This venue is beautiful, and I was happy to have my wedding there. However, the
Caretakers on the day of the wedding force the groom or bride to pay them from £40-£80 with no receipt to put the tables away, which they are supposed to do anyway. Also Hiring the whole building is pointless as they show people around during your allocated time and literally dont care about any complaints. I have spoken to several people who didnt know that the caretakers shouldnt be asking for money and have given it to them.
They tell you if you dont pay them they will take it from your deposit, which they wont as it doesnt go to the hall it goes in to their pocket. They have also in the past told outside companies to pay them if they want recommended for work there,
They are shameless and shouldnt be anywhere near the Burgh Hall especially since its a non profit charitable organisation!! If they have done this to you contact the OSCR paying over £1200 for a hall, chairs and tables is bad enough without having to pay extra for someone to move them back at the end of the night. RIDICULOUS read more