. Mrs…read more Drinkwater gave me a call back to my voicemail and seemed irate from the start. I asked her a few questions about trademark and classes and having a website and she was quick to cut me off mid question every single time. Even when she asked me a question in return and I gave a response she would cut me off. At the end of our THREE MINUTE conversation, I asked a question about the business aspect of the trademark to which she curtly, slowly, and condescendingly replied; "You called me to ask about trademark and I have answered that for you. Now you want me to answer a business question to which you would have to be my client and then we could discuss these things." Thanks for the obvious statement. I have worked with MANY different lawyers in my line of business and this one's attitude, lack of class or ability to kindly suggest I was going off subject, and impatience in just a THREE minute entire conversation didn't work for me. Would have been happy to be her client but NO THANK YOU. I let her know she didn't have to talk to me like I was a moron and hung up. Respect and kindness goes a long way these days. On the other hand, the NY trademark lawyer I called has called me twice now and we had a wonderful conversation. Best of luck to you Drinkwater!

    11ish years ago I found myself at the SBA (small business administration) center located at UNR…read morelearning how much I didn't know about business. At least I had the good sense to know we did need a lawyer and they recommended Drinkwater. I'm not sure how many people sing the praises for their lawyer but I definitely do! Kerry Eaton has helped us with the following (possibly more I may be forgetting): trademarks, review of all contracts/leases/important documents, formation, maintenance and management of entities (corporations & LLC's), employement law consult, acquisition and disposal consult, real estate matters,resident agent and since she is also a CPA she can view things from that angle as well. My questions and needs always get taken care of very fast and thorough. All of the staff is friendly, communicative and competent. I appreciate not having to remember or think about everything - if something needs attention, they let me know and have all the forms and paperwork prepared, ready for me to review and sign. Whenever I'm talking to new business people, this is usually one expense they'd like to skip. Not smart. Lawyers are not cheap, this is true, but if protection and compliance is your goal, this should not be something you DIY.

    Porter Simon - businesslawyers - Updated May 2026

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