We stayed here for a conference that was using Encore and the facilities for their time there. I…read morehad stayed years ago when it was still PA, and honestly, I remember it being much nicer back then. Check-in went smooth. There were no working ice machines on the grounds (yes there are machines but there was no ice in said machines available to the guests), which isn't favorable. The front desk said it had been busy, which again I get, but you need to keep up with the demand. The workout room wasn't anything, and the indoor pool wasn't desirable. The room was your standard room. The others in our group had a much nicer room so I hope that the rest of the resort is trying to look the same. Please out window sheers behind the curtains so those who are in the rooms can open the curtains and not expose everything since it's all right there. The Encore pool was nice. For those who don't drink, being told you can't bring water into the pool isn't a good idea. When the pool is being used for the parties, yes I'd understand more but this was during the day. The security guard wouldn't stop staring either. I'm pretty sure we will be there again in a few months for the next conference so I hope updates are being made. Yes I wrote this a few months later as I'm getting caught up on reviews and yes I hope it's much better when and if the company picks here again for their conference.

I booked one room with 2 queen beds on line and when I got there they told me I booked 2 rooms. I…read moreadvised them I booked one as there were only 2 of us and I only needed one room. The older lady was rude and continued to state I booked 2. Another young lady came over and stated it was an on line glitch and cancelled the second room but the Manager Mel would only refund me half of the room fee for a second room I never booked. Now I have to dispute the charge. Don't book on line. The room stunk, the door doesn't seal when fully shut. You can hear everyone around you because it's poorly insulated and just a dirty property. I would never stay again, very disappointing for the 1st time at Lake of the Ozarks.

Long established high end hotel on the lake offering many amenities and fantastic service…read moreespecially from Robert who helped us so well with our check in. They have a gift shop, 2 restaurants, a wonderful indoor pool and hot tub, conference rooms , outdoor pool and a marina. Rooms were clean bit the bed was a little to soft for me.

Stayed in the Avila Suites with friends for a couple of nights - the suite was heavily used with…read morestained furniture and carpets. Dishes and utensils in the kitchen were dirty along with the cabinets. We figured out that the hot water had been turned off in the kitchen because if you leave it on, the kitchen faucet runs. Had dinner at HK's one night - dinner was fine, but it was clear the property is in disrepair; the window we sat next to had a big crack in it, and we could see outside that the wood over the walkway was rotting out and the landscaping needed a good weeding and cleanup. The best part about our stay was the staff - they were very friendly and helpful.

Our family reunion was held here, the owner Joy and Kathleen in the office are so nice and…read moreaccommodating to our big group. Nice, tidy and clean rooms! We had a great time. I only took away a star because of the hilly terrain which is no fault of the owners, obviously. Just a bit difficult for grandmas with babies to get around. I could see this was a favored spot for many visitors and fishermen!

This place is amazing! Perfect for anyone. The owners are very nice people. We called last minute…read morebecause the place we were going to stay wasnt for us. They let us see the room before we agreed to stay. This place is clean! And the rates are perfect. It's location is great they have back water jacks right across the water, that place is fun! Nice little beach to swim at and a dock to jump off!! I have nothing but good things to say! Would stay again next year!!

Just average. It is a average resort, and is not to heavy on…read morethe pocket book. Would maybe explore other places before returning again. Staff was helpful. Beware to not go to Jeffery's Prime Rib and Lobster. It was a very poor decision. The owners will threaten you if you leave a bad review or below average review.* Jeffery's Prime Rib and Lobster tastes like salty dog food, perhaps gourmet dog food may taste better. Standby.* *(Based off of my opinions)

I was shocked by how gross the room was at $300 per night. We actually requested a new room as soon…read moreas we walked into the first room. Unfortunately, the second room was just as bad. It's really too bad because we were excited thinking it was going to be nice based on the photos in the website. Those photos are very deceiving. I would never stay in a room like this as it was worse than most roadside motels, but it was $300 per night!

Moving from the Lake. Stayed down here our last night. Really good space to park a 26' Truck. Staff…read moregoes out of their way to make sure that you are comfortable and have all you need. I would stay here again.

