Very helpful staff. Clean facility with good parking. We had to get information about an…read moreinheritance. Very professional bankers.

went to cash in our daughters savings bonds. They have had a an account with PNC for ver 15 years…read more We were told we couldn't cash them because their accounts were custodial accounts. The only way to cash them was for them to open a checking account and then to wait 1 year before we would be able to cash them. Not sure why I would open a checking account for a 13 year old. Horrible customer service!

I canceled 5 reoccurring charges via official form on each company's cancle form. I saw they are…read morestill reoccurring. Brought this to attention to PNC bank on hooper Ave toms river. Explained situation. Was told they won't stop these transactions. I need to call them. Tried to close out my account and was refused telling me I need to re cancel those accounts via phone. (Phone is not possible as it needs to be in writing via internet form) Refused to close out my account till these reoccurring charges are paid. The same charges I tried to cancel both in person at the bank, and via the recommended Internet cancellation form.

Manager is rude, could not understand why it bothered me when I could not exchange 2 $20.00 and 1…read more$10.00 bills for a $50.00 bill without proving I had an account with the bank. I tried this in another PNC branch with no problem and was never asked if I had an account. Then I went to a TD bank and did the same thing without being asked if I had an account. I guess the manager at the Hooper Ave PNC branch was on power trip and made up her own rules. I also contacted PNC corporate and they said they gave no such policy that you need an account to exchange US Currency.

I was just in PNC Bank and received absolutely excellent service. I was greeted by Ben Rodriguez,…read morehe assisted me in a wire transfer for a real estate settlement. I had no idea that this was his first wire transfer as he is new with PNC bank. The transaction went flawlessly Ben was very professional he's an asset to the PNC Bank community.

Not enough tellers. Right now 12 customers in line one teller. Excuse for everything so I don't say…read moreanything this time.

Beware!! If you are…read morea member of this bank and would like to notarize something that has more than just your signature on it-- they will not allow it. They will only notarize the signature of the person who has the account. Ridiculous!

My account has been under review by Terri Hoover and I have had zero response from her for over a…read moremonth there was no fraudulent activity and she was very accusing. She told me she would stay in touch and haven't heard a peep from her. Very unprofessional in my book. I have sent her 6 emails and left several voicemails and nothing. I just want my money

I have been banking at PNC for decades, but now it takes them about 10 days to replace my debit…read morecard when there is a fraud alert. 10 days!!! And they will not overnight it; they are about to lose me as a customer.

Eryk was so amazing and helpful during the process of opening my new account!!! 100% satisfied!!read more