I booked one room with 2 queen beds on line and when I got there they told me I booked 2 rooms. I…read moreadvised them I booked one as there were only 2 of us and I only needed one room. The older lady was rude and continued to state I booked 2. Another young lady came over and stated it was an on line glitch and cancelled the second room but the Manager Mel would only refund me half of the room fee for a second room I never booked. Now I have to dispute the charge. Don't book on line. The room stunk, the door doesn't seal when fully shut. You can hear everyone around you because it's poorly insulated and just a dirty property. I would never stay again, very disappointing for the 1st time at Lake of the Ozarks.

The rooms were not what was described or pictures on the website. We were completely shocked to see…read morethe awful conditions the room was in.

Long established high end hotel on the lake offering many amenities and fantastic service…read moreespecially from Robert who helped us so well with our check in. They have a gift shop, 2 restaurants, a wonderful indoor pool and hot tub, conference rooms , outdoor pool and a marina. Rooms were clean bit the bed was a little to soft for me.

We showed up to check in. There was a sign that said they had stepped away and would be "right…read moreback". We waited 15 minutes then finally called. Someone answered and said they'd be right there. They were but when she showed up, with a naked lady tat on her arm, she asked "how can I help you?" Ummmm figure it out we're here to check in. That was a precursor to the whole stay. Outdated decor. Carpet so old it's rippling in the hallways. Staff poorly trained at the bar. This place absolutely sucks.

The nicest people, the cleanest and updated cabins! This place was AMAZING! We will be coming back,…read morehighly recommend!

Our family reunion was held here, the owner Joy and Kathleen in the office are so nice and…read moreaccommodating to our big group. Nice, tidy and clean rooms! We had a great time. I only took away a star because of the hilly terrain which is no fault of the owners, obviously. Just a bit difficult for grandmas with babies to get around. I could see this was a favored spot for many visitors and fishermen!

I was shocked by how gross the room was at $300 per night. We actually requested a new room as soon…read moreas we walked into the first room. Unfortunately, the second room was just as bad. It's really too bad because we were excited thinking it was going to be nice based on the photos in the website. Those photos are very deceiving. I would never stay in a room like this as it was worse than most roadside motels, but it was $300 per night!

Fun fact!-- I've stayed at this resort before, during and after the renovations. This is the first…read moreyear I've been here with all the work complete. I must say, the final product is quite a beauty! Check-in was a little challenging because of misinformation, but that was the only bump in the road. My room was extremely spacious and clean. (Minus a little stain on the shower curtain). The housekeeping staff did a fantastic job preparing the room. (The water gets nice and hot, and there are a couple of settings on the shower head.) I was here for a conference, so I was all over the building! Some of the rooms were a little chilly, so make sure you have a light jacket on hand! The conference center was extremely accessible, as there was a skywalk to get from my room to the main building. I had three meals provided by the hotel (there are other eateries inside), and they were all delicious, and versatile. The hotel has a little snack shop that I purchased an ice cream cone from, it was a nice treat that I didn't know I needed. All in all, the facility was extremely clean, and most of the staff will speak in passing. -- I hope to come back to Margaritaville when it is warmer so I can take advantage of the beautiful lake, and other outdoor activities on the grounds. --Parking is kinda spread out, but there's plenty. This place is perfect for a nice in-state staycation. It's only 3 hours from Kansas City, and definitely worth the drive.

Moving from the Lake. Stayed down here our last night. Really good space to park a 26' Truck. Staff…read moregoes out of their way to make sure that you are comfortable and have all you need. I would stay here again.

It appears the owners have a vision for this place to be a family focused stop with ample fun…read moreactivities. They absolutely succeeded. We enjoyed the indoor and outdoor water slides, something you won't find hardly ever. We played putt putt golf after. The entire perimeter of the property is dedicated to fun activities for kids. You can tell it is family owned and they take pride in it. From the fully stocked pool towels, the spotless rooms, the clean fresh scent everywhere, and the well maintained facilities and amenities - nothing here has been allowed to slide. Everything is open longer than other hotels, the service is fast and friendly, outside is well lit and spotless. Chain hotels around here charge more, and offer much less. I highly recommend!

This was a return visit for my family and friends, and it was a super fun experience. We all rent…read morenearby condos, and this place offers several great amenities. In addition to the outdoor area, there's an indoor pool with a hot tub, sauna, and steam room. They also have indoor pickleball and tennis courts, as well as an outdoor playground and a basketball court. The biggest letdown was the gym and weight area. It has no usable free weights--just a few treadmills and a pull-up bar--which is an area that could definitely use improvement. That said, with the variety of facilities on the property and the affordable, nearby condos, this was still a really cool spot overall. I will be returning!

