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    Polk Pick-It-Up 6

    1.0 (1 review)

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    7 years ago

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    Brookshire Brothers

    Brookshire Brothers

    1.3(6 reviews)
    2.4 mi
    $$

    These people are so stupid the front desk lady had sent me into the card section so I can get an…read moreenvelope that's all I needed was just 1. I grabbed one and went to checkout they said where is your card? I don't need a card lady all I asked for was 1 envelope then proceeded to say she can sell me one for .22 like why couldn't you tell me that the first time I asked for one!!? She was looking at me like I was dumb for just needing 1.

    We have been going to the Brookshire Brothers on Chestnut since we moved to Lufkin. The store is…read morevery clean and we enjoy the Deli foods especially the roasted Chicken. We drink alcohol-removed wine and we were glad that the wine shop was willing to order alcohol-removed wine for us since they do not stock it. Each month we order cases of wine from Jill in the wine shop. When we picked it up our wine each month, Jill would have to get a manager to approve the 15% case discount since the wine we ordered was not in the system. After doing this for three months, Jill informed me that Corporate Headquarters had decided that alcohol-free wine was a grocery item and was not eligible for the wine case discount. This decision stuck me as odd since the product is wine, it is produced and sold by Sutter home and although it is alcohol-free, is age-restricted for purchase. I feel that this arbitrary decision by Corporate staff is discriminatory to those of us who choose to consume wine without alcohol by only giving a discount to wine with alcoholic content. The decision seems quite contrary to the stated corporate goal of providing for the needs of the customer and the community.

    Polk Pick-It-Up 6 - grocery - Updated May 2026

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