I had my first encounter with Polk Veterinary Care last week when I had to bring in a critically injured baby kitten that was abandoned on my doorstep. I have to say I was blown away by the compassion and kindness shown to me and the precious baby kitten. I had spent hours trying to get the local vets office to help and then even contacted animal control for assistance all to no avail. I was advised, by said local vet, to call Polk Veterinary Care instead since our vet was "too busy and booked up with appointments" to help me with my emergency. Not to mention what the cost would have been, I was floored! When I called Polk Veterinary Care, the sweet lady immediately said to bring the kitten right on in, no questions asked and no appointment needed. I rushed over and the sweet receptionist met me at the door and promptly took the tiny pitiful kitten from me to be helped and all with no charge. When I asked about how much it would cost, I was told not to worry about it! I immediately teared up not only bc I felt bad for the kitten but bc I KNEW right away their office genuinely cared for helping animals and not trying to make a dollar. The kitten was maybe a month old and had an open wound in its abdomen with maggots infested in it. I knew it would have to be euthanized and I was heartbroken but the kindness, empathy, and care shown towards the situation by the sweet staff at Polk Vet made ALL the difference in such a terrible situation. My husband and I have decided to switch vets now bc of this experience. I have told my friends and family and several of them were blown away too and have mentioned switching as well. It is so nice to find people that truly care for helping animals and people over trying to make a profit. read more