Can't say enough good things about them! Customer service is amazing. Always there to help out…read morewith products, service, and/or just questions. Family owned and operated local business that truly cares about you. We have been calling on them for years for all our spa needs. They always deliver exceptional customer service and go above and beyond to make sure you are completely satisfied. Highly recommend giving them a call!

Great job with helping me. Haven't seen customer service like this in a long time. They helped me…read moreget set up with the right information even though I didn't buy a spa from them. They understand that with good customer service they will earn my business though other purchases. Great job guys and keep up the stellar work.

Wow. Just wow. Russell Zimmerman has serious issues and Imma pray for him…read more Last week, my husband and I stopped in to Nationwide based on a recommendation from our contractor. We already had flooring in mind and they had the exact style we wanted. The store is incredibly small so the 3 customers in the store working with salespeople made me feel like a sardine stuffed in an undersized tin can. Anywho...one of the salespeople found a moment and really that's all we needed her for since we knew exactly what we wanted. We showed her what it was and asked for a quick estimate based on the overall area of our kitchen (which is obviously an overshot based on cabinets and whatnot). She gave us the estimate and set up a time to come out and do exact measurement for a more accurate quote. Great. The gal showed up for the measurements, took them and was on her way in a timely manner. 5 days later we received the email with the estimate based upon her measurements. As I'm looking over the estimate I see that it's higher than the original "over-estimate" based on the total area. I also see her original note says the price is 6.50/sf and the new "official" estimate now has a price of 7.75/sf. Naturally I reply to the email questioning this information and asking for an explanation for the discrepancy. I wondered if I was dealing with inexperience, a con job or just a lack of communication. Wellllll...moments after sending my reply email, I get a call from Russ, who introduces himself as the owner. Great! I am about to get an intelligent explanation and gain some understanding! No. Not at all. Russ straight up just started demeaning me, asking me "How long have you professionally installed flooring?" What?! I immediately put him on speaker phone (since I couldn't finish a sentence) so my husband could hear this man. We stared at each other, eyes and mouths wide open. He literally went on and on, around and around, basically saying the same thing again and again and yet not explaining the discrepancy. Within 2 sentences of my call, I absolutely knew we would NEVER give our business to this company. He may be used to scamming innocent unknowing folks, but I am not one to take it without question lying down. No Sir. Not today or any day Russell Zimmerman. I have kept my personal opinions on Holly (the lady that helped us) out of this thus far, but from meeting her in the store I had doubts on her experience and I felt uneasy about her knowledge (or lack thereof). My husband and I both wondered after our initial meeting in the store if she had been drinking...seriously...she reeked of booze, but I was willing to shrug that off and told myself maybe she was chewing some weird gum that was causing the smell. But either way, she did not leave me feeling confident or sure of any part of the situation. I honestly wondered if she even knew how to measure. I guess my intuition was spot on and I should have moved on after 1st walking into that store. Anyways...I wish you luck should you choose to give these folks your hard-earned money. At the very least, check your numbers. All my best to all of you. God bless.

I have been to this store countless times to take samples home and find the right tile because I am…read moresuper indecisive, and every time I go there, they are very welcoming and very cool with customers taking samples home. We felt really good about doing business with them. Would highly recommend them!

Very poor customer service. We had some issues with our house washing and can't get any one to…read morecall back. We have probably called 10 times and no call back.

Great job washing shed and house. Ben was fussy and the end product looks amazing. My neighbor…read morestopped to get info to wash his house. B. Bauer

My LL uses these guys . I don't know if he pays as he goes or has a service contract with them, nor…read moredo I care. Whatever the case , they are obviously incompetent. I've just had my third service call in a month after multiple cold nights without heat. It took three visits for the last joker to order parts....which apparently take days to get.... IF YOU WANT PROFESSIONAL SERVICE THAT GETS IT DONE I SUGGEST YOU GO ELSEWHERE. YOU HAVE BEEN WARNED

We called for a check on our noisy furnace. The office gave us an appointment for Monday, but then…read morewe got the opportunity to move the visit up by 4 days. Rich, the service man, was great. Told us about the furnace issues and didn't try to up-sell us with repairs we could do without after we decided this was the time to replace the unit. The report on the service call was very professional and complete. Josh was quick to reach out and make an appointment to come meet with us. Very Happy.

Jason's response time to our request for estimate and replacing a leaking toilet was amazing! Dave…read morewas excellent, and quick to get the job done right. Thank you for all the years of great service that we have experienced with your business, we'll continue to refer you to all family, friends, coworkers and clients! HIGHLY recommend!! Judy M.

Received call was told they would be here in about 15 minutes. Aiden arrived and in less than 5…read moreminutes had water heater running. Milked out time by calling his boss (Cody), putting it on speaker phone, saying "I hear a hissing sound, I should stay and check it out, right?" Heater was out for around 18 hours, so of course it will sizzle when starting up again. Done and out door in 25 minutes. Sat in driveway to next 10-15 minutes. Was billed $237.38. Drive time of 30 minutes, an hour for labor and a additional fee of $48 to bring their first hour fee to $168 (per Cody when asked on phone). So drive time is charged at $118 an hour, pretty expensive drive for me. When we called about price of bill Cody said he would check Aiden's GPS in truck and get back to me, been 3 days, by tomorrow, since after 8 p.m. today. We will not be using Tweetgarrot again. Aiden even told us that the head company does not bother them because they make them so much money. Guess now we know how now.

Be aware of the heater cleaning special they run, it's a scam. It's nothing but a way to get into…read moreyour house to sell you a new unit. Very disappointed with these scammers and no way would I consider using them for any service they offer

Erv Smith has provided our yearly Service on our Furnace & A/C Units for the last 10 years. This…read moreallowed us to get 24 years out of our old Furnace. When our Furnace went out on New Year's Eve evening, Erv Smith responded within 30 minutes and after a lot of work got the furnace operating again to get us through the holiday. They even provided us with 4 heaters in case the Furnace went out again. I worked with them on several bids and had them install a new Trane 97% efficient Unit on January 5. The installer team was great, cleaned up everything and hauled away our old Furnace. Over the many homes and years, we have owned in 6 states around the USA, I have had to install 5 furnace units. This is my 6th and by far the best installers and Erv Smith Service Company is the easiest and best company I have had to work with over the years. Thanks to a great team at Erv Smith!