Unprofessional, unfriendly and rude people. I am never going to step my foot into that store again.
I bought a complete kitchen (Einbauküche) from POCO Eschborn and they delivered a defected dishwasher. No one contacts you until you contact them about your problem. I have been to that store 4 to 5 times for my problem and every time they are unfriendly and rude and ask me to call the maker of the dishwasher. The maker (manufacturer) for the dishwasher asked me to clarify it with POCO so it is a ping pong game. The dishwasher is from Zanussi and their customer service also sucks and I do no know why unfriendly, rude people are in the customer care department. If it would be possible I would have rated this store in minus (negative). read more