1. Pollard Professional Hearing Services

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Macon, GA

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Pollard Professional Hearing Services

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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12 years ago

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The ENT Center of Central Georgia

The ENT Center of Central Georgia

2.5(14 reviews)
3.8 mi

I noticed it has went down hill for a while, I ended up waiting in waiting room for a while until…read morepulled to exam room. Informed by a sweet petite manager with a unique name btw. Winter informed me that provider was in surgery still, informed me I could see PA without any wait time. she heard my concerns, and even helped me with my children and helped me feed my newborn when I was dealing with my other two toddlers. she was very helpful and sympathetic. kindness comes a long way. before I even was addressed by her I couldn't help notice that she was the same staff member helping and elderly patient in the waiting room to get up to use the bathroom. she changed my mind about the frustration and lack of compassion I've experienced for months. willing to stay a patient here, if mkre people could be like her.

RANT FORTHCOMING!…read more The ENT Center of Central Georgia Warner Robins office is the WORST!! Twice now I walked out of that place due to excessive wait times. On Tuesday, I showed up for my 3:40 appointment in plenty of time, and after an hour and a half in an exam room (not once did anyone check on me), there were still three people ahead of me at 5:30. I rescheduled for this morning at 10:30. I showed up today and the waiting room was packed. People were actually standing because they were not enough chairs. I asked the front desk person, "how long is the wait?" And she said "it's going to be a long wait. If you would like to reschedule, our next available is not until January". Are they kidding me? My time is more valuable than that! I called and left a voicemail for the practice administrator (I'm willing to bet she never calls me back). There has to be something better than this.

Pollard Professional Hearing Services - audiologist - Updated November 2026

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