Very honest and trustworthy! Really hard working to get the job right for the customer! I would…read morerecommend this company if you want the job done right! Ty!

TJ and his wife were really nice and they tried to find the access to the problem. Unfortunately…read morehis snake broke and the motor wasn't working so he's ordering another one. They tried though.

DO NOT USE THIS CO. Installed door in Feb 2025. They made a mistake with the window design. Still…read morehave not fixed it. Door started having problems 3 mo ago, now has stopped working completely. Todd will not respond. Horrible customer service!

my shop garage door cratered on me this past Friday evening. I immediately called overhead doors…read moreand talked to Ms. Kayce, she is very professional & calming. she scheduled a technician (Patrick) to come out the following Monday morning and evaluate the damage. Long story short, my garage door was back up and operational in short order. Great customer service and very reasonable prices!!!! Thanks to all involve.

This is currently Crain - Ponthieux Companies. We did a lot of research and digging before we found…read morethese guys. They are amazing people and well worth the investment! We had an addition added to back of our house and they were very friendly at all times and very clean after each work day. My wife and I are very happy with the outcome and have made personal friends with both of the owners James Crane and Shane Ponthieux. We stay in touch even a year after completion. Please give them a call....its worth it

My experience with RSM Moving & Labor was far from perfect, but not terrible. They did fulfil their…read morepromise, but they raised the price, on something that wasn't mentioned before the move. I was going to move myself. I had help lined up where I was moving to, but needed loading help. I found this company on movinglabor.com. They had only been hired 2 times, but I gave them a call. I actually had to reserve them before movinglabor.com gave me the contact number. The fact of driving a 20ft UHaul with my truck behind it on a trailer was daunting to me. Especially since about 15 miles of the interstate was under construction, and had concrete barriers on both sides, about 2 feet from the lines on the normal interstate. I mentioned that to Robert when I was talking to him and he said that they would drive the UHaul to my location and unload it for me for additional charges. We discussed the charges and I agreed to them. He threw in extra charges that we hadn't discussed. It was about $130 more, so not really a big deal. When I went to get the UHaul, they of course wanted to know any additional drivers. Robert used his wife and she was added to the contract. One of the movers went with us along with Robert and his wife to pick it up. It was supposed to be a local pick up in Lake Charles, but they changed it at the last minute to Opelousas, LA. That was about an 80 mile drive, one way. Part of the extra charge was $30 to go pick up the truck. The other $100 was for additional fuel after I paid to have it filled up on the way back to Lake Charles. It was $50 even and he said that it only was at half full. I don't know if he actually filled it up or not, but what could I say? I know that the trucks don't get the best gas mileage, but it was a 264 mile trip. They left the truck for me to return and towed a vehicle on the trailer that I had reserved for them to get back to Lake Charles. The time that they would arrive kept getting pushed back. Robert never called me to advise me of this. I can say though, that he always answered his phone. I never called him that he didn't answer and update me on the progress. The point being, he should have called me. I shouldn't have had to call him. His wife didn't hesitate to call me the next day about every hour starting about 8:00am, to tell me to go online and pay the rest of the bill. I guess that they wanted me to pay the rest of the bill before I returned the UHaul. When I returned the UHaul, the office was closed. I had to put the keys and paperwork in a drop box. The next morning, I had a charge on my credit card for $101.39 for extra mileage on the truck. I don't know what they could have done with the truck. Robert asked me if I had bought a lock for the door. I hadn't. He suggested that I go get one and keep the keys myself. That act made me feel good about him and gave me confidence that I had made a good decision in hiring his company. Since I had the keys to the door of the truck, I can't imagine how it got the extra mileage on it. He did say when I called him that he was helping someone that morning (like he was helping me), so the only thing that I can imagine is that he rented a UHaul trailer and used the truck to pull it. When they did arrive, the lock was still on the door. Everything arrived safely with the exception of my Duncan Fife dining room table. It was busted to pieces, literally. I called Robert and told him about it. He stated to me that he had told me that it wouldn't hold much weight. I don't recall that, but even if he did, I would think that he wouldn't have put that much weight on it. Also, his wife wasn't driving when they arrived; she wasn't even in the truck. The other person that went with us that wouldn't give his ID as a driver was. Overall, they did what they said, but it was questionable at different times. They also never refunded the extra money that I was charged on the UHaul for mileage. Robert has a chance to be a great company. He just needs to handle things better.

OK so we scheduled movers, however we were stood up. So we decided to try this company RSM we let…read morethem know it what happened and Robert immediately had Rob meet us at our location. Once he got there and assesed the situation he went back and got a dolly and a second person to help. They went above and beyond to help us and the rate was reasonable compared to what we were quoted from the other company. Coming from out of town to get my mom's stuff moved they were a great help. Would definitely recommend them.

They are professional, friendly, and punctual. I have been using them for years and would…read morerecommend men them without reservation.

Replace a customer provided water heater in attic…read more Watch out for their excessive hourly rates after the initial hour. They provide excellent service, on time, professional. They charge fairly normal for the FIRST hour $120 (Feb 2012), along with parts charges and even an additional fuel surcharge. But they charge the SAME rate for every hour after the first hour ($120 for any hour) rather than charging a normal, average charge for the subsequent hours. So the $120 is far and above any national, average hourly rate for licensed plumbing after the first hour. Even after a request for a review of the price, they insisted that this was their normal hourly rate, for any hour And your bill will not itemize the charges. You have to ask for an itemized bill, which you will get.

Start to Finish (Eddie Hebert) Started a kitchen remodel at my friends and 6 mo. later just quit…read moreshowing up. Very poor work quality incomplete and very unprofessional, many days of not showing up even after text and call that they where on their way. Sub contractors asking to get paid because Eddie was not paying them. All of my input can be verified by text and pic. He may be a nice guy but he is no cabinet builder. He has the Start part down pat it's just his finish and poor workmanship. I'm sure he will blame his crew because he only shows up part time. My comments are being posted because no one should take advantage of a woman and a senior citizen trying to better their home. I see other positive post that appear to have been completed during the same time frame I hope others might step forward. My friend now need another contractor to finish someone else's mess.

Very pleased with there work. Eddie and his guys are very professional and down to earth they are…read morealso very affordable and easy to work with.

These people are very helpful! Mike is a great communicator…read moreand they make sure their customers are taken care of.

Just went into this place to start planning my metal garage. I was ignored. I tried to ask…read morequestions about how to get started and if they had paperwork I could look at (like colors and configurations) I was given a pamphlet that was basically a glorified business card and ignore there on after. I stayed for a few minutes more to look at the different colors the metal can be coated in then left. Please security metal roofing get it together. If you didn't want my business or you thought I was a waste of your time you could not have been more clear.

I absolutely love the professional services I received and would recommend this company to anyone…read more 5 star rating

They are really good I would recommend them to anyone very professional powerful they are…read moreexperienced qualified they get the job done