It appears the owners have a vision for this place to be a family focused stop with ample fun…read moreactivities. They absolutely succeeded. We enjoyed the indoor and outdoor water slides, something you won't find hardly ever. We played putt putt golf after. The entire perimeter of the property is dedicated to fun activities for kids. You can tell it is family owned and they take pride in it. From the fully stocked pool towels, the spotless rooms, the clean fresh scent everywhere, and the well maintained facilities and amenities - nothing here has been allowed to slide. Everything is open longer than other hotels, the service is fast and friendly, outside is well lit and spotless. Chain hotels around here charge more, and offer much less. I highly recommend!

This was a return visit for my family and friends, and it was a super fun experience. We all rent…read morenearby condos, and this place offers several great amenities. In addition to the outdoor area, there's an indoor pool with a hot tub, sauna, and steam room. They also have indoor pickleball and tennis courts, as well as an outdoor playground and a basketball court. The biggest letdown was the gym and weight area. It has no usable free weights--just a few treadmills and a pull-up bar--which is an area that could definitely use improvement. That said, with the variety of facilities on the property and the affordable, nearby condos, this was still a really cool spot overall. I will be returning!

Romantic Get Away, Girls Weekend, Family Fun...the Knolls fits the bill for any and all weekend…read moreadventures. This complex is easy to access via water or land. The Knolls is situated on a hillside giving the individual condo units beautiful lake views. There is even main channel lake views from the tennis and basketball courts. Individual Condo Units can be rented through the property owners directly, VBRO, Home Away, or through the Knolls main office. I highly recommend contacting property owners (like Alison N.) directly or using Home Away or VBRO. I have stayed at the Knolls many times and each time I enjoy myself more and more. Message me for exact unit information if needed. So many new and fun things are happening at the Lake! Come make memories that will last a lifetime here at the Knolls.

Came here for a mid-week float trip. Very quiet & well kept resort, everything extremely clean. We…read morestayed in a cabin, which had everything you need to cook nice meals, freshly washed linens & extra blankets. Beds are full size cots, which are uncomfortable but is in line with the camping experience. Went on the 6 mile float trip, our first time doing a canoe & taking our dog. Very relaxing river, only had 1 dicey moment with some tree branches. Saw bald eagle nests, & a bald eagle fishing in the river right in front of us. Met great people on our trip, great convos. We had lunch on a rocky beach. The beavers running around the property were funny to watch. Had a great time, very relaxing. Highly recommend, would come back.

Beautiful, clean resort! Got here on a Tuesday Very quiet…read moreand peaceful. Had the pool to ourselves. Super friendly staff. The place is very well maintained. Fire pit, grill and pic nic table at each site. Bugs are minimal. Lots of big shade trees. I've never seen a prettier, cleaner shower house (although small). That's okay. I'm not looking for a crowd

Improved a number of things here, but sadly still a lot of room for improvement. Fitness center is…read morea joke with mostly very aged fitness equipment. Need a full work over! Rooms okay, but still lots of leftover issues, like the sliding door was loud, hard to open and really worn out. Bathroom aged! Pools nice but inadequate for the size and numbers here. Lawn chairs at the pool hurt my back with a bar in the middle of the chair. Showers dated, linen was good, no safe in the room. Food overall was good. So lots of issues a lots of good, keep working to improve this old relic!

A wasp on our balcony ruined our vacation. My mother wanted the balcony we saw in the online info…read more What we got was a tiny balcony with a wasp that was determined to get into our room. The hotel sent up maintenance with a can of something and he sprayed the door. After he left the wasp came back. They moved us to another room. This balcony also had a wasp. The walls of the room are shockingly thin. There are a lot of children at tbe hotel and next door to us was a little boy, maybe 5, with his parents. They were very loud. We heard sounds, screams we should never hear in a $350+ room. Also there's problems with the air conditioning. It turns on or off and u can keep it at 67 degrees for the air or it switches to heat! The TV doesn't change channels and the volume is preset.