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    Pointe Breeze Apartments

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    12 years ago

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    Chestnut Village Apartments

    Chestnut Village Apartments

    (3 reviews)

    I'm sharing my experience so future renters can make an informed decision…read more From the beginning, my experience with this property management company felt unsettling. I was placed in an apartment I did not inquire about, despite the unit I originally wanted being available within my desired timeframe and later rented to someone else. The situation only changed after I disclosed my emotional support animal, at which point I was told the unit I was placed in was my only option. Given the timing, I felt pressured to proceed. Throughout my tenancy, communication was one-sided and often hostile. I received threatening emails regarding noise complaints but never a phone call or attempt to resolve issues directly. When concerns were raised on my end, responses were minimal or nonexistent, despite email being their preferred method of communication. I was charged for a plumbing issue after a storm, where a small piece of debris was reportedly found in an exterior sewer drain. My unit was not affected, no proof of a blockage was provided, and the item in question was extremely small. I paid the charge but never received clarification when I questioned it. I was also charged a late fee for rent paid on the 8th--my first late payment--despite clear communication and efforts to resolve it promptly. Through conversations with neighbors, I later learned similar fees had been waived for others, which felt inconsistent and unfair. During move-out, I was charged for additional days despite being fully moved out and was asked to return to remove minor items. Even after doing so, I was still charged for insignificant items such as water bottles and socks, which felt excessive and nitpicky. I received less than one-third of my security deposit back. Charges included carpet replacement for carpet that was already two years old and due for replacement, and a sink replacement due to silicone failure. The sink itself was in excellent condition. No receipt for a new sink was provided--only a screenshot of an Amazon listing. When I requested proper documentation and clarification, I was told all further communication must go through an attorney. Unfortunately, this experience has been stressful and disappointing. My advice to future tenants: read your lease carefully, document everything with photos and videos, keep all communication in writing, and advocate for yourself. I would personally not rent from this company again.

    This apartment complex is very quiet and well maintained. The owners are a family run business and…read morethey are the greatest. The office manager Jean is a sweetheart and she cares about her tenants. I've been here for 5 years and have no complaints. The apartments are the lowest in price in the local area . Nice place to live.

    Pointe Breeze Apartments - apartments - Updated May 2026

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