I am on an accountant for a non-for profit that changed banks. The account for Midland was supposed…read moreto be closed but somehow wasn't (not their fault), so I went into the Belvidere branch and spoke with a nice lady who said she would make sure the account was closed and she would take care of the $3 overdraft fee. She even took the paperwork I had with me and reassured me it would be taken care of. I asked if I needed to pay the fee and she reassured me she would handle it. Now a week later I am getting notified that the account is still open and the overdraft fee has went up to $39. I tried calling their call center and they were no help. They kept asking for my personal information over and over again, which after being asked the third time I was just done. Would not recommend a bank that does not follow through and is no help with their call centers. I guess now on my time off I will need to again drive the 30 minutes to the bank to try and get this taken care of again.

I love Midland bank everyone has always treated me like family and that's hard to say in these…read moretrying times. I use them for my business (ProTree Care) and my personal) and a few other accounts. I have never been happier.

When I read review of a person trying to get " their Money" out of the bank to get gas to get home…read moreand I Question the competence of some ranting when things don't go their way OMG don't put your money in the bank put under your mattress. Talk to your or someone's grandparents about a real education with common sense. Your parents have failed ( from The Baby Boomers we know )

I came across Stillman Bank, and Senior Vice President, Jeff Hartle in early April 2018. Both Jeff…read moreand Stillman Bank are very financially conservative, and you can rest assured that your Investments here are in great hands. Hands that you can truly Trust. I am a former Rockford resident long removed and now reside in Southern California. That said; my Trust is here at Stillman Bank and Jeff Hartle. They take their Fiduciary Responsibility with your money very seriously!

Buying a home is a daunting task. Buying your first home? That'll keep you up at night. One of my…read morefriends had told me that the key to making the process as painless as possible is to assembling a dream team to help you out. Between our fantastic realtor, Grace, (http://www.yelp.com/biz/urbis-realty-group-chicago-2?hrid=qT7yiM6xCICsL9moxBp5_g) and Jared Fewell, my husband and I had a really good experience buying our first home. When we decided to buy a house, it was less than 48 hours from the time we physically went to the first house from the time we made our offer. Clearly, things got serious really fast. I was fortunate to have the recommendation of Jared from my mother, a former colleague of his. She promised me that his files were impeccable and that he was great. (Knowing my mom, this was high praise!) Jared was responsive throughout the entire process. He and his assistant were able to churn out necessary documents with the speed necessary for us to get our dream home. We really pushed it with our timeline, and he never faltered in helping us get it done. Moreover, the application process was made better by him anticipating any areas which might get hung up in underwriting. I called Jared practically in tears one time, and he had me laughing by the end of the phone call. My husband made a frantic call or two his way as well, and Jared figured out how to make it all work. He is professional, courteous, and extremely thorough, three things that are incredibly important when you're making such a huge purchase. We knew it was a little risky using a lender that was slightly out of town, but we were SO thankful for the personal touches Jared was able to give us to really set our minds at ease. When it came time for the closing day, everything was in complete order. The agent from the title company commented on how much she liked our lender. I can't recommend Jared and Blackhawk State Bank highly enough. The sleepless nights from buying your first home? They were few, thanks to our dream team.

Worst bank I've ever had ! Long hold on checks , wouldn't let me cash a check from employer when I…read morehave an account there ! Absolutely ridiculous

I've gotten loans from this credit union for the past 10 years. First off, when you walk in, you're…read moregreeted very genuinely. I've never come across anyone who works there who isn't exceptionally friendly and courteous. They make you feel comfortable and at home. I worked with Samantha (Sam) Pinkston on my last auto loan. She was excellent. The process went smoothly and she explained everything very well to me. I'd recommend seeing her for your banking needs. Exceptional customer service at this credit union!

Good luck ever finding a credit union that tops this one. I have banked with them for over 20 years…read moreand they meet and exceed all my needs including a credit card with a low interest rate. The staff is always courteous and knowledgeable. Denise is our favorite go-to for financing!

Walked in to get something notarized sat down since tellers where busy. After 2-3 minutes someone…read morescreened out need help very rudely , it was a teller. I was shocked that not even a hello or welcome greet may we assist you . Oh well no business for you guys from me

They are probably fine if you can do everything yourself on the website. Took over 15 minute just…read moreto call and get transferred around to someone who could answer a question live.

So I was selling my laptop, and after I made the transaction my truck wouldnt start. I was left…read morestranded in the parking lot for a decent 3-4 hours. It wa lit plenty of parking and it was nicely plowed. The over all impression PNC bank gave me was a good one. Again beautiful parking lot if your gonna get stranded in any parking lot I recommend PNC. Honestly if there was one closer to me I would probably bank there. Also the P.S the Culver's down the street was also nice.

I've been a customer since 2011, and this is why: I had an issue with a loan approval, and Jasmin…read morehad a letter emailed to me within five minutes with the information I needed via their secure email system. You can't beat this type of customer service.

I needed to convert my auto loan to a personal loan after it had already been booked. Typically,…read moreonce companies get your business, they stop being responsive. Not the case at First Northern! Sal went above and beyond to make sure my questions were answered and even followed up with me to let me know when things had been wrapped up. He even offered me a better loan product than the one I originally booked! Nothing but five stars for these guys!!

Please stop trying to sell me at the counter when I'm just depositing checks…read more Employees are not very knowledgeable and have made numerous mistakes.

I only come to this bank because my employer has an account here. I have to wait every time I go to…read moremake deposits. It was 2:03 pm today and there was one teller working inside the bank and one teller for the drive through with one customer at the window and two people in front of me. A couple of cars in the drive through. Skeleton crew for a Monday afternoon? So frustrating.

Highly dissatisfied business customer... since the changeover from alpine bank nothing but…read moredisappointment... my name has yet to be updated since after sending a marriage license to my banker, my banker left now I didn't receive any notice of that or who my new banker even is?!... cannot get to connect to quickbooks so still have yet to get help so my taxes from last year can get done... ridiculous... and alpine always knew who I was since changeover I have been treated like a thief or stranger when trying to cash my own payroll check as THE OWNER due to them still not updating my information oh and apparently my phone number is 9999999999?! WOW! I am now looking for other options for my business banking.