We could not be happier with North Coast. We are on our 3rd kid receiving orthodontia and wouldn't…read morego anywhere else. Every single person who works there will give you a smile and great attention. Both Doctors are very thorough, thoughtful and extremely good at what they do. We've had expanders, rubberbands, head-gear, braces, Invisalign and retainers between all three of my children. They are experts at all!!!

Are they Expensive -Yes Is Staff Polite - Yes, but with used…read morecar sales men like sales tactic. A lot of fast paced speech. A lot of smiles. You're gonna feel some pressure to sign the day of consult. You been warned. Keep shopping the 200$ savings isn't a deal breaker to stay. Is Scheduling easy- Not exactly Are they open Friday- No Open weekend -No Is there more than one location- yes. But not open daily.- this is where I'm upset! We are in our first year of treatment. And we have always had to commute 40 minutes or more when we were living on the mountain. The office does get bent out of shape if you are late. We chose NCO in anticipation of their Scott's Valley office opening. 20 mins from home! Great ...Well That took longer than expected. So yeah, I felt misleaded. Then to find out they don't operate the SV location M-F Because they aren't not open on Friday at either location. We have now moved a little farther away and To make an appointment we are looking at weeks for SV openings that work around school and work schedule. Or now w traffic. Deal w 2 hr round trip commute to Capitola. It's great to see the practice growing, but it's apparent they BIT off more than they can CHEW if they can't operate both facilities. My other complaint is I've never met the Orthodontist working on my child. (My Experiance working w interventional doctors for over a decade. They don't come out to talk because they are on the next patient $$$) They never came out to meet/great me. Not Once! After reading some of his reviews and he seems brash- I hope not- Just do your job correctly! So far my kiddo's smile is looking better. So I have extremely mixed feeling about this business.

I came in for a consultation to get my son braces. The place is pretty chaotic and unfortunately I…read morebrought both my kids. The crowded and small waiting area was too much for me during covid so we waited outside. I'm fairly certain that they forgot about us as thirty minutes after out appt time i went and asked for an update On when we'd be taken back. The long wait was annoying but not a deal breaker. Dr Hedrick asked me to sit in the seat in front of his computer to show me some scans. Ok, most places have a patient review monitor to avoid any HIPAA issues. But then he asked why I came there and I explained that my spouse sees him. He then typed in her name and brought up her entire chart in front of me. Talked about how she was over due,ran through his findings, and treatment. He proceeded to go through her entire chart with me! Did he get any HIPAA training? I was shocked. I had hoped that he would have realized his mistake and apologize but this didn't happen so we rushed out and went to a competitor.

Dr. Hedrick & team are awesome! They always make sure everything is on track and are all very…read morecaring and efficient. I got my braces on and off here, and I'm currently enjoying the retainer life with only occasional checkups.

Excellent dentist, very good communication, restorative tooth care, her office has a wonderful…read morehygienist, very happy with the doctor and her staff. High tech, excellent follow-up, she makes her crowns in office, same day, in most cases. Returns telephone calls, good office hours, goes the extra mile to do excellent work. Takes many insurances.

Best dental care I've ever had--and I'm 78! Stunningly competent, careful, prompt, solicitous, and…read morefriendly. This goes not only for Dr Konopka, but also for each & every one of her staff. Just a fabulous organization!!

My dental cleaning with Jacquelyn felt rushed and impersonal. She did not introduce herself at the…read morestart of the appointment, and there was very little communication throughout the cleaning. Instead of asking me to open my mouth, instruments were often placed directly in front of it without verbal instruction. The entire cleaning lasted approximately 15-20 minutes, which felt brief and hurried. The flossing technique also felt improper and rushed. When Dr. Oster came in, he did not introduce himself either. He immediately tapped on my front tooth and stated that a nerve had died, then pointed out yellow discoloration that I had never previously noticed. He commented, "Well now you will, especially in pictures," which felt unnecessary and unsettling. I still do not see the discoloration he described. The conversation quickly shifted toward cosmetic treatment options and ways my dual insurance could be billed. The focus felt more financial and cosmetic than educational or patient-centered. I left feeling self-conscious about my teeth and uncomfortable with how the interaction was handled. Based on this experience, I would not recommend this office to others seeking attentive, communicative, and patient-centered dental care.

