Well, I'm definitely proud to be the first to review! My doctor is Lynnea Carstens and seriously,…read moreyou gotta love her! I also want to mention that the staff is always so nice to me (so far) and they're of help when I need it.. Especially when I needed a doctors note from another day that I went in for a check up and they were able to provide that. I love how waiting area is always clean and actually very quiet. When I first went there, that isn't what I expected at all.. Only because the media loves to perceive a gynecologists office as a hell hole with a bunch of annoying pregnant women but nope not that the case at all. I also love that I'm never waiting a long time to be seen unlike the regular doctors office where I'm waiting 20 minutes because the doctor is taking his/her sweet time. I hope I'm living in the area even after marriage so Lynnea can be my doctor through pregnancy. I've become so comfortable with her (she just makes it so easy) and it'll take a while for me to become comfortable with another doctor if I ever move. If you're in the Suffern area and seeking an awesome OBGYN, see Carstens! On Sunday, I discovered a lump, Monday she was able to see me AND scheduled an appointment with a breast specialist right then and there and that breast specialist is very booked. She prioritizes health, that is so important!

Let me first say that dr polio is wonderful, kind, soft spoken and caring…read more That being said, the office is run terribly and the new management has not changed that. The office staff is nasty and rude and it is impossible to make an appointment. Each time I am tempted to go elsewhere. When they send you an appointment card and you call, the appointments are already booked and the books are closed. When you call back on the supposed date , they say call again in another month. This goes on and on...The actual date may be 6 months after the initial attempt. Oftentimes, they ask you to leave a recorded message and no one calls back. This is no way to provide health care. If you are a new patient please go elsewhere.

Doctors are good, you see them for about five mins even though you wait over an hour and half for…read morethe staff to put you in a room. Front desk girls are okay, kind of come off a little rude which upsets me. Had some pretty bad experiences here. Genuinely after switching drs and speaking with my new provider. I came to the conclusion that this place was just trying to get money from my insurance company, I would get letters from my insurance company for every time they charged something. They also try to upsell you on vitamins for over 100$+ and on other things. I had family members who went here and also left due to some of the experiences they had.

Customer service could be improved. I didn't feel very welcomed, and the call felt rushed. Phone…read morecalls end abruptly without a polite or caring closing. I was hoping for a more warm, caring, and reassuring experience when it comes to care for my baby.