Romantic Get Away, Girls Weekend, Family Fun...the Knolls fits the bill for any and all weekend…read moreadventures. This complex is easy to access via water or land. The Knolls is situated on a hillside giving the individual condo units beautiful lake views. There is even main channel lake views from the tennis and basketball courts. Individual Condo Units can be rented through the property owners directly, VBRO, Home Away, or through the Knolls main office. I highly recommend contacting property owners (like Alison N.) directly or using Home Away or VBRO. I have stayed at the Knolls many times and each time I enjoy myself more and more. Message me for exact unit information if needed. So many new and fun things are happening at the Lake! Come make memories that will last a lifetime here at the Knolls.

We want to thank James and staff for making our stay the best RV camping experience we have had so…read morefar. We are in our RV, on our way from California to Chicago to visit family. We found Gasconade Hills Resort on the RVLife app. We pulled up at about 5:15 PM and called the phone listed. James showed up within a couple of minutes to check us in. We did not have prior reservations so we were able to drive around to pick a spot we preferred. We set up quickly and were able to enjoy the very clean, nice size pool. The bathrooms at the pool were also very clean. Afterwards, we decided to order pizza and although it was very close to closing time, James took our order and delivered to our camping site. WE LOVED IT HERE! Can't say enough good things about it. Wish we had time to do the river floats. We are already planning to come back and stay for a few days.

Came here for a mid-week float trip. Very quiet & well kept resort, everything extremely clean. We…read morestayed in a cabin, which had everything you need to cook nice meals, freshly washed linens & extra blankets. Beds are full size cots, which are uncomfortable but is in line with the camping experience. Went on the 6 mile float trip, our first time doing a canoe & taking our dog. Very relaxing river, only had 1 dicey moment with some tree branches. Saw bald eagle nests, & a bald eagle fishing in the river right in front of us. Met great people on our trip, great convos. We had lunch on a rocky beach. The beavers running around the property were funny to watch. Had a great time, very relaxing. Highly recommend, would come back.

A wasp on our balcony ruined our vacation. My mother wanted the balcony we saw in the online info…read more What we got was a tiny balcony with a wasp that was determined to get into our room. The hotel sent up maintenance with a can of something and he sprayed the door. After he left the wasp came back. They moved us to another room. This balcony also had a wasp. The walls of the room are shockingly thin. There are a lot of children at tbe hotel and next door to us was a little boy, maybe 5, with his parents. They were very loud. We heard sounds, screams we should never hear in a $350+ room. Also there's problems with the air conditioning. It turns on or off and u can keep it at 67 degrees for the air or it switches to heat! The TV doesn't change channels and the volume is preset.

Arrived for a conference to be told "good luck" by the outside parking attendants. Essentially both…read moreparking garages were full outside parking was full, and they wanted to wish me luck in my truck to find parking of which they had no suggestions. By the grace of God, I found a spot and luggage all of my luggage up the hill by myself sweating all the way. Arrived in the lobby to be greeted with no air air-conditioning and a 45 minute wait in the lobby to check in. I have waited in more enjoyable lines in Disney and Silver Dollar City. The only positive part was getting to know other people in line as we all remarked at what a disaster the situation was. It was a bit of a trauma bond situation as we exchanged parking trauma, as well as our current predicament, waiting forever to get to the front of the check-in line. I finally got to the front of the line only to be told that my credit card on file could not be charged and I needed another credit card in order to get my room key. Deep breath. I really needed a change in latitude and a change in attitude right about then as well as a stiff margarita. I was advised by the front door clerk that a gentleman was going to take me to my room after the check-in process. This was a bit misleading because all the check-in clerk did was hand me off to another rep for Margaritaville that simply drew on a map instructions on how to get to my room. There are many buildings and very odd ways of getting places that are quite confusing. They had moved our welcome reception to the JB deck, which was a bit difficult to get to, but I was able to run into a very helpful employee that took pity on me as I loved my luggage even further to another destination. I was told the next morning the coffee line was an hour long and people didn't know which was worse their wait for the coffee in the morning or their weight in the lobby the day before with no air-conditioning. The rooms were quite nice. I did like the large beds and the living room. The convention food was also well done as well as the amenities, including the shopping in the bowling on property. Adding stuff would have alleviated many of the issues that I experienced at this property and I am positive that they would be able to turn around most of their issues by just hiring more employees.