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    Recommended Reviews - Pollos Sinaloa

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    Photo of Susana I.
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    4 years ago

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    McDonald's - BBQ crispy onions 6/2023

    McDonald's

    2.0(4 reviews)
    15.8 km

    Como que no tienen ganas de trabajar o dar bien el servicio aquí…read more Para empezar duraron un buen rato en decidir quien de las 4 muchachas paradas me iba tomar la orden. Con muy pocas ganas una me tomo la orden. Ordene 3 happy meals. 1 con extra nuggets y un café. Cuando llegó la comida Me faltaron nuggets y fui a pedir los que faltaban. Con una carácter me pidieron el recibo (no había problema con eso) se lo enseñé, y muy ruda me dijo "mira solo fueron 6". Ya a este punto le contesté igual de ruda "si te fijas ahí están los extra nuggets". La que me cobró le confirmo que si pedí extra, y de muy mala forma casi me aventó una bolsita con extra nuggets. Llegue a escuchar que a otra señora la faltaba parte de su orden. La única razón en que les estoy dejando una estrella es por Valentina. Ella si es buen ejemplo en dar excelente servicio al cliente. Apesar de hacer la limpieza, ella era la única que saludaba cuando entraba gente, vino a nuestra mesa a preguntar si nos hacía falta algo, hasta me trajo más café. todas las demás, literalmente nomás paradas hasta en el teléfono en plena vista.

    Good grief I have never in my life been more confused then ordered simple McDonald's. Why not…read morenumber your meals keep things simple. They ran out of soda, then flipping say we don't have soda don't say " we can't serve soda only juice" who the hell words it like that. Spending. 15 minutes trying to order the most basic food items was just a nightmare.

    Photos
    McDonald's - Valentina haciendo de todo!

    Valentina haciendo de todo!

    McDonald's - Club house two pattie 6/2023

    Club house two pattie 6/2023

    McDonald's - Outside 6/2023

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    Outside 6/2023

    Wendy's - Dry ass Spicy Chicken Sandwich

    Wendy's

    3.0(17 reviews)
    10.7 km
    $

    I ordered the spicy chicken sandwich combo and it was horrible!!! The chicken was flat as a board!…read more Dryer then hell! Literally DRY! The service was disgraceful! No customer service. This person was in a hurry to get the order out and immediately closed the window right after handing me my order. I didn't even get a chance to ask for napkins. When I looked up at the window it was closed and the person had walked away. I was so hungry only reason why I took a few bites. Trash! What happened to Wendy's! I remember ordering the same meal and the chicken pieces were huge and juicy! It's gross and not worth the time or money! I ordered the Spicy Chicken combo and my little girl ordered chicken nuggets and fries which were also dry a total of about $30 bucks! I don't mind paying but this is not, ok. Do not go to this Wendy's! Very disappointing! The staff lack customer service skills and the quality of the food sucks even more.

    Today 04/28/25, I made a stop at one of my nearby Wendy's locations in which I have been coming for…read morethe last 4 years due to being close to my work. I placed an order for a biggie bag.  The cashier did not ask if it was for dine in or to go. When my name was called, I told the employee it was for 'to go.'  The employee named Cesar began to mock the casher saying it was her job to ask.   I told Cesar its okay, just please give me a to go bag and I got it.  He proceeded by saying he's got it but very aggressive on handling my food.  I again repeated myself , "please stop touching my food, I got it."  Cesar did not listen to me after several attempts of asking him to stop.  In the process he used his bare hand/fingers on handling my fries and specially the nuggets.  The burger was wrapped so it did not matter. At that moment, I told him to please give me another set of nuggets and fries since he touched them with his bare hands. Rather than listening to the customer's request (me), he then stated that's how we handle them , with our bare hands en quote.  I said, that's not how it's done, so please give me another set of nuggets to replace the once you touched. While attempting to replace my nuggets, he kept on mocking me and making fun of the situation.   So I then asked for a manager.  A manager named Joselyn came out.  I tried to explain to her what happened but she did not handle the issue very well.  She proceeded like it was not a big deal.  She replaced my nuggets but at the same time she allowed Cesar to continue to mock me.  Instead of removing him she allowed him to mock all the way to the end, I've never had this type of incident happen before at any restaurants or fast food places.  Wendy's cannot allow an employee to unsatisfactorily handle food like this , admitting in front of everyone 'that this is the way'.  The employee in the customer oriented business cannot mock a customer in the presence of a manager.  A Wendy's manager should know better on how to better handle situations like this and must treat this seriously.  Having an employee continue to mock a customer is not leadership. I hope this email finds someone that cares about your company as I expect both Cesar and Joselyn to be reprimanded.  As this is not Okay at any level..  On my way home I lost my appetite for the food I bought as it was very bothersome having this experience. I routinely eat at this location alone or with my employees/contractors and friends at least once or twice a week.  I demand for something to be done, as this is unacceptable to any valued customers.

    Photos
    Wendy's - Dirty

    Dirty

    Wendy's - This Wendy's is located inside a Pilot Travel Center

    This Wendy's is located inside a Pilot Travel Center

    Wendy's - This Wendy's is located inside a Pilot Travel Center.

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    This Wendy's is located inside a Pilot Travel Center.

    Pollos Sinaloa - rotisserie_chicken - Updated May 2026

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