The banker I spoke with gave me the answer I needed. He was excellent. PNC is great by having…read moreexperts work on Sundays.

Good location with drive up. Every one of their staff are…read moresuper professional, polite and kind. I may move my other accounts from Bank of America to Wells Fargo

Yay! I am a fan- The wonderful girls at the Lewes branch, especially, have kept me on track for…read moreyears now! and that's hard to do....everyone there is always so helpful and friendly even in these crazy money times! And remember this as important- a credit union bank is owned by the members who ARE the customers...Thanks for letting me yelp happily!

Shameful - 3 weeks calling no return call - drive 30 min to branch get a card of vp no longer…read moreworking there - call customer service hotline and they take no notes call again and shown a indirect way to set up an appointment geez would you want these guys holding on to your money ?

My utility company required some voided checks for online billing. Upon calling this branch, I…read morespoke to Corinne, who was exceptionally friendly and clarified the steps I needed to take. When I arrived at the branch, I informed the staff of my purpose for visiting, and Corinne promptly recognized me, saying, "I spoke to you, come over here and I can assist you." David, the associate who aided in finalizing the process, was also very pleasant and well-informed. There was a delightful exchange of conversation among the three of us. In today's world, where online transactions are prevalent, one can never predict the experience of visiting a physical location. However, I can confidently say that this was a wonderful experience, and the assistance provided by these two employees made the process smooth and efficient.

The best bank around. The customer service is superb. They make me feel like family. A good old…read morefashion bank with the most up to day technologies. All the girls that work there are the best in my book. By far the best bank on the eastern shore.

This bank reversed a chargeback after I was scammed for an online purchase. I was shopping at a…read morelegitimate online retailer, Cato Fashions, and was redirected to another website that was posing as Cato. They stole images from various websites, including CATO, and before you know it I ended up purchasing items from this unknown website, located in China. It took over a month to receive the merchandise, and I could not return it because there was no customer service number, no valid return address on the package, no packing slip or notification that the package had been delivered, nothing. Not even any tags on the garments! I was charged $116.42 for poor quality clothing, all different sizes, that was so badly made that I could not even try one garment on due to its legs being sewn together. They looked like cheap, thin polyester pajamas, not leggings with matching tunics. It was a package of junk. I had no choice since I could not contact them but to dispute the charge withTidemark FCU while they investigated. They reversed the chargeback stating that I received all items as pictured (not true), and that the return policy was only 15 days. Well, how can you return something that took a month to arrive? I tried (3 emails) tocontact the "company" Western Tags, but nobody ever responded back. After a Google search, I found others who have also been scammed by this unscrupulous company. Now Tidemark won't respond to me, and they are supposed to be member advocates. We would like our money back. We are in the process of closing our accounts and have liquidated most of our assets in this credit union. We have had other problems with their bank cards not working, etc., but this issue is just so unfair.

the worst bank ever to do business with. My account was comprimised on Feb 2 so my card was…read moresuspended . I had moved did the change of address however the bank did not update my files. Even though i was recieving my credit card bill with new addrewss. So i asked if they could fax me a change of address i was told that they could do this. to this day still no fax. Then i asked if they could mail me change of address for said sure, again still no change of address form. Then when trying to call stated i was 3rd in que so i waited till it was my turn to then just be put into voicemail. Took 4 days for a return call. Finally i recieved my new debit card now its been 5 days and i don't have a pin number yet. Was told i would have it no more than 3 days after i recieved my card. In the mean time with my card i get all kinds of letters from the bank to sell me insurance guessw what it had my new address..

I've been jumping through hoops trying to change address on online banking account. After providing…read morefront and back of id and 2 selfies, had to submit notarized form. Everything was done and faxed to them, but was denied as they called notary and weren't able to reach her. I called notary and spoke to her. Called Discover and asked if they could call her as she was there. Nope, someone from their team would have to reach out. Asked if I could speak to someone from that team . Nope. I was told to wait 48 hours and they would try to call notary. Unresolved. I am very frustrated.It's the end of year and don't want tax statement to be sent to old address I am very frustrated.

You can't email them directly for a fraud or scam case if you aren't a client of theirs. Tons of…read moremoney was transferred from my bank via wire to their bank to a fraudulent account and I could not get help because I do not have an account with them....