Amazing dentist, Dr. Nathan Oster. Has been great gental…read moreprecise with technique and my teeth look amazing!

Started my treatment almost 2 years ago and I love how my teeth are coming out I like how…read moreprofessional and friendly everyone is the doctors are super nice. They are going above and beyond to help me get my braces off before I leave the country. they do everything for their patients. I recommend this place for people that want to get braces the right way and professional way.

Worker Angelica is so rude and unprofessional gets mad if you can't make it to appointment or…read morechange it also sits and eats while helping customers. Bad experience

Dr Leung is the absolute best and her staff is amazing! Getting Invisalign here and I've only had…read moregood experiences. Definitely recommend them. I also see her husband Dr. Kong at a different clinic for regular care who I also recommend. Great offices 10/10.

Dr Leung and her team are amazing! As a dentist myself and having worked with her in the past, I…read moretrusted her fully when it came to my own son. She treated my son for the first phase of his ortho treatment which was a little complex. Dr Leung has a conservative approach and doesn't just focus on the teeth. Instead, she considers the growth of the jaws and other factors. On top of her clinical excellence, she is super sweet and so gentle. Her assistants are also very kind. The one that helps my son often has conversations with him and makes him feel so comfortable (e.g. she remembered him adopting cats several months ago and was asking him about it.) The same is true with the front office ladies who are so kind, professional, and accommodating. I cannot say enough good things about my experience with Dr Leung and highly recommend them both as a mom and a dental professional.

Dr. Kong and his Smile Crew have continued to give me excellent patient care. Dr. Kong is superb…read morewith exceptional patient service! I have always received excellent treatment. His upbeat, charming personality and positive energy instantly makes you feel relaxed, knowing I'm in exceptional care. He is remarkable to remember everything about me. Amazing. I appreciated the options given me regarding my dental care. I live on West Santa Cruz and it's well worth the few miles to his office. The Smiling Crew may have all their PPE gear on but one can feel their warm smiles. Thank You!

Completely agree with Mochi B. Wonderful dentist, staff and office. Five star all the way, I would…read morecommute here if I didn't live so close. Bedside manner is the best I've had.

Called 3 times, left voicemail and nobody got back to me. Very rude office staff, not helpful…read more Looks like I was bothering her . So unprofessional

After we paid Dr. Connolly 7k, my daughter went to get her retainers and she was treated like a…read moregarbage by Dr. Connolly yelling her in front of other patients and his staff. Also Dr. Connolly can be races tours Latino population. We went to another place where we feel welcome.

Wouldn't recommend this office or come back for any treatment in the future. This is the 2nd time…read morenow that they can't accommodate my daughter's dentist appointment. Front desk staff is not nice at all! I'm sooo disappointed!!!

Very dissatisfied with the front office employee…read more Earlier today, the front-office employee was rude, unprofessional, and disrespectful. Her customer service was terrible, and she did not show or seem to have any compassion for my situation. She was impolite, hurtful, mean, and a bully. My family and I have been coming to this office for many years, where we've even recommended others. But this employee was very rude, and she needs to stop treating customers that way. She never apologized, seemed to have a big ego, and was a hothead. Animous parent

I have nothing but great things to say about my treatment at Dr. Ronconi Orthodontics. I have been…read morea patient of theirs for many years, and every single time I am in the office, I am always treated with the utmost care by Dr. Ronconi and his entire staff. I wholeheartedly recommend anyone in the Monterey Peninsula to choose this office for their orthodontic needs!

La mejor inversion. Así se va viendo The best investment. This is how looks so far. 1st phase…read morealmost done