I have been going to this bank for years for business and person. Every time I walk in I'm always…read moregreeted with a smile everyone is very helpful with answering any questions I always have.. Megan is branch manger I believe and is the best helped me open and fix issues with my accounts and if she didn't know she would get me answers and go the extra mile

Opened multiple business accounts here. They're a pleasure to work with. The bankers are friendly…read moreand hours super convenient. After having a painfully exhausting experience trying to work with Wells Fargo...they have been a godsend.

This Red Bank branch has come a long way! We needed a branch in this area for years; when they…read morefinally opened, I was very disappointed with the tellers' service. Once, I waited in line (only 1 person ahead of me already with a teller) for 14 minutes. I had to go outside to feed the meter during that wait time, as I had put only 10 min. of parking time on it. I came back in; nothing had changed....the same customer was still with the same teller. When I mentioned that 14 min. was a long time to cash a check, the teller rebuffed me, saying "oh, I'm sure it wasn't 14 min"! But, it was! I avoided this branch for years after that, driving all the way to Long Branch every week to bank. A few years have gone by; the tellers are attentive and greet you when you walk in. There is free parking for 6 cars (tight!). I haven't waited 14 min. in years, for any teller service. Great turn-around.

Jose did a wonderful job helping me with a wire without an appointment this week. He was so…read morefriendly and professional. Keep up the great customer service, Jose!!

Always very friendly fast great staff I have a few accounts with them.. they answer every question…read moreand concerns I have they take there time with there customers

After all these years Valley National is still the only bank I would recommend for locals. It's…read morethe bank where they know your name and they will go out of their way to help you out. Would never dream of banking anywhere else!

I am so happy with this bank primarily because of one of the staff members in particular, Jay. They…read morehave called me if they notice something "off" of my regular activity, they always are welcoming and warm, they want to meet your needs and exceed them and they seem to have that "old school" customer service that is really lacking anymore. I'm very happy with them and have multiple accounts with them.

This used to be the main headquarters of the old Shrewsbury State Bank. Now it is just one of many…read moreValley National Bank's in the area, but being a former headquarters, it does have more charm than any of the other Valley's in the area. Although I primarily bank at the Little Silver Branch, I do enjoy coming here every once in awhile as it is conveniently located along Route 35 in Shrewsbury. Only down side to this branch is that they still have not installed an ATM Machine in the drive thru lane. You still have to park your car and go inside to have ATM access.

Over a year ago, I was referred by a friend to Nestor Roldan, Branch Manager of the Red Bank, NJ…read moreValley National Bank who is now the Vice President/Branch Sales Manager of Valley National Bank in Shrewsbury, NJ. Nestor assisted me with my home equity loan which not only saved me money with my monthly payments but also introduced me to finally being able to trust somebody with my finances. I also have other accounts with Valley National Bank - I trust this bank, I LOVE this bank and I highly recommend this bank! I once worked in a bank as a teller and I have never seen such a strong and professional Bank Manager/Bank Representative as Nestor Roldan

My wife and I wanted to open a Chase account due to its many branches across the tri-state area. We…read morewere greeted by John Davidson who spent nearly 1 1/2 hours helping to set us up with new accounts. He patiently explained the different types of accounts and their benefits. At no time did we feel rushed and we left feeling great with such an excellent experience. It also helped that John has a terrific sense of humor that combined with world class professionalism. I would highly recommend friends and families to this branch. A cursory glance around the bank gave me every indication everyone is friendly and easy to do business with. Kudos to the branch manager for cultivating such a special environment.

The teller was polite, no complaints there. I am giving this branch a single star because I was…read morealarmed and insulted to see one teller's chest and wrist covered in tattoos . What the hell happened to professional presentation? I understand the effort in diversity Chase, but you really need to recruit people who present a professional image. I don't want to do business with a bank that makes me worry about the employees working for them. Also there was another teller who looks like she just got out of bed without combing her hair! I appreciate individuality , but tattoos and wild uncombed hair belongs in NYC East village not in a corporate bank! Oh and by the way, the gentlemen at the desk didn't appear pressured to take care of a waiting dad and his young son. He was casually talking to another customer leaning back on his chair while supporting his head engaged in small talk. The father and son waited before getting fed up and walking out. Branch manager should address professional presentation with its employees.